Where Can I Find Information?

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Help and Support Center and HP Instant Support are available for select models only.

Getting Help

This guide can help you get started setting up your Media Center PC and using the Media Center program. Other sources of help are:

Setup poster, in the computer box, shows how to connect your computer. For additional information and setup alternatives, refer to “Setting Up My PC” on page 9.

Help and Support Center is onscreen Help. Press Help (the ? button) on the keyboard, or click Start on the taskbar, and then click Help and Support. In Help and Support, click My

HP Pavilion PC to read Help topics and run tests. Click HP Instant Support (select models only) to get troubleshooting help by using the Internet. To run a test or submit a problem to HP Instant Support, click Request Help and follow the onscreen instructions.

Warranty & Support Guide lists the terms of your PC warranty coverage, license information, regulatory information, safety information, and support contact numbers and addresses. You can get help over the telephone from HP.

Regulatory and Safety information, including operating specifications for the PC, is in the Warranty & Support Guide.

Upgrading and Servicing information, including information about accessing internal parts of the computer chassis, is in “Upgrading and Servicing” on page 181.

Creating DVDs and CDs guide in the computer box is an instructional guide about how to record audio and video CDs and DVDs.

Program Help for many software programs is available within the program. Open the program and click the Help button or select Help from the menu.

■Media Center Help for using and troubleshooting the Media Center program.

■Windows Media Player Help for using the Windows Media Player program.

Online Information and technical support for your PC is available at the HP Web site. Press the HP button on your keyboard, or type http://www.hp.com into your Web browser address box, and then press Enter on the keyboard. Select your country/region from the drop-down list, and then press the arrow button next to the list.

Microsoft Windows XP Media Center program lets you use a remote control to watch or record TV programs, view video, play music and movies, and view slide shows with music. Microsoft and HP provide printed books in the computer box about the program. The Media Center program also includes Help topics about using the program. You can also go to the Microsoft Web site and search for Media Center to find the latest updates and information for your Media Center PC.

Troubleshooting help and information can help you solve a problem with your PC. For help with general and miscellaneous problems, refer to “Troubleshooting” on page 209.

Problems with software programs may be caused by corruption or damage to an individual program (application or software driver) or to part of the system operating software. You can reinstall the software; refer to “Using Application Recovery and System Recovery” on page 199.

Record Support information for your PC here. (To open the HP Pavilion Support Information window, press the Ctrl key, the Alt key, and the

S key at the same time.)

Product name: HP Media Center PC

Model number:

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Serial number:

 

 

 

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Service ID:

 

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Date of purchase:

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4 HP Media Center PC User’s Guide