Windows XP, To clear the print queue | HP 5530 A9J40A#B1H instruction

iv.On the General tab, next to Startup type, make sure that Automatic is selected.

v.If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

i.From the Windows Start menu, right click My Computer.

ii.Click Manage, and then click Services and Applications.

iii.Double-click Services, and then select Print Spooler.

iv.Right-click Print Spooler, and click Restart to restart the service.

b.Make sure the correct printer is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c.If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer.

d.Try using your printer again.

6.Restart the computer.

7.Clear the print queue.

To clear the print queue

a.Depending upon your operating system, do one of the following:

●Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

●Windows 7: From the Windows Start menu, click Devices and Printers.

●Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

●Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b.Double-click the icon for your printer to open the print queue.

c.On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d.If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e.Check the print queue again to make sure it is clear, and then try to print again.

To check the power connection and reset the printer

1.Make sure the power cord is firmly connected to the printer.

ENWW	Unable to print 77

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HP 5530 A9J40A#B1H manual Windows XP, ii. Click Manage, and then click Services and Applications, To clear the print queue

Contents

HP ENVY 5530 e-All-in-One series Page ENWW Table of contents Work with cartridges 9 Solve a problemConnectivity Appendix A Technical information Technical information on page Solve a problem on page Use Web Services on page Copy and scan on page1 HP ENVY 5530 e-All-in-One series Help Get to know the HP ENVY 5530 series on page Print on page 2 Chapter 1 HP ENVY 5530 e-All-in-One series Help Printer parts Control panel and status lights Auto-Off 2 Get to know the HP ENVY 5530 series Printer parts Power connection. Use only the power cord supplied by HP DescriptionRear USB port Control panel and status lights Figure 2-5 ePrint button Auto-Off To change the Auto-Off setting Print using the maximum dpi Print with HP wireless direct Tips for print success3 Print Print photos Print documents Print envelopes Print Quick Forms Print photos Load photo paperPrint photos from a memory card To print a photo on photo paper Load paper Print documentsTo print a document To print on both sides of the pagePage Print envelopes Load envelopesTo print an envelope To print Quick Forms Print Quick Forms Print from a wireless-capable mobile device Print with HP wireless directPrint from a wireless-capable mobile device Print from a wireless-capable computer b. Select Connect New Printer Print from a wireless-capable computer Tips for print success Printer settings tipsTips for printing from a computer Tips for ink and paper Tips for print success You can print your document on both sides of the paper To print in Maximum dpi mode Print using the maximum dpi Recommended papers for printing Load media Order HP Paper Supplies 4 Paper basics ColorLok Recommended papers for printingPhoto printing HP Premium Plus Photo Paper HP Bright White Inkjet Paper Everyday printingHP Printing Paper HP Office Paper Load small-size paper Load media Load full-size paper Push the paper tray back in, and then open the paper tray extenderLoad media 26 Chapter 4 Paper basics Slide the paper forward until it stops Slide a stack of envelopes inward until it stops 2. Load envelopes Order HP Paper Supplies 5 Use Web Services ePrint from anywhere Use HP Print Apps Use the HP Connected websiteTips for using Web Services To ePrint a document from anywhere ePrint from anywhere ENWW Use HP Print Apps Use the HP Connected website Use the HP Connected website Tips for printing apps and using HP ePrint Tips for using Web Services 6 Copy and scan Copy documents Scan to a computer or memory cardTips for copy and scan success Make a 1-sided copy Copy documents Make a 2-sided copy Touch Black or Color Touch Black or Color Scan to a computer or memory card Prepare the scanScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success 42 Chapter 6 Copy and scan 7 Work with cartridges Cartridge warranty information Tips for working with cartridgesCheck the estimated ink levels Order ink supplies Replace the cartridges Use single-cartridge mode To check the ink levels from the control panel Check the estimated ink levelsTo check the ink levels from the printer software ENVY 5530 series HP ENVY 5530 series Order ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software To replace the cartridges Replace the cartridges Order ink supplies on page Related topics 48 Chapter 7 Work with cartridges Tips for working with cartridges on page Exit single-cartridge mode Use single-cartridge mode Cartridge warranty information Tips for working with cartridges 52 Chapter 7 Work with cartridges Traditional wireless connection requires router Wi-Fi Protected Setup WPS - requires WPS routerConnect wirelessly to the printer without a router Change from a USB connection to a wireless network Wi-Fi Protected Setup WPS - requires WPS router Push Button PBC methodPIN method To connect the product with the Wireless Setup Wizard Traditional wireless connection requires router2. Start Wireless Setup Wizard b. Touch Wireless Setup Wizard 2. Select Printer Setup & Software Change network settings2. Touch Advanced Settings To connect wirelessly to the printer without a router Connect wirelessly to the printer without a routerb. If Wireless Direct displays Off, touch Settings c. Touch Wireless Direct, touch On No Security or On With Security Change from a USB connection to a wireless network Change from a USB connection to a wireless network Tips for setting up and using a networked printer Advanced printer management tools for networked printers Open the embedded Web server via Wireless DirectTo open the embedded Web server About cookies Personalizing the EWS Home page Remembering the EWS browser language setting 62 Chapter 8 Connectivity Clear paper jam Clear carriage jam Clean ink smear 9 Solve a problemImprove print quality Ink cartridge problem Unable to print Solve print problem Solve copy and scan problem To clear a paper jam from the paper path Clear paper jam To clear a paper jam from the duplexer 5. Close the cartridge access door 6. Try printing againClear a paper jam from the duplexer To clear a paper jam from print zone To clear a paper jam from the paper tray Prevent paper jams Clear carriage jam To clean ink smear from the printer display Clean ink smear Improve print quality To improve print qualityTo align the cartridges from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer software To print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display To clean cartridge contacts Ink cartridge problem 5. Wipe only the contacts with a damp lint-free cloth To verify that the printer is set as the default printer Resolve print issuesUnable to print Take me to the HP Print and Scan Doctor download page To restart the print spooler WindowsWindows Vista To check the power connection and reset the printer ii. Click Manage, and then click Services and ApplicationsWindows XP To clear the print queue Connection to a power outlet Power connection to the printer Solve print problem Solve copy and scan problem To check network configuration or print wireless test report Solve networking problem Cartridge supply upgrade Cartridge errors Windows softwareCheck cartridge access door Cartridge supply upgrade Check cartridge access door Older generation cartridges Ink cartridge problemPrinter failure Resolve printer failure If you have a problem, follow these steps Additional warranty optionsHP support Register printer Phone support period Additional warranty optionsPlacing a call Support phone numbers 86 Chapter 9 Solve a problem Hewlett-Packard Company notices Specifications A Technical informationEnvironmental product stewardship program Regulatory notices Hewlett-Packard Company notices Environmental specifications SpecificationsPrint specifications Scan specifications Print resolution Copy specificationsCartridge yield Table A-1 Print resolution Power consumption Disposal of waste equipment by users Eco-Tips Paper use Plastics Material safety data sheetsEnvironmental product stewardship program Eco-Tips Power consumption Material safety data sheetsRecycling program HP inkjet supplies recycling program Toxic and hazardous substance table China Chemical substancesRestriction of hazardous substance Ukraine Restriction of hazardous substance India Sleep mode To set the Sleep mode time 2. Touch Preferences4. Touch After 5 minutes or After 10 minutes, or After 15 minutes Declaration of conformity Regulatory wireless statements Notice to users in Japan about the power cordRegulatory notices Regulatory model identification number Notice to users in Japan about the power cord FCC statement VCCI Class B compliance statement for users in Japan96 Appendix A Technical information Noise emission statement for Germany European Union Regulatory Notice Notice to users in Korea Notice to users in Germany France Products with wireless LAN devices Notice to users in Taiwan Wireless notice to users in Japan Declaration of conformity Regulatory wireless statementsExposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Mexico 100 Appendix A Technical information Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Mexico 102 Appendix A Technical information Notice to users in Taiwan Wireless notice to users in Japan E environment IndexN network P paper