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Table C-6 Solving Audio Problems (continued)
There is no sound or sound volume is too low.
Cause | Solution |
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|
Some applications can select which audio output device is | Make sure the application has selected the correct audio |
used. | device. |
|
|
The operating system controls may be set to use a different | Set the operating system to use the correct audio device. |
audio device as the default output device than what is |
|
expected. |
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Solving Printer Problems
If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.
Table C-7 Solving Printer Problems
Printer will not print.
Cause | Solution |
|
|
Printer is not turned on and online. | Turn the printer on and make sure it is online. |
|
|
The correct printer drivers for the application are not | 1. Install the correct printer driver for the application. |
installed. | 2. Try printing using the |
| |
| DIR C:\ > [printer port] |
| where [printer port] is the address of the printer being |
| used. If the printer works, reload the printer driver. |
| To run |
| cmd in the Open box, and then click OK. |
|
|
If you are on a network, you may not have made the | Make the proper network connections to the printer. |
connection to the printer. |
|
|
|
Printer may have failed. | Run printer |
|
|
Printer will not turn on. |
|
|
|
Cause | Solution |
The cables may not be connected properly.
Reconnect all cables and check the power cord and electrical outlet.
Printer prints garbled information.
Cause | Solution |
|
|
The correct printer driver for the application is not installed. | Install the correct printer driver for the application. |
|
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