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5.Wipe only the contacts with a damp lint-free cloth.

CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge.

6.On the inside of the printer, locate the contacts in the print carriage. The contacts look like a set of gold-colored bumps positioned to meet the contacts on the ink cartridge.

7.Use a dry swab or lint-free cloth to wipe the contacts.

8.Reinstall the ink cartridge.

9.Close the access door, and check if the error message has gone away.

10.If you still receive the error message, turn the product off, and then on again.

NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP ENVY 5530 series with only one cartridge.

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74 Chapter 9 Solve a problem

ENWW

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HP 5535 A9J44A1H3 manual Wipe only the contacts with a damp lint-free cloth, Click here to go online for more information

Contents

HP ENVY 5530 e-All-in-One series Page Table of contents ENWW Connectivity 9 Solve a problemWork with cartridges Appendix A Technical information 1 HP ENVY 5530 e-All-in-One series Help Use Web Services on page Copy and scan on pageTechnical information on page Solve a problem on page Get to know the HP ENVY 5530 series on page Print on page 2 Chapter 1 HP ENVY 5530 e-All-in-One series Help 2 Get to know the HP ENVY 5530 series Printer parts Control panel and status lights Auto-Off Printer parts Power connection. Use only the power cord supplied by HP DescriptionRear USB port Control panel and status lights Figure 2-5 ePrint button To change the Auto-Off setting Auto-Off 3 Print Print with HP wireless direct Tips for print successPrint using the maximum dpi Print photos Print documents Print envelopes Print Quick Forms Print photos Load photo paperPrint photos from a memory card To print a photo on photo paper To print a document Print documentsLoad paper To print on both sides of the pagePage Print envelopes Load envelopesTo print an envelope Print Quick Forms To print Quick Forms Print from a wireless-capable mobile device Print with HP wireless directPrint from a wireless-capable mobile device Print from a wireless-capable computer Print from a wireless-capable computer b. Select Connect New Printer Tips for printing from a computer Printer settings tipsTips for print success Tips for ink and paper You can print your document on both sides of the paper Tips for print success Print using the maximum dpi To print in Maximum dpi mode 4 Paper basics Recommended papers for printing Load media Order HP Paper Supplies Photo printing Recommended papers for printingColorLok HP Premium Plus Photo Paper HP Printing Paper Everyday printingHP Bright White Inkjet Paper HP Office Paper Load media Load small-size paper Load full-size paper Push the paper tray back in, and then open the paper tray extenderLoad media Slide the paper forward until it stops 26 Chapter 4 Paper basics 2. Load envelopes Slide a stack of envelopes inward until it stops Order HP Paper Supplies 5 Use Web Services ePrint from anywhere Use HP Print Apps Use the HP Connected websiteTips for using Web Services ePrint from anywhere To ePrint a document from anywhere Click here to go online for more information Use HP Print Apps Use the HP Connected website Use the HP Connected website Tips for using Web Services Tips for printing apps and using HP ePrint 6 Copy and scan Copy documents Scan to a computer or memory cardTips for copy and scan success Copy documents Make a 1-sided copy Touch Black or Color Make a 2-sided copy Touch Black or Color Scan to a computer or memory card Prepare the scanScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success 42 Chapter 6 Copy and scan Check the estimated ink levels Order ink supplies Cartridge warranty information Tips for working with cartridges7 Work with cartridges Replace the cartridges Use single-cartridge mode To check the ink levels from the printer software Check the estimated ink levelsTo check the ink levels from the control panel ENVY 5530 series HP ENVY 5530 series Order ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software Replace the cartridges To replace the cartridges Related topics Order ink supplies on page Tips for working with cartridges on page 48 Chapter 7 Work with cartridges Use single-cartridge mode Exit single-cartridge mode Cartridge warranty information Tips for working with cartridges 52 Chapter 7 Work with cartridges Connect wirelessly to the printer without a router Wi-Fi Protected Setup WPS - requires WPS routerTraditional wireless connection requires router Change from a USB connection to a wireless network Wi-Fi Protected Setup WPS - requires WPS router Push Button PBC methodPIN method 2. Start Wireless Setup Wizard Traditional wireless connection requires routerTo connect the product with the Wireless Setup Wizard b. Touch Wireless Setup Wizard 2. Select Printer Setup & Software Change network settings2. Touch Advanced Settings b. If Wireless Direct displays Off, touch Settings Connect wirelessly to the printer without a routerTo connect wirelessly to the printer without a router c. Touch Wireless Direct, touch On No Security or On With Security Change from a USB connection to a wireless network Change from a USB connection to a wireless network Tips for setting up and using a networked printer To open the embedded Web server Open the embedded Web server via Wireless DirectAdvanced printer management tools for networked printers About cookies Remembering the EWS browser language setting Personalizing the EWS Home page 62 Chapter 8 Connectivity Improve print quality Ink cartridge problem Unable to print 9 Solve a problemClear paper jam Clear carriage jam Clean ink smear Solve print problem Solve copy and scan problem Clear paper jam To clear a paper jam from the paper path To clear a paper jam from the duplexer 5. Close the cartridge access door 6. Try printing againClear a paper jam from the duplexer To clear a paper jam from the paper tray To clear a paper jam from print zone Prevent paper jams Clear carriage jam Clean ink smear To clean ink smear from the printer display Improve print quality To improve print qualityTo align the cartridges from the printer software To print a diagnostics page from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display Ink cartridge problem To clean cartridge contacts 5. Wipe only the contacts with a damp lint-free cloth Unable to print Resolve print issuesTo verify that the printer is set as the default printer Take me to the HP Print and Scan Doctor download page To restart the print spooler WindowsWindows Vista Windows XP ii. Click Manage, and then click Services and ApplicationsTo check the power connection and reset the printer To clear the print queue Power connection to the printer Connection to a power outlet Solve print problem Solve copy and scan problem Solve networking problem To check network configuration or print wireless test report Check cartridge access door Cartridge errors Windows softwareCartridge supply upgrade Cartridge supply upgrade Check cartridge access door Printer failure Ink cartridge problemOlder generation cartridges Resolve printer failure HP support Additional warranty optionsIf you have a problem, follow these steps Register printer Placing a call Additional warranty optionsPhone support period Support phone numbers 86 Chapter 9 Solve a problem Hewlett-Packard Company notices Specifications A Technical informationEnvironmental product stewardship program Regulatory notices Hewlett-Packard Company notices Print specifications SpecificationsEnvironmental specifications Scan specifications Cartridge yield Copy specificationsPrint resolution Table A-1 Print resolution Environmental product stewardship program Eco-Tips Paper use Plastics Material safety data sheetsPower consumption Disposal of waste equipment by users Eco-Tips Recycling program Material safety data sheetsPower consumption HP inkjet supplies recycling program Restriction of hazardous substance Ukraine Chemical substancesToxic and hazardous substance table China Restriction of hazardous substance India Sleep mode To set the Sleep mode time 2. Touch Preferences4. Touch After 5 minutes or After 10 minutes, or After 15 minutes Regulatory notices Notice to users in Japan about the power cordDeclaration of conformity Regulatory wireless statements Regulatory model identification number Notice to users in Japan about the power cord FCC statement VCCI Class B compliance statement for users in Japan96 Appendix A Technical information Notice to users in Korea Notice to users in Germany Noise emission statement for Germany European Union Regulatory Notice Products with wireless LAN devices France Exposure to radio frequency radiation Notice to users in Brazil Declaration of conformity Regulatory wireless statementsNotice to users in Taiwan Wireless notice to users in Japan Notice to users in Canada Notice to users in Mexico Exposure to radio frequency radiation Notice to users in Brazil 100 Appendix A Technical information Notice to users in Canada Notice to users in Mexico Notice to users in Taiwan Wireless notice to users in Japan 102 Appendix A Technical information N network IndexE environment P paper

HP 5535 A9J44A1H3, 5530 A9J40A#B1H manual Wipe only the contacts with a damp lint-free cloth

Models: 5530 A9J40A#B1H

5.Wipe only the contacts with a damp lint-free cloth.