Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

13.x PAPER JAM [LOCATION]

Remove jammed paper from the specified location (page 72). Open and close the top cover to clear the message.

If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

20INSUFFICIENT MEMORY

alternates with

PRESS GO TO

CONTINUE

The printer received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

Press [Go] to print the transferred data (some data might be lost), then simplify the print job or install additional memory (page C-1).

21 PAGE TOO COMPLEX

alternates with

PRESS GO TO CONTINUE

The data (dense text, rules, raster or vector graphics) sent to the printer was too complex.

Press [Go] to print the transferred data. (Some data might be lost.)

To print the job without losing data, from the Configuration Menu in the printer control panel, set PAGE PROTECT=ON, print the job, and then return PAGE PROTECT=AUTO. (For more information, see page B-12.) Do not leave PAGE PROTECT=ON; it might degrade performance.

If this message appears often, simplify the print job.

22 EIO x

BUFFER OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol may be in use.

Press [Go] to clear the message. (Data will be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

22 PARALLEL I/O

BUFFER OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the parallel port.

Check for a loose cable connection and be sure to use a high-quality cable (page 9). (Some non-HP parallel cables might be missing pin connections, or might otherwise not conform to the IEEE-1284 specification.)

This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (page 15).

Press [Go] to clear the error message. (Data will be lost.)

If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

84 Chapter 4: Problem Solving

EN

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HP 5000 manual Press GO to Continue, 22 EIO, Parallel I/O
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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