Older generation cartridges, Printer failure | HP 5530 A9J40A#B1H

Older generation cartridges

Older generation cartridges

You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date.

If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement.

Click here to go online for more information.

Printer failure

Resolve printer failure.

▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help .

Ink cartridge problem

The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program.

Visit the HP Instant Ink program website for more information.

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HP 5530 A9J40A#B1H manual Older generation cartridges, Printer failure, Ink cartridge problem, Resolve printer failure

Contents

HP ENVY 5530 e-All-in-One series Page ENWW Table of contents Appendix A Technical information 9 Solve a problemWork with cartridges Connectivity Get to know the HP ENVY 5530 series on page Print on page Use Web Services on page Copy and scan on pageTechnical information on page Solve a problem on page 1 HP ENVY 5530 e-All-in-One series Help 2 Chapter 1 HP ENVY 5530 e-All-in-One series Help Printer parts Control panel and status lights Auto-Off 2 Get to know the HP ENVY 5530 series Printer parts Power connection. Use only the power cord supplied by HP DescriptionRear USB port Control panel and status lights Figure 2-5 ePrint button Auto-Off To change the Auto-Off setting Print photos Print documents Print envelopes Print Quick Forms Print with HP wireless direct Tips for print successPrint using the maximum dpi 3 Print Print photos Load photo paperPrint photos from a memory card To print a photo on photo paper To print on both sides of the page Print documentsLoad paper To print a documentPage Print envelopes Load envelopesTo print an envelope To print Quick Forms Print Quick Forms Print from a wireless-capable computer Print with HP wireless directPrint from a wireless-capable mobile device Print from a wireless-capable mobile device b. Select Connect New Printer Print from a wireless-capable computer Tips for ink and paper Printer settings tipsTips for print success Tips for printing from a computer Tips for print success You can print your document on both sides of the paper To print in Maximum dpi mode Print using the maximum dpi Recommended papers for printing Load media Order HP Paper Supplies 4 Paper basics HP Premium Plus Photo Paper Recommended papers for printingColorLok Photo printing HP Office Paper Everyday printingHP Bright White Inkjet Paper HP Printing Paper Load small-size paper Load media Load full-size paper Push the paper tray back in, and then open the paper tray extenderLoad media 26 Chapter 4 Paper basics Slide the paper forward until it stops Slide a stack of envelopes inward until it stops 2. Load envelopes Order HP Paper Supplies 5 Use Web Services ePrint from anywhere Use HP Print Apps Use the HP Connected websiteTips for using Web Services To ePrint a document from anywhere ePrint from anywhere ENWW Use HP Print Apps Use the HP Connected website Use the HP Connected website Tips for printing apps and using HP ePrint Tips for using Web Services 6 Copy and scan Copy documents Scan to a computer or memory cardTips for copy and scan success Make a 1-sided copy Copy documents Make a 2-sided copy Touch Black or Color Touch Black or Color Scan to a computer or memory card Prepare the scanScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success 42 Chapter 6 Copy and scan Replace the cartridges Use single-cartridge mode Cartridge warranty information Tips for working with cartridges7 Work with cartridges Check the estimated ink levels Order ink supplies ENVY 5530 series HP ENVY 5530 series Check the estimated ink levelsTo check the ink levels from the control panel To check the ink levels from the printer software Order ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software To replace the cartridges Replace the cartridges Order ink supplies on page Related topics 48 Chapter 7 Work with cartridges Tips for working with cartridges on page Exit single-cartridge mode Use single-cartridge mode Cartridge warranty information Tips for working with cartridges 52 Chapter 7 Work with cartridges Change from a USB connection to a wireless network Wi-Fi Protected Setup WPS - requires WPS routerTraditional wireless connection requires router Connect wirelessly to the printer without a router Wi-Fi Protected Setup WPS - requires WPS router Push Button PBC methodPIN method b. Touch Wireless Setup Wizard Traditional wireless connection requires routerTo connect the product with the Wireless Setup Wizard 2. Start Wireless Setup Wizard 2. Select Printer Setup & Software Change network settings2. Touch Advanced Settings c. Touch Wireless Direct, touch On No Security or On With Security Connect wirelessly to the printer without a routerTo connect wirelessly to the printer without a router b. If Wireless Direct displays Off, touch Settings Change from a USB connection to a wireless network Change from a USB connection to a wireless network Tips for setting up and using a networked printer About cookies Open the embedded Web server via Wireless DirectAdvanced printer management tools for networked printers To open the embedded Web server Personalizing the EWS Home page Remembering the EWS browser language setting 62 Chapter 8 Connectivity Solve print problem Solve copy and scan problem 9 Solve a problemClear paper jam Clear carriage jam Clean ink smear Improve print quality Ink cartridge problem Unable to print To clear a paper jam from the paper path Clear paper jam To clear a paper jam from the duplexer 5. Close the cartridge access door 6. Try printing againClear a paper jam from the duplexer To clear a paper jam from print zone To clear a paper jam from the paper tray Prevent paper jams Clear carriage jam To clean ink smear from the printer display Clean ink smear Improve print quality To improve print qualityTo align the cartridges from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer software To print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display To clean cartridge contacts Ink cartridge problem 5. Wipe only the contacts with a damp lint-free cloth Take me to the HP Print and Scan Doctor download page Resolve print issuesTo verify that the printer is set as the default printer Unable to print To restart the print spooler WindowsWindows Vista To clear the print queue ii. Click Manage, and then click Services and ApplicationsTo check the power connection and reset the printer Windows XP Connection to a power outlet Power connection to the printer Solve print problem Solve copy and scan problem To check network configuration or print wireless test report Solve networking problem Cartridge supply upgrade Check cartridge access door Cartridge errors Windows softwareCartridge supply upgrade Check cartridge access door Resolve printer failure Ink cartridge problemOlder generation cartridges Printer failure Register printer Additional warranty optionsIf you have a problem, follow these steps HP support Support phone numbers Additional warranty optionsPhone support period Placing a call 86 Chapter 9 Solve a problem Hewlett-Packard Company notices Specifications A Technical informationEnvironmental product stewardship program Regulatory notices Hewlett-Packard Company notices Scan specifications SpecificationsEnvironmental specifications Print specifications Table A-1 Print resolution Copy specificationsPrint resolution Cartridge yield Eco-Tips Eco-Tips Paper use Plastics Material safety data sheetsPower consumption Disposal of waste equipment by users Environmental product stewardship program HP inkjet supplies recycling program Material safety data sheetsPower consumption Recycling program Restriction of hazardous substance India Sleep mode Chemical substancesToxic and hazardous substance table China Restriction of hazardous substance Ukraine To set the Sleep mode time 2. Touch Preferences4. Touch After 5 minutes or After 10 minutes, or After 15 minutes Regulatory model identification number Notice to users in Japan about the power cordDeclaration of conformity Regulatory wireless statements Regulatory notices Notice to users in Japan about the power cord FCC statement VCCI Class B compliance statement for users in Japan96 Appendix A Technical information Noise emission statement for Germany European Union Regulatory Notice Notice to users in Korea Notice to users in Germany France Products with wireless LAN devices Notice to users in Canada Notice to users in Mexico Declaration of conformity Regulatory wireless statementsNotice to users in Taiwan Wireless notice to users in Japan Exposure to radio frequency radiation Notice to users in Brazil 100 Appendix A Technical information Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Mexico 102 Appendix A Technical information Notice to users in Taiwan Wireless notice to users in Japan P paper IndexE environment N network