Table
There is no sound or sound volume is too low.
Cause | Solution |
|
|
Some applications can select which audio output device is used. | Make sure the application has selected the correct audio device. |
|
|
The operating system controls may be set to use a different audio | Set the operating system to use the correct audio device. |
device as the default output device than what is expected. |
|
|
|
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.
Table
Printer will not print.
Cause | Solution |
|
|
Printer is not turned on and online. | Turn the printer on and make sure it is online. |
|
|
The correct printer drivers for the application are not installed. | 1. Install the correct printer driver for the application. |
| 2. Try printing using the |
| DIR C:\ > [printer port] |
| where [printer port] is the address of the printer being |
| used. If the printer works, reload the printer driver. |
| To run |
| in the Open box, and then click OK. |
|
|
If you are on a network, you may not have made the connection | Make the proper network connections to the printer. |
to the printer. |
|
|
|
Printer may have failed. | Run printer |
|
|
Printer will not turn on. |
|
|
|
Cause | Solution |
The cables may not be connected properly.
Reconnect all cables and check the power cord and electrical outlet.
Printer prints garbled information.
Cause | Solution |
|
|
The correct printer driver for the application is not installed. | Install the correct printer driver for the application. |
|
|
The cables may not be connected properly. | Reconnect all cables. |
|
|
Printer memory may be overloaded. | Reset the printer by turning it off for one minute, then turn it back |
| on. |
|
|
Solving printer problems 73