Nonsystem disk/NTLDR missing message.

Cause

Solution

 

 

Bootable hard drive is not attached as first in a multi-hard

If attempting to boot from a hard drive, ensure it is attached to

drive configuration.

the system board dark blue SATA connector.

 

 

Bootable hard drive is not listed first in the Boot Order.

Run the Computer Setup utility and select Storage > Boot

 

Order and ensure the bootable hard drive is listed

 

immediately under the Hard Drive entry.

 

 

Computer will not boot from hard drive.

Cause

Solution

The device is attached to a SATA port that has been hidden in Computer Setup.

1.Check SATA cable connections.

2.Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in Security > Device Security.

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

Hard Drive's “Emulation Type” is set to “None.” (some

Run the Computer Setup utility and change the “Emulation

models)

Type” to “Hard Disk” in the device's details under Storage >

 

Device Configuration.

 

 

Hard drive is damaged.

Observe if the front panel Power LED is blinking RED and if

 

any beeps are heard. See Appendix A, POST error messages

 

on page 180 to determine possible causes for the blinking

 

red and beep codes.

 

See the Worldwide Limited Warranty for terms and

 

conditions.

 

 

Computer seems to be locked up.

 

 

 

Cause

Solution

 

 

Program in use has stopped responding to commands.

1. Use the task manager to close programs that do not

 

respond.

 

2. Attempt the normal Windows “Shut Down” procedure. If

 

this fails, press the power button for four or more

 

seconds to turn off the power. To restart the computer,

 

press the power button again.

 

 

Solving hard drive problems 137

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HP 800 G1 21.5 Non-Touch Computer will not boot from hard drive Cause Solution, Storage Boot Order, Device Configuration