HP Small Form Factor PC 402 G1 manual 103

Table 10-1Numeric Codes and Text Messages (continued)

Control panel message	Description	Recommended action
		contact an authorized dealer or reseller for RTC
		battery replacement.
163-Time & Date Not Set	CMOS jumper may not be properly installed.	Check for proper placement of the CMOS
		jumper if applicable.
164-MemorySize Error	Memory amount has changed since the last	Press the F1 key to save the memory changes.
	boot (memory added or removed).
164-MemorySize Error	Memory configuration incorrect.	1.	Run Computer Setup or Windows utilities.
		2.	Make sure the memory module(s) are
			installed properly.
		3.	If third-party memory has been added,
			test using HP-only memory.
		4.	Verify proper memory module type.
201-Memory Error	RAM failure.	1.	Ensure memory modules are correctly
			installed.
		2.	Verify proper memory module type.
		3.	Remove and replace the identified faulty
			memory module(s).
		4.	If the error persists after replacing
			memory modules, replace the system
			board.
213-Incompatible Memory Module in Memory	A memory module in memory socket identified	1.	Verify proper memory module type.
Socket(s) X, X, ...	in the error message is missing critical SPD	2.	Try another memory socket.
	information, or is incompatible with the
	chipset.	3.	Replace DIMM with a module conforming
			to the SPD standard.
214-DIMM Configuration Warning	Populated DIMM Configuration is not optimized.	Rearrange the DIMMs so that each channel has
		the same amount of memory.
219-ECC Memory Module Detected ECC	Recently added memory module(s) support ECC	1.	If additional memory was recently added,
Modules not supported on this Platform	memory error correction.		remove it to see if the problem remains.
		2.	Check product documentation for
			memory support information.
301-Keyboard Error	Keyboard failure.	1.	Reconnect keyboard with computer
			turned off.
		2.	Check connector for bent or missing pins.
		3.	Ensure that none of the keys are
			depressed.
		4.	Replace keyboard.
303-Keyboard Controller Error	I/O board keyboard controller.	1.	Reconnect keyboard with computer
			turned off.
		2.	Replace the system board.
304-Keyboard or System Unit Error	Keyboard failure.	1.	Reconnect the keyboard with computer
			turned off.
		2.	Ensure that none of the keys are
			depressed.

POST Numeric Codes and Text Messages 95