n
Using the On button to reset the PC is not recommended and should be used only as a last resort.
Problem | Solution |
|
|
The computer | ■ When the computer is in standby mode (the On button power |
(or part of it) doesn’t | indicator light is flashing), moving the mouse does not wake it. |
seem to be working. | Instead, press the Standby button on the keyboard or the Standby |
| button on the remote control. |
| Try restarting the computer as follows: |
| a Click Start on the taskbar. |
| b Click Turn Off Computer. |
| c Click Restart. |
| ■ If the computer shows no response to mouse or keyboard actions, |
| reset the computer: |
| a Press and hold the On button until the computer turns off. |
| b Wait a few seconds, and turn the computer back on. |
| ■ A software program, software driver, or the operating system |
| software may be corrupted, erased, or damaged. You can use |
| application recovery or system recovery to reinstall the software. |
| Refer to “Using Application Recovery and System Recovery” on |
| page 199. |
| ■ It’s possible that a voltage spike, power outage, or brownout has |
| occurred. Symptoms of voltage spikes include a flickering video |
| display, unexpected computer startups, and the computer not |
| responding to your commands. A voltage spike can occasionally |
| corrupt or destroy files, so it is a good idea to consistently make |
| backup copies of your data files. Prevent voltage spikes by |
| installing a surge suppressor made for use with computers between |
| the power outlet and the computer power cord. |
210 hp media center pc user’s guide