HP 800 G1 21.5 Non-Touch manual Under Storage DPS Self-test, Change Storage Storage Options

Control panel message	Description	Recommended action
917-Front Audio Not Connected	Front audio connector has been detached or	Reconnect or replace front audio cable.
	unseated from motherboard.
918-Front USB Not Connected	Front USB harness has been detached or	Reconnect or replace front USB harness.
	unseated from motherboard.

1151-Serial Port A Address Conflict Detected Both external and internal serial ports are assigned to COM1.

1.Clear CMOS. (See Appendix B, Password security and resetting CMOS on page 192.)

2.Reconfigure card resources and/or run Computer Setup or Windows utilities.

1152-Serial Port B Address Conflict Detected Both external and internal serial ports are assigned to COM2.

1.Clear CMOS. (See Appendix B, Password security and resetting CMOS on page 192.)

2.Reconfigure card resources and/or run Computer Setup or Windows utilities.

1155-Serial Port Address Conflict Detected	Both external and internal serial ports are
	assigned to same IRQ.

1.Clear CMOS. (See Appendix B, Password security and resetting CMOS on page 192.)

2.Reconfigure card resources and/or run Computer Setup or Windows utilities.

1720-SMART Hard Drive Detects Imminent	Hard drive is about to fail. (Some hard	1. Determine if hard drive is giving correct
Failure	drives have a hard drive firmware patch that	error message. Enter Computer Setup
	will fix an erroneous error message.)	and run the Drive Protection System test
		under Storage > DPS Self-test.
		2. Apply hard drive firmware patch
		if applicable. (Available at
		http://www.hp.com/support.)
		3. Back up contents and replace hard
		drive.
1796-SATA Cabling Error	One or more SATA devices are improperly	Ensure SATA connectors are used in
	attached. For optimal performance, the	ascending order. For one device, use SATA
	SATA 0 and SATA 1 connectors must be	0. For two devices, use SATA 0 and SATA
	used before SATA 2.	1. For three devices, use SATA 0, SATA 1,
		and SATA 2.
1797-SATA Drivelock is not supported in	Drivelock is enabled on one or more SATA	Either remove the Drivelocked SATA device
RAID mode.	hard drives, and they cannot be accessed	or disable the Drivelock feature. To disable
	while the system is configured for RAID	the Drivelock feature, enter Computer Setup,
	mode.	change Storage > Storage Options >
		SATA Emulation to IDE, and select File >
		Save Changes and Exit. Reenter
		Computer Setup and select Security >
		Drivelock Security. For each listed
		Drivelock-capable SATA device, ensure
		Drivelock is Disabled. Lastly, change
		Storage > Storage Options > SATA
		Emulation back to RAID and select File >
		Save Changes and Exit.

184 Chapter 10 POST error messages