Vertical repetitive defects
● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new
HP print cartridge.
● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.
● In your printer driver, make sure the appropriate media type is selected.
Misformed characters
● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media.
● If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an
Page skew
● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack.
● The input bin might be too full.
● Check the media type and quality.
Curl or wave
● Check the media type and quality. Both high temperature and high humidity cause media to curl.
● The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
● Open the
● The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a
84 Chapter 9 Problem solving | ENWW |
