HP 5000 manual 69.x, Xxxx

Printer Messages (Continued)

Message Explanation or Recommended Action

69.x

PRINTER ERROR

A temporary printing error occurred.

Turn the printer off, and then turn the printer on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

79.xxxx

PRINTER ERROR

The printer detected an error. The numbers (xxxx) indicate the specific type of error.

Turn the printer off, and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, contact the software vendor for assistance.)

If the message persists with different software applications and print jobs, record the numbers that appear (xxxx) and contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

88 Chapter 4: Problem Solving

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