Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1.If possible, back up all personal files.
2.If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then select Computer.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 8 operating system media, and the Driver Recovery media (both purchased separately). For additional information, see Using Windows 8 operating system media (purchased separately) on page 158.
3.If the HP Recovery partition is listed, restart the computer, and then press esc while the company logo is displayed. The computer Startup Menu displays.
4.Press f11 to select the System Recovery option.
5.Follow the
Using Windows 8 operating system media (purchased separately)
To order Windows 8 operating system media, go to http://www.hp.com/support, select your country or region, and follow the
CAUTION: Using Windows 8 operating system media completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using Windows 8 operating system media:
NOTE: This process takes several minutes.
1.If possible, back up all personal files.
2.Restart the computer, and then follow the instructions provided with the Windows 8 operating system media to install the operating system.
3.When prompted, press any keyboard key.
4.Follow the
After the repair is completed:
1.Remove the Windows 8 operating system media, and then insert the Driver Recovery media.
2.Install the Hardware Enabling Drivers first, and then install Recommended Applications.
158 Appendix E Backup and Recovery
