Whom to call if you're in Canada:
The following Customer Resource table provides the
Organization | Contact | ||
Local Support | (800) | ||
| From Toronto: | ||
| (905) | ||
| From rest of Canada: | ||
| (800) | ||
HP Audio Tips | (800) | ||
|
| ||
support service) |
|
| |
HP FIRST Fax | (800) | ||
(Must call using a | |||
Group 3 fax machine, | |||
support service) | |||
all info sent by | |||
| |||
| facsimile) | ||
HP Download | (208) | ||
Service |
|
| |
(real time access over |
|
| |
modem) |
|
| |
CompuServe | (800) | ||
(Must be a | (CompuServe connect | ||
subscriber, ask for | charges apply to | ||
agent #51) | caller) |
Support Provided | Hours of Operation |
Help in locating nearest HP | 24 hours per day |
authorized dealer | 7 days per week |
Ordering of supplies and |
|
accessories |
|
24 hours per day | |
for common questions and | 7 days per week |
information on other HP |
|
customer resources |
|
Detailed product support | 24 hours per day |
information on common | 7 days per week |
software applications and |
|
troubleshooting tips |
|
Electronic download of HP | 24 hours per day |
product information, | 7 days per week |
troubleshooting hints and |
|
updated HP printer driver |
|
information |
|
Interactive dialog with | 24 hours per day |
worldwide HP customer | 7 days per week |
community for the exchange |
|
of information |
|
77