Interpreting error codes

When errors occur while you are sending or receiving faxes, an error message is included on the Last Transaction and Last 32 Transaction reports. The RESULT column of the report contains the word ERROR and an error code is printed to the right of the message. These codes report the following error conditions. If you resend a fax that reported an error, watch the front panel display for messages. For help on messages, see "Understanding display messages".

Code numbers

Condition

Remedy

 

 

 

030 through 031

Document misfeed

The document did not feed correctly. Try

 

 

resending.

 

 

 

421 through 425

Sending error while dialing.

Check for a dial tone, then try resending.

 

 

 

441, 442,

Sending error.

This may be the result of a bad connec`

444 through 483 and

 

tion. Try resending.

 

 

531 through 567

 

 

 

 

 

501 through 506,

Receiving error.

This may be the result of a bad connec`

508 through 516 and

 

tion. If you received this fax, be sure to

 

check it for completeness. You may want

571 through 582

 

 

to ask the sender to resend the fax.

 

 

 

 

 

591, 594 and 595

Stop button was pressed while

Ask the sender to resend the fax.

 

receiving a fax.

 

 

 

 

592, 593

Stop button was pressed while

You may want to resend the fax.

 

sending a fax.

 

 

 

 

507

Reception memory full, reception

A fax exceeded the memory or cannot

 

stopped.

print. If you received this fax, be sure to

 

 

check it for completeness. You may want

 

 

to ask the sender to resend the fax.

 

 

 

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