3 Can you print from a software application?

YES

Go to step 4

Print a short document from a software

NOapplication.

The job will

not print.

If the job will not print, and a message is displayed, see page 79.

From the computer, check to see if the printer has been paused.

If the printer is on a network, check that you are printing to the correct printer. To verify that it is not a network problem, connect the computer directly to the printer with a parallel cable, change the port to LPT1, and try to print.

Check the interface cable connections. Disconnect and reconnect the cable at the computer and the printer.

Test the cable by trying it on another computer (if possible).

If you are using a parallel connection, make sure the cable is IEEE-1284 compliant (page A-19).

If the printer is on a network, print a configuration page (page 101) and verify in the Protocol Information that the server name and the node name match the names in the printer driver.

To verify that it is not a computer problem, print from another computer (if possible).

Make sure the print job is being sent to the correct port (LPT1, or network printer port, for example).

Check that you are using the proper printer driver (page 17).

Reinstall the printer driver. (See the getting started guide.)

Check that the port is configured and working properly. (One way to check this is to connect another printer to that port and print.)

If printing with the PS driver, from the Printing Menu in the printer’s control panel, set PRINT PS ERRORS=ON, then print the job again. If an error page prints, see the instructions in the next column.

From the Configuration Menu in the printer’s control panel, make sure that PERSONALITY=AUTO (page B-10).

You might be missing a printer message that could help you solve the problem. From the Configuration Menu in the printer’s control panel, temporarily turn the Clearable Warnings and Auto Continue settings off (page B-12) and then print the job again.

A PS error

page or list of

commands prints.

The printer might have received a nonstandard PS code. From the Configuration Menu in the printer’s control panel, set PERSONALITY to PS for this print job only. After the job has printed, return the setting to AUTO (page B-10).

Make sure the print job is a PS job, and that you are using the PS driver.

The printer might have received PS code when it is set to PCL. From the Configuration Menu, set PERSONALITY to AUTO (page B-10).

EN

Chapter 4: Problem Solving 93

Page 103 Page 105
Page 104
Image 104
HP 5000 manual Can you print from a software application?
Page 103 Page 105

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
Top Page Image Contents