Contents

 

Poor print quality and unexpected printouts

117

Common poor quality printout problems

118

Meaningless characters print

118

Ink is smearing

119

Ink is not filling the text or graphics completely

119

Output is faded or dull colored

120

Colors are printing as black and white

120

Wrong colors are printing

120

Printout shows bleeding colors

121

Colors do not line up properly

121

Lines or dots are missing from text or graphics

121

Solve paper-feed problems

121

Solve copy problems

123

No copy came out

123

Copies are blank

123

Documents are missing or faded

124

Size is reduced

124

Copy quality is poor

124

Copy defects are apparent

124

The device prints half a page, then ejects the paper

125

Error messages appear

125

Paper mismatch

125

Solve scan problems

126

Scanner did nothing

126

Scan takes too long

126

Part of the document did not scan or text is missing

127

Text cannot be edited

127

Error messages appear

128

Scanned image quality is poor

128

Scan defects are apparent

129

Solve fax problems

129

The fax test failed

130

Troubleshoot installation issues

142

Hardware installation suggestions

142

Software installation suggestions

143

Clear jams

144

Clear paper jams

144

Avoid paper jams

146

A HP supplies and accessories

 

Order printing supplies online

147

Supplies

147

HP media

147

B Support and warranty

 

Hewlett-Packard limited warranty statement

149

Obtain electronic support

150

5

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HP J4500, J4580 manual HP supplies and accessories, Support and warranty

J4500, J4580 specifications

The HP J4580 and J4500 series printers are versatile all-in-one devices that cater to both home and small office environments. Designed to deliver high-quality printing, scanning, copying, and faxing capabilities, these models combine functionality with ease of use.

The HP J4580 model stands out with its compact design, making it an ideal choice for users with limited space. One of its main features is the ability to print in color and black-and-white at speeds up to 28 pages per minute (ppm). Additionally, the J4580 boasts a maximum print resolution of 4800 x 1200 optimized dpi, ensuring that both text and images look sharp and vibrant.

The J4500 model, while similar in design, introduces enhanced features suitable for slightly larger workloads. It offers a slightly higher performance, handling printing tasks with even greater efficiency. The J4500 can also print at impressive speeds, providing users with fast output without sacrificing quality.

Both models come equipped with advanced scanner technology, featuring a flatbed scanner that allows for high-resolution scanning to digital formats. The J4580 and J4500 are capable of scanning documents up to 1200 dpi, making it easy to capture intricate details from photos and pages. Moreover, users can copy documents quickly with a one-touch button that simplifies the copying process.

One of the standout characteristics is the built-in fax functionality. The fax modem included in both models can transmit documents at speeds of up to 33.6 kbps, ensuring that important information is sent swiftly. Additionally, they feature a 50-sheet automatic document feeder (ADF) for quicker faxing and scanning of multi-page documents.

Connectivity options are also essential for modern office needs, and both the J4580 and J4500 support USB and Ethernet connections, allowing users to print and share documents seamlessly over a network. Furthermore, wireless connectivity options enable quick access from mobile devices.

Overall, the HP J4580 and J4500 series printers provide comprehensive solutions for daily printing, scanning, copying, and faxing tasks. With their combination of speed, quality, and multifunction capabilities, these all-in-one printers are reliable assets for enhancing productivity in any workspace.