Problem

Hints and Tips

 

 

Telephone and Answering

Machine Problems

 

 

There is no dial tone, I'm unable

Be sure that the fax and telephone lines are connected correctly. The fax

to dial out.

LINE must connect to the telephone wall jack. Telephones and answering

The fax rings, but doesn't receive

machines must connect to a connection marked TEL on the fax machine.

 

faxes.

 

 

 

A connected telephone rings

Be sure that the handset or telephone ring volume is set to off.

even when I've set the fax ring

 

volume to off.

 

 

 

The telephone connected to the

Press Start/Copy on the front panel to receive the fax. Then hang up the

fax is answered and the call is a

telephone.

fax call.

 

 

 

An extension telephone not

Enter your remote reception code, then hang up the telephone. The factory

connected to the fax is answered

default code is 123.

and the call is a fax call.

 

 

 

Answering machine and voice

If silent detect is set to on, try setting Silent Detect to off. But, since some

calls are interrupted by the fax

older fax machines don't send a tone that identifies them as fax

machine.

transmissions, when Silent Detect is set to off, you may not be able to

 

receive faxes from these machines.

 

 

Faxes are not received properly.

If you have call services like call waiting, call forwarding, or rollover lines,

 

faxes received can be corrupted. These services are not supported with your

 

HP FAX-700/750.

 

 

Faxes are recorded on the

When the telephone answering machine is not connected directly to your

telephone answering machine.

HP FAX-700/750, callers must enter your remote reception code and then

 

send the fax. You could record an answering machine message that explains

 

this. Be sure that remote reception is set to Enable in the settings menu.

 

 

Faxes are recorded on a telephone

If the telephone answering machine is connected directly to your fax, be

answering machine connected

sure that you have followed the instructions in Managing Incoming Calls.

directly to the fax.

 

 

 

The telephone answering

It's possible that the answering machine is set to too many rings to answer,

machine answers, but the fax

or that your answering machine message is too long. The ring time (six

machine doesn't receive faxes.

seconds per ring in the U.S.) plus the message time cannot exceed 60

 

seconds. Set the number of rings lower (both on the answering machine and

 

the fax), or record a shorter message. Some fax machines call for only 25 to

 

30 seconds before disconnecting. Try recording several seconds of silence at

 

the start of your answering machine message. This will give your fax a

 

chance to answer.

 

 

 

 

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HP 750 Fax manual