n

To contact HP for help with recovery, refer to the Warranty and Support Guide, included in the computer box, for Support telephone numbers, addresses, and Web site information.

PC Problem/Status Table

For the specific PC problem, try the method listed as #1, then #2, and then #3.

 

 

 

 

 

 

 

 

 

System

 

Microsoft

Application

System

Recovery

 

Recovery

from the

Problem/Status

System

Recovery

from the hard

recovery CDs/

Restore

Program

disk partition

DVDs

 

 

 

 

 

You installed a new

1

 

 

 

application or device driver

 

 

 

 

An application does

1

2

3

 

not work

 

 

 

 

A device driver does

 

1

2

 

not work

 

 

 

 

PC stops responding or

1

 

2

3

does not work

 

 

 

 

You replaced the hard disk

 

 

 

1

drive or removed the

 

 

 

 

partition

 

 

 

 

 

 

 

 

 

200 hp media center pc user’s guide