Table C-1 Solving General Problems (continued)
Poor performance.
Cause | Solution |
| |
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| ||
Virus resident on the hard drive. | Run virus protection program. | ||
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| ||
Too many applications running. | Windows 7: | ||
| 1. | Close unnecessary applications to free up memory. | |
| 2. | Add more memory. | |
| 3. | Some applications run in the background and can be | |
|
| closed by | |
|
| the task tray. To prevent these applications from | |
|
| launching at startup: | |
|
| In Windows 7: | |
|
| a. | Go to Start > All Programs > Accessories > Run |
|
| b. | Type msconfig, and then press Enter. |
|
| c. | On the Startup tab of the System Configuration |
|
|
| Utility, clear applications that you do not want to |
|
|
| launch automatically, and the click OK. |
|
| In Windows 8: | |
|
| a. | On the Start screen, |
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|
| All apps icon. |
|
| b. Under Windows System, click Run. | |
|
| c. | Type msconfig, and then press Enter. |
|
| d. | On the Startup tab of the System Configuration |
|
|
| Utility, clear applications that you do not want to |
|
|
| launch automatically, and the click OK. |
|
|
| |
Some software applications, especially games, are stressful | 1. | Lower the display resolution for the current application | |
on the graphics subsystem. |
| or consult the documentation that came with the | |
|
| application for suggestions on how to improve | |
|
| performance by adjusting parameters in the application. | |
| 2. | Add more memory. | |
| 3. | Upgrade the graphics solution. | |
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| ||
Cause unknown. | Restart the computer. | ||
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