HP LaserJet 5000, 5000 N 5000 GN Printers Users Guide
Users Guide
Hewlett-Packard Company Chinden Boulevard Boise, Idaho
Warranty
HP Support
Take a look at all that HP Support has to offer
HP Service Agreements
U.S. and Canada
Customer Support Options Worldwide
Page
Contents
Printer Maintenance
Specifications
Glossary Index
Overview
Printer Basics
Wide Format Printing
Printer Features and Benefits
High Print Quality
High Performance
Paper Handling Options
Expandability
Best Value
Printer Information
Configurations
HP LaserJet 5000 printer
HP LaserJet 5000 N printer
Optional Tray Configurations
Printer Parts and Locations
Suggested Accessories
Accessories and Supplies
Accessories and supplies
To ensure optimum performance
Ordering Information
Ordering Information
Memory
Description or Use Part Number
Control Panel Lights
Control Panel Layout
Ready
Printer’s control panel consists of the following
Tray x Load Type Size or Unexpected Paper Size
Control Panel Keys
Network administrator
To change a control panel setting
Control Panel Menus
To print a control panel menu map
Printer Software
Printer Drivers
See the printer software help for availability of features
Drivers Included with the Printer
With OS/2
Additional Drivers
Printer
Software for Windows
Access the Windows Printer Driver
Started guide
Printer Driver Help
Choose the Right Printer Driver for Your Needs
HP FontSmart
HP ToolBox
HP JobMonitor
TrueType fonts converted to PostScript format. To download
HP JetSend Communications Technology
PostScript Printer Description Files PPDs
Software for Macintosh Computers
HP LaserJet Utility
Software for Networks
HP JetAdmin
Solaris SunOS OS/2
User’s guide to obtain this software
HP Web JetAdmin
Printer Basics
Printing Tasks
Guidelines
Selecting the Output Bin
Top Output Bin Rear Output Bin
Top Output Bin
Printing to the Top Output Bin
Printing to the Rear Output Bin
Adjust the Paper Stop
Loading Tray
On the next
Loading Tray 2/Optional 250-Sheet Tray
Load the tray. For correct orientation, see
Loading the 500-Sheet Tray Optional
Printing Tasks
Optional Duplexer
Printing Both Sides of Paper
Guidelines for Printing Both Sides of Paper
Separating the Printer from the Duplexer
Separating the Printer from the Duplexer
Tray All other trays
Paper Orientation for Printing Both Sides of Paper
Layout Options for Printing Both Sides of Paper
Layout Options for Printing Both Sides of Paper
Printing Letterhead, Prepunched, or
Printing Special Paper
Preprinted Paper
Paper Orientation for Tray
Paper Orientation
Printing Envelopes
Loading Envelopes in Tray
Printing Labels
Printing Labels
Do not
Printing Transparencies
Printing Transparencies
Tray
Printing Rotated Paper
Printing Rotated Paper from the 500-Sheet Tray
Sheet Tray
Printing Full-Bleed Images
For information on setting custom paper sizes, see
Maximum paper weight is 53 lb 199 g/m2 from Tray 1
Printing Cards, Custom-Size Heavy Paper
28 lb 105 g/m2 from the 500-sheet tray
Load the tray
Loading Custom-Size Paper in the 500-Sheet Tray
Printing Tasks
Guidelines for Printing Custom-Size Paper
Setting Custom Paper Sizes
Driver, and from the printer’s control panel
Paper is loaded long-edge first X is longer than Y
Page
Tray 1 MODE=CASSETTE
Printing Vellum
Saving Printer Setup Information
Using Features in the Printer Driver
Advanced Printing Tasks
Printing with a Watermark
Printing Multiple Pages on One Sheet of Paper
Printing the First Page on Different Paper
Tray 1 Mode=First
Customizing Tray 1 Operation
Tray 1 Mode=Cassette
Manually Feeding Paper from Tray
Feed can also be enabled from the Paper Handling Menu
Printer will print only from Tray
Printer’s control panel
Printing by Type and Size of Paper
Select the paper size settings from the control panel
Benefits of Printing by Type and Size of Paper
To print by type and size of paper, do the following
Printer’s control panel. For more information, see
Type and size settings can also be configured from
Printing Tasks
Printer Maintenance
Managing the Toner Cartridge
Printer Maintenance
HP Policy on Non-HP Toner Cartridges
Toner Cartridge Storage
Redistributing the Toner
Continue Printing When Toner is Low
Redistributing the Toner
Location of the Transfer Roller-Do Not Touch
Cleaning the Printer
Cleaning the Printer
Press Item until Create Cleaning page appears
Using the Printer Cleaning
Printer Maintenance
Problem Solving
Problems
Help you to locate paper jams, properly clear them from
Printer, and solve repeated paper jams
Clearing Paper Jams
Jams. If paper jams are a recurring problem, see
Paper jam is not obvious, look first in the top cover area
Paper jam message
Clearing Jams from the Input Tray Areas
Clearing Jams from the Top Cover Area
Clearing Jams from the Output Areas
Clearing Jams from the Optional Duplexer
Page
If paper jams occur frequently, try the following
Solving Repeated Paper Jams
If a message persists
Understanding Printer Messages
Printer’s control panel page B-12
Message Explanation or Recommended Action
Not Available
Paper Path Open Please Close IT
Disk is
Loading
Install Tray
RAM Disk Device Failure
Offline
Tray x Load Type Size
Tray x Empty
22 EIO
Press GO to Continue
Parallel I/O
Paper Size
Serial I/O
41.x
Printer Error
53.xy.zz
62.x
56.x, 57.x, 58.x, or
64.x
Xxxx
69.x
Problem
Correcting Output Quality Problems
Examples below depict letter-size paper that has passed
Vertically rather than horizontally
Order they are listed
Troubleshooting Steps
Troubleshooting Flowchart
Determining Printer Problems
Ready is
Select while
Printing Configuration
Can you print a configuration page?
Can you print from a software application?
Does the job print as expected? on the following
Cancel Job might have been pressed
Does the job print as expected?
An optional accessory is not working properly
Can you print from a software application?
Troubleshooting Flowchart for Macintosh Users
Print job has incorrect fonts
Renaming the Printer
Selecting an Alternate PPD
Click Select PPD
Menu Map
Checking the Printer’s Configuration
Configuration
Options
Installed Personalities
Event Log
Memory
To print a PCL or PS font list
PCL or PS Font List
Problem Solving
HP LaserJet 5000, 5000 N, and 5000 GN
Hewlett-Packard Warranty Statement
Printers
Service During and After the Warranty Period
Warranty covers any defects or malfunctions in a new
This warranty supersedes all previous warranties 7/19/96
This printer
HP toner cartridges are warranted to be free from defects
WHO is Returning the EQUIPMENT?
Service Information Form
License Grant
HP Software License Terms
Worldwide Sales and Service Offices
Worldwide Sales and Service Offices
Far East Region Finland France
Middle East/Africa Netherlands New Zealand
Specifications
Paper Specifications
Specifications A-3
Supported Sizes and Weights of Paper
Tray Dimensions1 Capacity2
Sheet Tray Dimensions1 Weight Capacity2 Optional
Specifications A-5
Supported Types of Paper
Vellum Specifications
Printer supports the following types of paper
Set Fuser MODE=LOW
Guidelines for Using Paper
Inks, such as those used in some types of thermography
Paper Weight Equivalence Table
Transparencies
Labels
Label Construction
Envelopes
Vellum
Envelope Construction
Envelopes with Adhesive Strips or Flaps
Envelopes with Double-Side-Seams
Acceptable Unacceptable
Envelope Margins
Card Stock and Heavy Paper
Envelope Storage
Card Stock Guidelines
Card Stock Construction
Physical Dimensions
Printer Specifications
55 in 139.8 cm 24.6 in 62.5 cm
Specifications A-15
18.5 in 47.0 cm 10.6 in 27.0 cm 24.4 in 62.0 cm 15.5 cm
18.5 in 47.0 cm 16.6 cm 10.6 in 27.0 cm 29.7 in 75.5 cm
Printer Weight Without Toner Cartridge
Electrical Specifications
Environmental Specifications
Specifications A-17
Acoustic Emissions Per ISO
General Specifications
Specifications A-19
Serial Cable Specifications
HP Part Number Description
25 to 9 Pin Adapter C2809A
DB-25 Serial Cable Pin Outs
DB-9 Serial Cable Pin Outs
Pin outs for the computer end are typical pin numbers.
Specifications
Control Panel Menus
Information Menu
Paper Handling Menu
Mode MENU=NO YES
Configure Fuser
Manual FEED=OFF
Size
Print Quality Menu
Toner DENSITY=3
Printing Menu
ORIENTATION= Portrait
DIMENSION=
Portrait Landscape
FORM=60 Lines
PCL Font Point
PCL Symbol SET=
Regular
Wide A4=NO
Configuration Menu
PCL MEMORY=
Resource SAVE= OFF
400K
PS MEMORY=
Clearable JOB
PROTECT= Auto
Auto CONTINUE=
Toner LOW= Continue
Standard Enhanced
Mopier MODE= Standard
RAM DISK=OFF
RAM Disk SIZE=
Maintenance OFF
JAM RECOVERY= Auto
REFORMING=ON
MESSAGE=OFF
Menu
TIMEOUT=15
BUFFER=AUTO Auto
Buffer SIZE=
SPEED=YES
Parallel High YES
Parallel ADV
FUNCTIONS=ON OFF
Serial DTR
Serial Baud
POLARITY=HIGH
EIO Menu 5000 N/5000 GN
CFG ETALK=NO
CFG TCP/IP=NO
Control Panel Menus B-19
Reset Memory
Resets Menu
Settings
Reset Active I/O
Printer Memory and Expansion
Printer Memory and Expansion
Installing Memory
Printer Memory and Expansion C-3
If an optional duplexer is installed
Area should list the new printer language
Checking Memory Installation
Printer Memory and Expansion C-5
Resource Saving
Adjusting Memory Settings
To determine how much memory to allocate to a language
Buffering
To change the I/O Buffer setting
Figure C-1 Installing EIO Cards or Mass Storage Devices
Installing EIO Cards/Mass Storage
PCL 5e printer commands are backward-compatible with
Users who are already familiar with PCL command structure
Features
Printer has the ability to print vector graphics using
Printer Commands
Understanding PCL Printer Command Syntax
Group Termination character
Combining Escape Sequences
Printer Commands D-3
Entering Escape Characters
?&l3A?&l1O?&l8D
Selecting PCL Fonts
?&l#X ?&l#S
Common PCL Printer Commands
?&l#H
?&l#A
?&l#F
?&l#E
?&a#L
?&a#M
?s#P ?s#H ?&k#S ?s#V ?s#S
Printer Commands D-7
?s#B
?s#T
Printer Commands
FCC Regulations
Regulatory Information
Protecting the Environment
Environmental Product Stewardship
Regulatory Information
Printer design eliminates
Design of the printer facilitates the recycling
Regulatory Information E-3
HP Cartridge Recycling Program Information
Regulatory Information
Paper
Regulatory Information E-5
To ensure printer longevity, HP provides the following
Toner Material Safety Data Sheet
Regulatory Information E-7
Declaration of Conformity
Laser Safety Statement
Safety Statements
Canadian DOC Regulations
Vcci Statement Japan
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Laser Statement for Finland
Regulatory Information
Media. All trays used in the printer are adjustable
Adjustable tray
Accessories for older printers and the newer EIO
Circuit board that holds extra memory chips for
Help button or a question mark symbol in the printer
Software is already installed
Printer software
Printer software help
Index
Index
See also DIMMs
Index
Index
See also messages printer drivers 14
Index
Index
Index
C4110-90901