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If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help files or the Help and Support files in the Start menu.

Problem

Solution

 

 

My DVD

You can put data files on a DVD to store them or transfer them to another

won’t play.

PC. However, data files on a DVD do not play in a DVD player. Rerecord

 

your files to a file format that can be read by some DVD players.

 

 

Codec errors are

Codec is an abbreviation for compressor-decompressor. A codec is

occurring when I

software or hardware used to compress and decompress digital media.

play certain files.

If you get a codec error when playing an audio file, open the file in

 

 

Windows Media Player. If you have configured Windows Media Player

 

to automatically download codecs and the correct codec is available,

 

then your file should play. You must be connected to the Internet to

 

download the codec file.

 

 

My music files

Make sure you use Windows Media Player to add your music files to the

don’t appear in the

Media Library.

Media Library.

Check that the Windows Media Player setting for Access rights of other

 

 

applications is set to No access. It must be set to Read only or Full

 

access for your music files to appear. Refer to Windows Media Player

 

help for more information.

218 hp media center pc user’s guide