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Pro 4300
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Illustrated parts catalog, Spare parts, Computer major components
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Pro 4300
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Specs
Install
Error codes
Sata Defaults
Maintenance
Configuration
Solving General Problems
Resetting the Password Jumper
HP PC Hardware Diagnostics
Computer Access Panel
Page 40
Image 40
6 Illustrated parts catalog
This chapter provides parts information for the chassis.
Spare parts
Computer major components
32 Chapter 6 Illustrated parts catalog
Page 39
Page 41
Page 40
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Page 39
Page 41
Contents
Maintenance and Service Guide
HP Compaq Pro 4300 Small Form Factor Business PC
About This Book
Table of contents
Smart ATA Drives
101
107
163
Product Features
Standard Configuration Features
Front Panel Components
1Front Panel Components
Rear Panel Components
2Rear Panel Components
4Serial Number and Product ID Location Product Features
Serial Number Location
Activating and customizing the software in Windows
Activating and Customizing the Software
Activating the Windows operating system
Installing or upgrading device drivers
Downloading Windows 7 updates
Customizing the monitor display
Downloading Windows 8 updates
Click Settings Change PC Settings
Computer Setup F10 Utility
Computer Setup F10 Utilities
Using Computer Setup F10 Utilities
1Computer Setup F10 Utility
Computer Setup-File
2Computer Setup-File
Computer Setup-Storage
3Computer Setup-Storage
Sata Defaults
OptionDescription
Removable Media Boot
Storage Options ESATA Port
Sata Emulation
Max eSATA Speed
Shortcut to Temporarily Override Boot Order
Boot Order
DPS Self-Test
Computer Setup-Security
4Computer Setup-Security
Network Boot
Master Boot Record
Slot Security
System IDs
System Security
Configuration
Secure Boot
DriveLock Security
Computer Setup-Power
5Computer Setup-Power
6Computer Setup-Advanced for advanced users
Computer Setup-Advanced
Option Heading Power-On Options
Bios Power-On
Onboard Devices
Bus Options
Device Options
VGA Configuration
Recovering the Configuration Settings
AMT Configuration
Serial ATA Sata Drive Guidelines and Features
Serial ATA Hard Drive Characteristics
Sata Hard Drives
Sata Hard Drive Cables
Smart ATA Drives
Chassis Designations
Small Form Factor SFF
Electrostatic Discharge Information
Generating Static
Preventing Electrostatic Damage to Equipment
Relative Humidity Event 55% 40% 10%
Personal Grounding Methods and Equipment
Grounding the Work Area
Recommended Materials and Equipment
Static Shielding Protection Levels
Operating Guidelines
General Cleaning Safety Precautions
Cleaning the Computer Case
Cleaning the Keyboard
Routine Care
Service Considerations
Cleaning the Monitor
Cleaning the Mouse
Power Supply Fan
Cables and Connectors
Tools and Software Requirements
Screws
Hard Drives
Lithium Coin Cell Battery
Spare parts
Illustrated parts catalog
Computer major components
Description Spare part number Access panel
Power supply
Heat sink includes replacement thermal material
Front I/O and power switch assembly
Description Spare part number
Optical drives
Expansion cards
Keyboard
Mouse
Sequential part number listing
Spare parts
Illustrated parts catalog
Spare parts
Illustrated parts catalog
Spare parts
Illustrated parts catalog
Spare parts
Illustrated parts catalog
Spare parts
Illustrated parts catalog
Spare parts
Preparation for Disassembly
1Serial Number and Product ID Location
Page
Computer Access Panel
Description Spare part number Access panel 636924-001
Front Bezel
Description Spare part number Front bezel 695080-001
Bezel Blanks
System Board Connections
System Board Connector System Board Label Color Component
1System Board Connections
DIMMs
Installing Additional Memory
DDR3-SDRAM DIMMs
Installing DIMMs
Populating Dimm Sockets
Page
Graphics cards for models with Windows
Removing or Installing an Expansion Card
Other boards
Remove the access panel Computer Access Panel on
Page
Page
Page
Page
Page
Cable Management
Description Spare part number Optical drives
Drives
Drive cables
Drive Positions
Installing and Removing Drives
2Drive Positions
3Extra Mounting Screws
Mounting Screw Device
Removing an Internal 5.25-inch Drive
Rotate the drive cage back down to its normal position
Installing an Optical Drive into the 5.25-inch Drive Bay
24Connecting the Power and Data Cables Drives
Removing an Internal 3.5-inch Drive
Page
Installing a Drive into the 3.5-inch Internal Drive Bay
33Rotating the Drive Cage Down Drives
Page
36Raising the Power Supply Drives
Page
Page
Baffle
Description Spare part number Baffle 636921-001
Front Fan Assembly
Description Spare part number Front fan assembly 636922-001
Front I/O, Power Switch Assembly
Remove the chassis fan Front Fan Assembly on
Speaker
Description Spare part number Speaker 636925-001
Heat sink
Description Spare part number Heat sink 636919-001
47Removing the heat sink screws Heat sink
Page
Processor
Page
Power Supply
Pwrcmd
4Power supply cable system board connector
Power supply connector label System board connector
System Board
Page
Battery
Type 1 Battery Holder
Type 2 Battery Holder
Type 3 Battery Holder
Using the Small Form Factor Computer in a Tower Orientation
Installing a Security Lock
HP/Kensington MicroSaver Security Cable Lock
Padlock
Front Bezel Security
Page
Japanese Power Cord Requirements
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Country Accrediting Agency
Post Error Messages
Post Numeric Codes and Text Messages
Table B-1Numeric Codes and Text Messages
Control panel message Description Recommended action
Test under Storage DPS Self-test
Table B-2Diagnostic Front Panel LEDs and Audible Codes
Activity Blinks Possible Cause
Activity Blinks Possible Cause Recommended Action
Troubleshooting Without Diagnostics
Safety and Comfort Before You Call for Technical Support
Helpful Hints
Refer to Helpful Hints on page 108 in this guide
Page
Solving General Problems
Table C-1Solving General Problems
Computer date and time display is incorrect Cause Solution
Computer will not respond to keyboard or mouse Cause
There is no sound or sound volume is too low Cause Solution
Cannot remove computer cover or access panel Cause
Poor performance Cause Solution
Advanced Device Options
All apps icon
Under Windows System, click Run
Cause Solution
Table C-2Solving Power Problems
Solving Power Problems
Power supply shuts down intermittently Cause Solution
Some models, is set to the appropriate voltage. Proper
Solving Hard Drive Problems
Table C-3Solving Hard Drive Problems
Nonsystem disk/NTLDR missing message Cause Solution
Computer will not boot from hard drive Cause Solution
Storage Boot Order
Device Configuration
Computer seems to be locked up Cause Solution
Table C-4Solving Media Card Reader Problems
Solving Media Card Reader Problems
Can not write to the media card Cause
Computer’s software is used to safely eject the card
Solving Display Problems
Table C-5Solving Display Problems
Blank screen no video Cause Solution
Adjust screen resolution
Dim characters Cause Solution
No Connection, Check Signal Cable displays on screen Cause
Image is not centered Cause Solution
Select ImageControl/ Horizontal Position or Vertical
Out of Range displays on screen Cause
Certain typed symbols do not appear correct Cause
Solving Audio Problems
Table C-6Solving Audio Problems
There is no sound or sound volume is too low Cause
Sound from headphones is not clear or muffled Cause
Line-in jack is not functioning properly Cause
Solving Printer Problems
Table C-7Solving Printer Problems
Printer will not print Cause Solution
Printer will not turn on Cause Solution
Printer prints garbled information Cause Solution
Solving Keyboard and Mouse Problems
Table C-8Solving Keyboard Problems
Table C-9Solving Mouse Problems
Enter
Solving Hardware Installation Problems
Table C-10Solving Hardware Installation Problems
Control Panel , and then select Device Manager
Security USB Security
Computer will not start Cause Solution
Solving Network Problems
Table C-11Solving Network Problems
Network status link light never flashes Cause Solution
Manager
Diagnostics reports a failure Cause
Solving Memory Problems
Table C-12Solving Memory Problems
Out of memory error Cause Solution
Memory count during Post is wrong Cause Solution
Insufficient memory error during operation Cause Solution
Solving Processor Problems
Solving CD-ROM and DVD Problems
Table C-13Solving Processor Problems
Table C-14Solving CD-ROM and DVD Problems
Security Network Boot
Movie will not play in the DVD drive Cause Solution
Solving USB Flash Drive Problems
Cannot eject compact disc tray-load unit Cause
USB flash drive not found identified Cause Solution
Table C-15Solving USB Flash Drive Problems
System will not boot from USB flash drive Cause Solution
Solving Front Panel Component Problems
Solving Internet Access Problems
Ports are set to Enabled in Security USB Security
Unable to connect to the Internet Cause Solution
Select Start Control Panel
Click Internet Options
Solving Software Problems
Appendix C Troubleshooting Without Diagnostics
Contacting Customer Support
HP PC Hardware Diagnostics
Why run HP PC Hardware Diagnostics
How to access and run HP PC Hardware Diagnostics
Downloading HP PC Hardware Diagnostics to a USB device
Backup and Recovery
Restoring and recovering in Windows
System Restore
System Recovery
System Recovery when Windows is responding
System Recovery when Windows is not responding
Creating recovery media
Using recovery media
Backup and recovery in Windows
Backing up your information
Performing a system recovery
Using the Windows recovery tools
Using f11 recovery tools
Password Security and Resetting
Cmos
Resetting the Password Jumper
Clearing and Resetting the Cmos
Figure F-1 Cmos button
Page
Drive Protection System DPS
Accessing DPS Through Computer Setup
Select Storage DPS Self-Test
Specifications
Table H-1Specifications
Appendix H Specifications
Index
Cmos
DVI-D
Sata
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