HP 800 G1 21.5 Non-Touch manual Troubleshooting without diagnostics 127

8 Troubleshooting without diagnostics	127
Safety and comfort	127
Before you call for technical support	127
Helpful hints	128
Solving general problems	130
Solving power problems	134
Solving hard drive problems	135
Solving media card reader problems	138
Solving display problems	139
Solving audio problems	145
Solving printer problems	147
Solving keyboard and mouse problems	148
Solving Hardware Installation Problems	150
Solving Network Problems	153
Solving memory problems	156
Solving processor problems	158
Solving CD-ROM and DVD problems	159
Solving USB flash drive problems	161
Solving front panel component problems	162
Solving Internet access problems	162
Solving software problems	164
9 System backup and recovery	166
Backing up, restoring, and recovering in Windows 8	166
Creating recovery media and backups	167
Restoring and recovering using Windows 8 tools	168
Using Windows 8 Refresh	168
Using Windows 8 Reset	169
Recovery using the Windows 8 recovery USB flash drive	170
Recovery using Windows 8 operating system media (purchased separately) . 171
Backing up, restoring, and recovering in Windows 7	172
Creating recovery media	172
Creating recovery media using HP Recovery Manager (select models only) ...	173
Creating recovery discs with HP Recovery Disc Creator (select models only) . .	174
Creating recovery discs	174
Backing up your information	175
System Restore	175
System Recovery	176
System Recovery when Windows is responding	176
System Recovery when Windows is not responding	177
System Recovery using recovery media (select models only)	177

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