HP 5000 manual Customer Support Options Worldwide, U.S. and Canada

Models: 5000

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Customer Support Options Worldwide

The service and support chapter of this user’s guide contains worldwide sales and service addresses and phone numbers for countries not listed here.

Customer Support and

Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time) free

Product Repair Assistance for

of charge during the warranty period. However, your standard long-distance phone

the U.S. and Canada:

charges still apply. Have your system nearby and your serial number ready when calling.

 

 

 

If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest

(Refer to the service and

HP-authorized service provider, or call (1) (800) 633-3600 for HP centralized service

support chapter of this user’s

dispatch.

guide for additional product

 

Post-warranty telephone assistance is available to answer your product questions. Call

repair information.)

(1) (900) 555-1500 ($2.50* per minute, U.S. only) or call (1) (800) 999-1148 ($25* per

 

 

call, Visa or Master Card, U.S. and Canada) Monday through Friday from 7 am to 6 pm

 

and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect

 

with a support technician. *Prices subject to change.

 

 

European Customer Support Center Language and In-Country Options Available

 

Open Monday through Friday 8:30–18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

English

Ireland: (353) (1) 662-5525

German

Germany: (49) (180) 525-8143

 

UK: (44) (171) 512-5202

 

Austria: (43) (1) 0660-6386

 

International: (44) (171) 512-5202

Norwegian

Norway: (47) 2211-6299

Dutch

Belgium: (32) (2) 626-8806

Danish

Denmark: (45) 3929-4099

 

Netherlands: (31) (20) 606-8751

Finnish

Finland: (358) (9) 0203-47288

French

France: (33) (45) 043-9853

Swedish

Sweden: (46) (8) 619-2170

 

Belgium: (32) (2) 626-8807

Italian

Italy: (39) (2) 264-10350

 

Switzerland: (41) (84) 880-1111

Spanish

Spain: (34) 902 321 123

 

 

Portuguese

Portugal: (351) (1) 441-7199

 

 

 

 

In-country support numbers:

If you require support after your warranty has expired or additional product repair services, or if your country is not listed

below, see “Worldwide Sales and Service Offices” in the service and support chapter of this user’s guide.

Argentina

(54)

(1)

781-4059

Japan

(81)

(3)

(3335-8333

 

(54)

(1)

781-4069

Malaysia

(60)

(3)

295-2566

Australia

(61)

(3)

272-8000

México

011-525-265-3330

Brazil

(55)

(11)

709-1444

Middle East/Africa

(41)

(22) 780-7111

Canada

(1) (208)

323-2551

New Zealand

(64)

(9)

356-6640

China

(86)

(10)

6261-4174

Philippines

(63)

(2)

894-1451

 

(86)

(10)

6261-4175

Poland

(48)

(22) 608-77-00

 

(86)

(10)

6261-4176

Portugal

(351) (1) 301-7330

 

(86)

(10)

6262-5666

Russia

(7) (95)

923-5001

Czech Republic

(42)

(2)

471-7321

Singapore

(65)

272-5300

Greece

(30)

(1)

689-6411

Switzerland

(41)

(1)

753-7111

Hong Kong

(852) 800-7729

Taiwan

(886) (2) 717-0055

Hungary

(36)

(1)

343-0310

Thailand

(66)

(2)

661-4011

 

 

 

 

 

 

66) (2) 661-4012

India

(91)

(11)

682-6035

Turkey

((90) (1) 224-5925

 

(91)

(11)

682-6069

 

 

 

 

Indonesia

(62)

(21)

350-3408

 

 

 

 

Korea

(82)

(2)

3270-0700;

 

 

 

 

 

outside Seoul, call

 

 

 

 

 

(82)

(80)

999-0700

 

 

 

 

EN

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HP 5000 manual Customer Support Options Worldwide, U.S. and Canada