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HP 5530 A9J40A#B1H manual Older generation cartridges, Printer failure, Ink cartridge problem

Models: 5530 A9J40A#B1H

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Older generation cartridges

Older generation cartridges

You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date.

If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement.

Click here to go online for more information.

Printer failure

Resolve printer failure.

▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help .

Ink cartridge problem

The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program.

Visit the HP Instant Ink program website for more information.

ENWW	Cartridge errors (Windows software) 83

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HP 5530 A9J40A#B1H manual Older generation cartridges, Printer failure, Ink cartridge problem, Resolve printer failure

Contents

HP ENVY 5530 e-All-in-One series Page ENWW Table of contentsAppendix A Technical information 9 Solve a problemWork with cartridges ConnectivityGet to know the HP ENVY 5530 series on page Print on page Use Web Services on page Copy and scan on pageTechnical information on page Solve a problem on page 1 HP ENVY 5530 e-All-in-One series HelpENWW 2 Chapter 1 HP ENVY 5530 e-All-in-One series HelpPrinter parts Control panel and status lights Auto-Off 2 Get to know the HP ENVY 5530 seriesPrinter parts Power connection. Use only the power cord supplied by HP DescriptionRear USB port Control panel and status lights Figure 2-5 ePrint button Auto-Off To change the Auto-Off settingPrint photos Print documents Print envelopes Print Quick Forms Print with HP wireless direct Tips for print successPrint using the maximum dpi 3 PrintPrint photos Load photo paperPrint photos from a memory card To print a photo on photo paper To print on both sides of the page Print documentsLoad paper To print a documentPage Print envelopes Load envelopesTo print an envelope To print Quick Forms Print Quick FormsPrint from a wireless-capable computer Print with HP wireless directPrint from a wireless-capable mobile device Print from a wireless-capable mobile deviceb. Select Connect New Printer Print from a wireless-capable computerTips for ink and paper Printer settings tipsTips for print success Tips for printing from a computerYou can print your document on both sides of the paper ENWWTips for print success To print in Maximum dpi mode Print using the maximum dpiRecommended papers for printing Load media Order HP Paper Supplies 4 Paper basicsHP Premium Plus Photo Paper Recommended papers for printingColorLok Photo printingHP Office Paper Everyday printingHP Bright White Inkjet Paper HP Printing PaperLoad small-size paper Load mediaENWW Load full-size paperPush the paper tray back in, and then open the paper tray extender 2. Load paper26 Chapter 4 Paper basics Slide the paper forward until it stopsPush the paper tray back in, and then open the paper tray extender Load envelopesENWW 2. Load envelopesSlide a stack of envelopes inward until it stops Push the paper tray back in, and then open the paper tray extenderOrder HP Paper Supplies 5 Use Web Services ePrint from anywhere Use HP Print Apps Use the HP Connected websiteTips for using Web Services To ePrint a document from anywhere ePrint from anywhereENWW Click here to go online for more informationUse HP Print Apps Use the HP Connected website ENWWUse the HP Connected website Tips for printing apps and using HP ePrint Tips for using Web Services6 Copy and scan Copy documents Scan to a computer or memory cardTips for copy and scan success Make a 1-sided copy Copy documentsMake a 2-sided copy Touch Black or ColorTouch Black or Color Scan to a computer or memory card Prepare the scanScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success ENWW 42 Chapter 6 Copy and scanCheck the estimated ink levels Order ink supplies Replace the cartridges Use single-cartridge modeCartridge warranty information Tips for working with cartridges 7 Work with cartridgesENVY 5530 series HP ENVY 5530 series Check the estimated ink levelsTo check the ink levels from the control panel To check the ink levels from the printer softwareOrder ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software To replace the cartridges Replace the cartridgesOrder ink supplies on page Related topicsTips for working with cartridges on page 48 Chapter 7 Work with cartridgesENWW Exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges ENWW 52 Chapter 7 Work with cartridgesChange from a USB connection to a wireless network Wi-Fi Protected Setup WPS - requires WPS routerTraditional wireless connection requires router Connect wirelessly to the printer without a routerWi-Fi Protected Setup WPS - requires WPS router Push Button PBC methodPIN method b. Touch Wireless Setup Wizard Traditional wireless connection requires routerTo connect the product with the Wireless Setup Wizard 2. Start Wireless Setup Wizard2. Select Printer Setup & Software Change network settings2. Touch Advanced Settings c. Touch Wireless Direct, touch On No Security or On With Security Connect wirelessly to the printer without a routerTo connect wirelessly to the printer without a router b. If Wireless Direct displays Off, touch SettingsChange from a USB connection to a wireless network Change from a USB connection to a wireless network2. Select Printer Setup & Software Tips for setting up and using a networked printer About cookies Open the embedded Web server via Wireless DirectAdvanced printer management tools for networked printers To open the embedded Web serverAdvanced printer management tools for networked printers Remembering the EWS browser language settingPersonalizing the EWS Home page ENWWENWW 62 Chapter 8 ConnectivitySolve print problem Solve copy and scan problem 9 Solve a problemClear paper jam Clear carriage jam Clean ink smear Improve print quality Ink cartridge problem Unable to printTo clear a paper jam from the paper path Clear paper jamClear a paper jam from the duplexer To clear a paper jam from the duplexer5. Close the cartridge access door 6. Try printing again 1. Open the cartridge access door 2. Open the paper path coverTo clear a paper jam from print zone To clear a paper jam from the paper trayPrevent paper jams Click here to go online for more information Clear carriage jamTo clean ink smear from the printer display Clean ink smearImprove print quality To improve print qualityTo align the cartridges from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer softwareTo print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display To clean cartridge contacts Ink cartridge problemClick here to go online for more information 5. Wipe only the contacts with a damp lint-free clothTake me to the HP Print and Scan Doctor download page Resolve print issuesTo verify that the printer is set as the default printer Unable to printWindows To restart the print spoolerWindows Windows VistaTo clear the print queue ii. Click Manage, and then click Services and ApplicationsTo check the power connection and reset the printer Windows XPConnection to a power outlet Power connection to the printerClick here to go online for more information Solve print problemSolve copy and scan problem To check network configuration or print wireless test report Solve networking problemCartridge supply upgrade Check cartridge access door Cartridge errors Windows softwareCartridge supply upgrade Check cartridge access doorResolve printer failure Ink cartridge problemOlder generation cartridges Printer failureRegister printer Additional warranty optionsIf you have a problem, follow these steps HP supportSupport phone numbers Additional warranty optionsPhone support period Placing a callENWW 86 Chapter 9 Solve a problemHewlett-Packard Company notices Specifications A Technical informationEnvironmental product stewardship program Regulatory notices Hewlett-Packard Company notices Scan specifications SpecificationsEnvironmental specifications Print specificationsTable A-1 Print resolution Copy specificationsPrint resolution Cartridge yieldEnvironmental product stewardship program Eco-Tips Paper use Plastics Material safety data sheetsPower consumption Disposal of waste equipment by users Restriction of hazardous substance India Sleep modeHP inkjet supplies recycling program Material safety data sheetsPower consumption Recycling programRestriction of hazardous substance Ukraine Restriction of hazardous substance India Sleep modeChemical substances Toxic and hazardous substance table ChinaTo set the Sleep mode time 2. Touch Preferences4. Touch After 5 minutes or After 10 minutes, or After 15 minutes Regulatory model identification number Notice to users in Japan about the power cordDeclaration of conformity Regulatory wireless statements Regulatory noticesENWW Notice to users in Japan about the power cordFCC statement VCCI Class B compliance statement for users in Japan 96 Appendix A Technical informationNoise emission statement for Germany European Union Regulatory Notice Notice to users in Korea Notice to users in GermanyFrance Products with wireless LAN devicesNotice to users in Canada Notice to users in Mexico Declaration of conformity Regulatory wireless statementsNotice to users in Taiwan Wireless notice to users in Japan Exposure to radio frequency radiation Notice to users in BrazilExposure to radio frequency radiation Notice to users in Brazil 100 Appendix A Technical informationENWW Notice to users in Canada Notice to users in Mexico ENWWRegulatory notices Notice to users in Taiwan Wireless notice to users in Japan 102 Appendix A Technical informationENWW P paper IndexE environment N network