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HP P2010 manual Problem Cause

Models: P2010

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Problem

Cause

Solution

of the automatic two-sided printing media-size selector.

78 Chapter 9 Problem solving

ENWW

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HP P2010 manual Problem Cause

Contents

HP LaserJet P2010 Series Page HP LaserJet P2010 Series Page Table of contents Print tasks Managing and maintenanceProblem solving Appendix a Accessory/Consumable addendum Appendix B Service and support121 Appendix C Printer specificationsAppendix D Regulatory information Product basics Network model features Product featuresStandard features Identify product parts Following figures identify the components of the productEnww Ready light Indicates the printer is ready to print Control panelPaper out light Indicates the printer is out of paper Go button and lightControl panel Connectivity Network connections Printer connectionsUSB and parallel connections Connect the printer to the network 10/100Base-TX Networking optionsEnww Software for Windows Supported operating systems Windows printer drivers Install Windows softwareConfigure the Windows printer driver Windows driver typesEmbedded Web server network model only Software for Macintosh Macintosh printer drivers Install the Macintosh printer driverConfigure the Macintosh printer driver Macintosh printer drivers PostScript Printer Description files PPDs Print Media Understand paper and print media use Size Dimensions Tray Optional tray Supported paper and print media sizesCustom paper sizes Special paper or print media guidelines Media typeTray 2 and optional tray Load mediaTray Straight-through output path Manual feedEnww Print tasks Media type and tray loading 1Tray 1 media informationMedia type and tray loading Enww Print-quality settings Microsoft Windows Manual two-sided printing using the top output binManual two-sided printing Mac OS Microsoft Windows Mac OS Enww Enww Print booklets Print watermarks Cancel a print job Managing and maintenance Demo ConfigurationPrinter information pages Supplies StatusOpen the embedded Web server Networking tab Settings tabInformation tab LinksReplace the print cartridge Enww Redistribute toner Clean the printer Clean the print-cartridge areaClean the printer media path Enww Clean the pickup roller tray Enww Enww Enww Clean the pickup roller tray 2 Enww Enww Enww Enww Enww Enww EconoMode Problem solving Is the Ready light on? Finding the solutionIs the printer set up correctly? Is the printer communicating with the computer? Can you print a demo page?Is the print quality acceptable? Does the printed page look like you expected?Contact HP support Status-light patterns Light status State of the printer ActionLight status State of the printer Manual Feed or Continuable Error Accessory Error Toner Low Enww 3Accessory error indicators Common Macintosh problems 4Problems with Mac OSCause Solution Software troubleshootingEnsure that you do not have too many USB devices drawing Media problem solving Problem Cause SolutionProblem Cause Missing graphics or text, or blank pages Printed page is different than what appeared on screenGarbled, incorrect, or incomplete text Format is different than on another HP LaserJet printer Graphics qualityPrinter software problems Problem SolutionToner specks Improve print qualityLight print or faded DropoutsToner smear Vertical linesGray background Loose tonerSkew Vertical repetitive defectsMisformed characters Curl or waveWrinkles or creases Toner scatter outlineClear jams Print-cartridge areaClear jams Input trays Enww Enww Output bin Straight-through output path Enww Network-setup problem-solving Click the Entire Contents linkAccessory/Consumable addendum Order directly from HP Order parts, accessories, and suppliesOrder through service or support providers Order directly through the embedded Web serverSupplies and accessories table Description or use Order number10/100 networking print servers Item and description Order numberStoring print cartridges HP print cartridgesHP policy on non-HP print cartridges Print cartridge life expectancyEnww Service and support Hewlett-Packard limited warranty statement Limited warranty for print cartridges and image drums Hewlett-Packard software license agreement HP Software License TermsOnline troubleshooting tools HP Customer CareHP service agreements Availability of support and service HP Care Pack Services and Service AgreementsGuidelines for repacking the printer Printer specifications Physical specifications Electrical specifications Table C-1HP LaserJet P2010 Series printersEnvironmental specifications Acoustic emissionsRegulatory information FCC compliance Environmental product stewardship program Material restrictions Return and recycling instructionsPaper Material Safety Data Sheet Msds For more information Declaration of Conformity statements Declaration of ConformityCanadian DOC regulations Laser safety statementRegulatory statements Korean EMI statementLaser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatSymbols/Numerics IndexEnww Recycling Warranty Page CB450-90906* *CB450-90906