Service and support | HP P2010 guide

B Service and support

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HP P2010 manual Service and support

Contents

HP LaserJet P2010 Series Page HP LaserJet P2010 Series Page Table of contents Problem solving Managing and maintenancePrint tasks Appendix B Service and support Appendix a Accessory/Consumable addendum Appendix D Regulatory information Appendix C Printer specifications121 Product basics Standard features Product featuresNetwork model features Following figures identify the components of the product Identify product parts Enww Paper out light Indicates the printer is out of paper Control panelReady light Indicates the printer is ready to print Go button and light Control panel Connectivity USB and parallel connections Printer connectionsNetwork connections 10/100Base-TX Networking options Connect the printer to the network Enww Software for Windows Supported operating systems Configure the Windows printer driver Install Windows softwareWindows printer drivers Windows driver types Embedded Web server network model only Software for Macintosh Configure the Macintosh printer driver Install the Macintosh printer driverMacintosh printer drivers Macintosh printer drivers PostScript Printer Description files PPDs Print Media Understand paper and print media use Supported paper and print media sizes Size Dimensions Tray Optional tray Custom paper sizes Media type Special paper or print media guidelines Tray Load mediaTray 2 and optional tray Manual feed Straight-through output path Enww Print tasks 1Tray 1 media information Media type and tray loading Media type and tray loading Enww Print-quality settings Manual two-sided printing Manual two-sided printing using the top output binMicrosoft Windows Mac OS Microsoft Windows Mac OS Enww Enww Print booklets Print watermarks Cancel a print job Managing and maintenance Printer information pages ConfigurationDemo Supplies Status Open the embedded Web server Information tab Settings tabNetworking tab Links Replace the print cartridge Enww Redistribute toner Clean the print-cartridge area Clean the printer Clean the printer media path Enww Clean the pickup roller tray Enww Enww Enww Clean the pickup roller tray 2 Enww Enww Enww Enww Enww Enww EconoMode Problem solving Is the printer set up correctly? Finding the solutionIs the Ready light on? Is the print quality acceptable? Can you print a demo page?Is the printer communicating with the computer? Does the printed page look like you expected? Contact HP support Light status State of the printer Action Status-light patterns Light status State of the printer Manual Feed or Continuable Error Accessory Error Toner Low Enww 3Accessory error indicators 4Problems with Mac OS Common Macintosh problems Software troubleshooting Cause Solution Ensure that you do not have too many USB devices drawing Problem Cause Solution Media problem solving Problem Cause Garbled, incorrect, or incomplete text Printed page is different than what appeared on screenMissing graphics or text, or blank pages Graphics quality Format is different than on another HP LaserJet printer Problem Solution Printer software problems Light print or faded Improve print qualityToner specks Dropouts Gray background Vertical linesToner smear Loose toner Misformed characters Vertical repetitive defectsSkew Curl or wave Toner scatter outline Wrinkles or creases Print-cartridge area Clear jams Clear jams Input trays Enww Enww Output bin Straight-through output path Enww Click the Entire Contents link Network-setup problem-solving Accessory/Consumable addendum Order through service or support providers Order parts, accessories, and suppliesOrder directly from HP Order directly through the embedded Web server Description or use Order number Supplies and accessories table Item and description Order number 10/100 networking print servers HP policy on non-HP print cartridges HP print cartridgesStoring print cartridges Print cartridge life expectancy Enww Service and support Hewlett-Packard limited warranty statement Limited warranty for print cartridges and image drums HP Software License Terms Hewlett-Packard software license agreement HP Customer Care Online troubleshooting tools HP service agreements HP Care Pack Services and Service Agreements Availability of support and service Guidelines for repacking the printer Printer specifications Physical specifications Table C-1HP LaserJet P2010 Series printers Electrical specifications Acoustic emissions Environmental specifications Regulatory information FCC compliance Environmental product stewardship program Paper Return and recycling instructionsMaterial restrictions Material Safety Data Sheet Msds For more information Declaration of Conformity Declaration of Conformity statements Regulatory statements Laser safety statementCanadian DOC regulations Korean EMI statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for Finland Index Symbols/Numerics Enww Recycling Warranty Page CB450-90906* *CB450-90906