Appendix a | HP Pro x2 612 G1 (Windows 8.1) manual

Appendix A	Traveling with the computer	91
Appendix B	Troubleshooting	93
Troubleshooting resources		93
Resolving issues		93
	The computer is unable to start up	93
	The computer screen is blank	93
	Software is functioning abnormally	94
	The computer is on but not responding	94
	The computer is unusually warm	94
	An external device is not working	94
	The wireless network connection is not working	95
	A disc does not play	95
	A movie is not visible on an external display	95
	The process of burning a disc does not begin, or it stops before completion	96
Appendix C	Electrostatic discharge	97
Index		99

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HP Pro x2 612 G1 (Windows 8.1) manual Appendix a

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Connecting to a local area network LAN VGA Drives Contacting support Labels Appendix a Welcome Finding information Resources For information about Resources Welcome Getting to know your computer Tablet edge components Getting to know your computer Amber The computer is connected to external power Display Component Description Power keyboard Top TouchPad Lights Keys Fn key Right side Left side Releasing the tablet from the power keyboard Rear Adjusting your tablets screen brightness Changing your tablets settingsAdjusting your tablets autorotate lock Changing your tablets view Using the wireless controls Connecting to a networkConnecting to a wireless network Using the wireless button Using operating system controls Using a WlanUsing an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Using HP Mobile Broadband select models only Connecting to a Wlan Using GPS select models only Inserting and removing a SIM Using Bluetooth wireless devices Connecting to a wired networkConnecting to a local area network LAN Page Connecting to a network Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Turning the TouchPad off and on Tapping Scrolling Finger pinch zoom Finger click Rotating select models only Flicking select models only Edge swipes select models only Left-edge swipe Using touch screen gestures Setting touch screen preferences One-finger slide Tapping Pinching/stretching Rotating select models only Edge swipes Right-edge swipe Left-edge swipe Holding the pen Using the digitizer pen select models onlyIdentifying the pen components Top-edge swipe and bottom-edge swipe Using the keyboard Using the on-screen keyboardStoring the pen Using Windows shortcut keys Identifying the hot keys Description Using keypads Using the embedded numeric keypad Using an optional external numeric keypad Turning the embedded numeric keypad on and off Multimedia Connecting speakersAdjusting the volume Audio Webcams Connecting headphones and microphonesChecking audio functions on the computer Video VGA DisplayPort Connecting wired displays using MultiStream Transport Multimedia Power management Shutting down the computer Using the power meter and power settings Setting power optionsUsing power-saving states Initiating and exiting Sleep Setting password protection on wakeup Using battery powerFactory-sealed battery Displaying the remaining battery charge Finding additional battery informationUsing Battery Check Maximizing battery discharge time Using external AC power Conserving battery power Testing an AC adapter External cards and devices Using memory card readersInserting a memory card Using smart cards Removing a memory card Inserting a smart card Using a USB deviceRemoving a smart card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives External cards and devices Handling drives Using Disk DefragmenterDrives Improving hard drive performance Using Disk Cleanup Security Using passwordsProtecting the computer Setting passwords in Windows Password Function Setting passwords in Computer Setup Managing a Bios administrator password Managing a Computer Setup DriveLock password Entering a Bios administrator password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock password Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving DriveLock protection Using firewall software Using antivirus softwareRemoving Automatic DriveLock protection Using the fingerprint reader select models only Installing critical security updatesUsing HP Client Security Locating the fingerprint reader Security Cleaning procedures MaintenanceCleaning your computer Cleaning the display All-in-Ones or Notebooks Updating programs and drivers Using SoftPaq Download Manager Cleaning the TouchPad, keyboard, or mouse Using the Windows recovery tools Backup and recoveryPerforming a system recovery Backing up your information Using f11 recovery tools Using Windows operating system media purchased separately Using Windows Refresh or Windows Reset Using HP Software Setup Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Select Main Restore Defaults Determining the Bios version Updating the BiosDownloading a Bios update Choosing MultiBoot preferences Using MultiBootAbout the boot device order Synchronizing the tablet and keyboard Setting a new boot order in Computer Setup Dynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express prompt Using HP PC Hardware Diagnostics UefiEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Diagnostic section, click HP Uefi Support EnvironmentPage Support Contacting support Labels Input power SpecificationsOperating environment Specifications Traveling with the computer Appendix a Traveling with the computer Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start up Computer is unusually warm Software is functioning abnormallyComputer is on but not responding An external device is not working Disc does not play Wireless network connection is not workingMovie is not visible on an external display Page Electrostatic discharge Appendix C Electrostatic discharge Symbols/Numerics Index Maintenance SIM