Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

22 SERIAL I/O

BUFFER OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the serial port.

Make sure the correct serial pacing option is selected from the I/O Menu in the printer’s control panel (page B-18).

Print a menu map (page 100) and verify that the serial pacing item (from the I/O Menu in the printer’s control panel) matches the setting on the computer. (For more information on interface settings, see page B-18.)

Press [Go] to clear the error message. (Data will be lost.)

If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

40 BAD SERIAL TRANSMISSION

alternates with

PRESS GO TO CONTINUE

The printer encountered an error while transferring data from the computer.

The error might have occurred for several reasons:

•The computer was powered on or off while the printer was online.

•There was a network problem (if applicable).

•The printer’s baud rate or parity was not the same as the computer’s. (The baud rate tells the printer how fast information will be transferred from the computer to the printer.) Make sure the printer is set for the same baud rate as the computer. The serial baud rate setting can be accessed from the I/O Menu in the printer’s control panel (page B-18).

Press [Go] to clear the error message and continue printing.

40 EIO x BAD TRANSMISSION

alternates with

The connection has been broken between the printer and the EIO card in the specified slot.

Press [Go] to clear the error message and continue printing.

PRESS GO TO

CONTINUE

41.3 UNEXPECTED

The paper size you are trying to print is not the same as the settings

PAPER SIZE

for the tray.

 

Make sure that all trays are correctly adjusted for size. The size

 

displayed on the front of the paper tray must match the size of paper

 

loaded in the tray. (The printer will continue trying to print the job until

 

size settings are correct.)

 

If you are trying to print from Tray 1, make sure the printer’s control

 

panel setting for paper size is correctly configured (page B-3).

 

After performing the actions above, press [Go]. The page containing

 

the error will automatically be reprinted. (Or, you might want to press

 

[Cancel Job] to clear the job from the printer’s memory.)

EN

Chapter 4: Problem Solving 85

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Page 96
Image 96
HP 5000 manual Serial I/O, Paper Size
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5000 specifications

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