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HP 5530 A9J40A#B1H, 5535 A9J44A1H3 manual Ink cartridge problem, To clean cartridge contacts

Models: 5530 A9J40A#B1H

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Ink cartridge problem

Ink cartridge problem

First try removing and reinserting the ink cartridges. Make sure the cartridges are in the correct slots. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 46 for more information.

To clean cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. This could result in damage to the ink cartridges.

1.Check that power is on.

2.Open the cartridge access door.

Wait for the print carriage to move to the ink label part of the product.

3.Remove the cartridge indicated in the error message.

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are the small gold-colored dots on the ink cartridge.

Feature

1

Description

Electrical contacts

ENWW	Ink cartridge problem 73

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HP 5530 A9J40A#B1H, 5535 A9J44A1H3 manual Ink cartridge problem, To clean cartridge contacts

Contents

HP ENVY 5530 e-All-in-One series Page ENWW Table of contentsWork with cartridges 9 Solve a problemConnectivity Appendix A Technical informationTechnical information on page Solve a problem on page Use Web Services on page Copy and scan on page1 HP ENVY 5530 e-All-in-One series Help Get to know the HP ENVY 5530 series on page Print on pageENWW 2 Chapter 1 HP ENVY 5530 e-All-in-One series HelpPrinter parts Control panel and status lights Auto-Off 2 Get to know the HP ENVY 5530 seriesPrinter parts Rear USB port Power connection. Use only the power cord supplied by HPDescription Control panel and status lights Figure 2-5 ePrint button Auto-Off To change the Auto-Off settingPrint using the maximum dpi Print with HP wireless direct Tips for print success3 Print Print photos Print documents Print envelopes Print Quick FormsPrint photos from a memory card Print photosLoad photo paper To print a photo on photo paper Load paper Print documentsTo print a document To print on both sides of the pagePage To print an envelope Print envelopesLoad envelopes To print Quick Forms Print Quick FormsPrint from a wireless-capable mobile device Print with HP wireless directPrint from a wireless-capable mobile device Print from a wireless-capable computerb. Select Connect New Printer Print from a wireless-capable computerTips for print success Printer settings tipsTips for printing from a computer Tips for ink and paperTips for print success You can print your document on both sides of the paperENWW To print in Maximum dpi mode Print using the maximum dpiRecommended papers for printing Load media Order HP Paper Supplies 4 Paper basicsColorLok Recommended papers for printingPhoto printing HP Premium Plus Photo PaperHP Bright White Inkjet Paper Everyday printingHP Printing Paper HP Office PaperLoad small-size paper Load mediaPush the paper tray back in, and then open the paper tray extender Load full-size paper2. Load paper ENWWPush the paper tray back in, and then open the paper tray extender Slide the paper forward until it stopsLoad envelopes 26 Chapter 4 Paper basicsSlide a stack of envelopes inward until it stops 2. Load envelopesPush the paper tray back in, and then open the paper tray extender ENWWOrder HP Paper Supplies Tips for using Web Services 5 Use Web ServicesePrint from anywhere Use HP Print Apps Use the HP Connected website To ePrint a document from anywhere ePrint from anywhereENWW Click here to go online for more informationUse HP Print Apps Use the HP Connected website Use the HP Connected websiteENWW Tips for printing apps and using HP ePrint Tips for using Web ServicesTips for copy and scan success 6 Copy and scanCopy documents Scan to a computer or memory card Make a 1-sided copy Copy documentsMake a 2-sided copy Touch Black or ColorTouch Black or Color Scan to a computer or memory card from the printer display Scan to a computer or memory cardPrepare the scan Scan from your computer Tips for copy and scan success ENWW 42 Chapter 6 Copy and scanCartridge warranty information Tips for working with cartridges Replace the cartridges Use single-cartridge mode7 Work with cartridges Check the estimated ink levels Order ink suppliesTo check the ink levels from the control panel Check the estimated ink levelsTo check the ink levels from the printer software ENVY 5530 series HP ENVY 5530 seriesLocate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer To replace the cartridges Replace the cartridgesOrder ink supplies on page Related topicsENWW Tips for working with cartridges on page48 Chapter 7 Work with cartridges Exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges ENWW 52 Chapter 7 Work with cartridgesTraditional wireless connection requires router Wi-Fi Protected Setup WPS - requires WPS routerConnect wirelessly to the printer without a router Change from a USB connection to a wireless networkPIN method Wi-Fi Protected Setup WPS - requires WPS routerPush Button PBC method To connect the product with the Wireless Setup Wizard Traditional wireless connection requires router2. Start Wireless Setup Wizard b. Touch Wireless Setup Wizard2. Touch Advanced Settings 2. Select Printer Setup & SoftwareChange network settings To connect wirelessly to the printer without a router Connect wirelessly to the printer without a routerb. If Wireless Direct displays Off, touch Settings c. Touch Wireless Direct, touch On No Security or On With Security2. Select Printer Setup & Software Change from a USB connection to a wireless networkChange from a USB connection to a wireless network Tips for setting up and using a networked printer Advanced printer management tools for networked printers Open the embedded Web server via Wireless DirectTo open the embedded Web server About cookiesPersonalizing the EWS Home page Remembering the EWS browser language settingENWW Advanced printer management tools for networked printersENWW 62 Chapter 8 ConnectivityClear paper jam Clear carriage jam Clean ink smear 9 Solve a problemImprove print quality Ink cartridge problem Unable to print Solve print problem Solve copy and scan problemTo clear a paper jam from the paper path Clear paper jam5. Close the cartridge access door 6. Try printing again To clear a paper jam from the duplexer1. Open the cartridge access door 2. Open the paper path cover Clear a paper jam from the duplexerTo clear a paper jam from print zone To clear a paper jam from the paper trayPrevent paper jams Click here to go online for more information Clear carriage jamTo clean ink smear from the printer display Clean ink smearTo align the cartridges from the printer software Improve print qualityTo improve print quality To align the cartridges from the printer display To print a diagnostics page from the printer softwareTo clean the cartridges from the printer display To print a diagnostics page from the printer displayTo clean the cartridges from the printer software To clean cartridge contacts Ink cartridge problemClick here to go online for more information 5. Wipe only the contacts with a damp lint-free clothTo verify that the printer is set as the default printer Resolve print issuesUnable to print Take me to the HP Print and Scan Doctor download pageWindows To restart the print spoolerWindows Vista WindowsTo check the power connection and reset the printer ii. Click Manage, and then click Services and ApplicationsWindows XP To clear the print queueConnection to a power outlet Power connection to the printerClick here to go online for more information Solve print problemSolve copy and scan problem To check network configuration or print wireless test report Solve networking problemCartridge supply upgrade Cartridge errors Windows softwareCheck cartridge access door Cartridge supply upgrade Check cartridge access doorOlder generation cartridges Ink cartridge problemPrinter failure Resolve printer failureIf you have a problem, follow these steps Additional warranty optionsHP support Register printerPhone support period Additional warranty optionsPlacing a call Support phone numbersENWW 86 Chapter 9 Solve a problemEnvironmental product stewardship program Regulatory notices Hewlett-Packard Company notices SpecificationsA Technical information Hewlett-Packard Company notices Environmental specifications SpecificationsPrint specifications Scan specificationsPrint resolution Copy specificationsCartridge yield Table A-1 Print resolutionPower consumption Disposal of waste equipment by users Eco-Tips Paper use Plastics Material safety data sheetsRestriction of hazardous substance India Sleep mode Environmental product stewardship programPower consumption Material safety data sheetsRecycling program HP inkjet supplies recycling programChemical substances Restriction of hazardous substance India Sleep modeToxic and hazardous substance table China Restriction of hazardous substance Ukraine4. Touch After 5 minutes or After 10 minutes, or After 15 minutes To set the Sleep mode time2. Touch Preferences Declaration of conformity Regulatory wireless statements Notice to users in Japan about the power cordRegulatory notices Regulatory model identification numberFCC statement VCCI Class B compliance statement for users in Japan Notice to users in Japan about the power cord96 Appendix A Technical information ENWWNoise emission statement for Germany European Union Regulatory Notice Notice to users in Korea Notice to users in GermanyFrance Products with wireless LAN devicesNotice to users in Taiwan Wireless notice to users in Japan Declaration of conformity Regulatory wireless statementsExposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in MexicoENWW Exposure to radio frequency radiation Notice to users in Brazil100 Appendix A Technical information Regulatory notices Notice to users in Canada Notice to users in MexicoENWW ENWW Notice to users in Taiwan Wireless notice to users in Japan102 Appendix A Technical information E environment IndexN network P paper