Table 10-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2217-ME Firmware Version request failure

ME firmware is not properly responding to BIOS

1.

Reboot the computer.

 

query for version information.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2218-ME Firmware Version should be updated

ME firmware must be updated to match current

1.

Update to the latest ME firmware version.

 

functionality contained in the system BIOS.

2.

If the error persists and system BIOS has

 

 

 

 

 

been recently updated, restore previous

 

 

 

system BIOS version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2219-USB Key Provisioning file has invalid

Provisioning file contained on the USB key has

1.

Recreate the provisioning file using third

header identifier

been corrupted or is not a valid version for the

 

party management console software.

 

current ME firmware.

2.

If the error persists and system BIOS has

 

 

 

 

 

been recently updated, restore previous

 

 

 

system BIOS version. Otherwise, update

 

 

 

the ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2220-USB Key Provisioning file has mismatch

Provisioning file contained on the USB key is

1.

Reboot the computer.

version

not a valid version for the current ME firmware.

2.

If the error persists and system BIOS has

 

 

 

 

 

been recently updated, restore previous

 

 

 

system BIOS version. Otherwise, update

 

 

 

the ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2230-General error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into the “General” grouping. Status

2.

If the error persists, update to the latest

 

information displayed along with the error

 

 

BIOS version and ME firmware version.

 

provides further clarity into the failure. MEBx

 

 

 

 

 

handles transference of information between

3.

If the error still persists, replace the

 

the system BIOS and ME firmware.

 

 

system board.

 

 

 

 

 

 

 

2231-ME error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into “ME” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2232-AMT error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into “AMT” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2233-HECI error during MEBx execution

Error occurred during MEBx execution which

1.

Reboot the computer.

 

fails into “MEI or HECI” grouping.

2.

If the error persists, update to the latest

 

 

BIOS version and ME firmware version.

POST Numeric Codes and Text Messages 99