HP Pro x2 612 G1 (Windows 8.1) manual

a.Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 85.

b.Hard drive

c.BIOS

3.When the diagnostic tool opens, use the keyboard arrow keys or the touch screen to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc or tap anywhere on the touch screen.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version

1.Go to http://hp.com/go/techcenter/pcdiags.

2.Click the UEFI Download link, and then select Run.

Option 2: Support and Drivers pages—Provides downloads for a specific product for earlier and later versions

1.	Go to http://www.hp.com.
2.	Point to Support, located at the top of the page, and then click Download Drivers.
3.	In the text box, enter the product name, and then click Go.
	– or –
	Click Find Now to let HP automatically detect your product.
4.	Select your computer model, and then select your operating system.
5.	In the Diagnostic section, click HP UEFI Support Environment.
	– or –
	Click Download, and then select Run.

Using HP PC Hardware Diagnostics (UEFI) 85

Image 95

HP Pro x2 612 G1 (Windows 8.1) manual Downloading HP PC Hardware Diagnostics Uefi to a USB device

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Connecting to a local area network LAN VGA Drives Contacting support Labels Appendix a Welcome Resources For information about Finding information Resources Welcome Tablet edge components Getting to know your computer Getting to know your computer Amber The computer is connected to external power Component Description Display Top Power keyboard TouchPad Lights Fn key Keys Right side Left side Rear Releasing the tablet from the power keyboard Changing your tablets view Changing your tablets settingsAdjusting your tablets autorotate lock Adjusting your tablets screen brightness Using the wireless button Connecting to a networkConnecting to a wireless network Using the wireless controls Using an Internet service provider Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models only Inserting and removing a SIM Using GPS select models only Connecting to a local area network LAN Connecting to a wired networkUsing Bluetooth wireless devices Page Connecting to a network Using the TouchPad and gestures Using pointing devicesSetting pointing device preferences Tapping Turning the TouchPad off and on Finger pinch zoom Scrolling Rotating select models only Finger click Edge swipes select models only Flicking select models only Left-edge swipe Setting touch screen preferences Using touch screen gestures One-finger slide Pinching/stretching Tapping Rotating select models only Right-edge swipe Edge swipes Left-edge swipe Top-edge swipe and bottom-edge swipe Using the digitizer pen select models onlyIdentifying the pen components Holding the pen Storing the pen Using the on-screen keyboardUsing the keyboard Identifying the hot keys Using Windows shortcut keys Description Using the embedded numeric keypad Using keypads Turning the embedded numeric keypad on and off Using an optional external numeric keypad Audio Connecting speakersAdjusting the volume Multimedia Checking audio functions on the computer Connecting headphones and microphonesWebcams VGA Video DisplayPort Connecting wired displays using MultiStream Transport Multimedia Shutting down the computer Power management Initiating and exiting Sleep Setting power optionsUsing power-saving states Using the power meter and power settings Factory-sealed battery Using battery powerSetting password protection on wakeup Maximizing battery discharge time Finding additional battery informationUsing Battery Check Displaying the remaining battery charge Conserving battery power Using external AC power Testing an AC adapter Inserting a memory card Using memory card readersExternal cards and devices Removing a memory card Using smart cards Removing a smart card Using a USB deviceInserting a smart card Removing a USB device Using optional external devicesConnecting a USB device Using optional external drives External cards and devices Improving hard drive performance Using Disk DefragmenterDrives Handling drives Using Disk Cleanup Protecting the computer Using passwordsSecurity Password Function Setting passwords in Windows Managing a Bios administrator password Setting passwords in Computer Setup Entering a Bios administrator password Managing a Computer Setup DriveLock password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock password Removing DriveLock protection Using Computer Setup Automatic DriveLockEntering an Automatic DriveLock password Removing Automatic DriveLock protection Using antivirus softwareUsing firewall software Locating the fingerprint reader Installing critical security updatesUsing HP Client Security Using the fingerprint reader select models only Security Cleaning the display All-in-Ones or Notebooks MaintenanceCleaning your computer Cleaning procedures Cleaning the TouchPad, keyboard, or mouse Updating programs and drivers Using SoftPaq Download Manager Backing up your information Backup and recoveryPerforming a system recovery Using the Windows recovery tools Using f11 recovery tools Using Windows operating system media purchased separately Using HP Software Setup Using Windows Refresh or Windows Reset Navigating and selecting in Computer Setup Using Computer SetupStarting Computer Setup Select Main Restore Defaults Restoring factory settings in Computer Setup Downloading a Bios update Updating the BiosDetermining the Bios version Synchronizing the tablet and keyboard Using MultiBootAbout the boot device order Choosing MultiBoot preferences Dynamically choosing a boot device using the f9 prompt Setting a new boot order in Computer Setup Entering MultiBoot Express preferences Using HP PC Hardware Diagnostics UefiSetting a MultiBoot Express prompt Diagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB devicePage Contacting support Support Labels Operating environment SpecificationsInput power Specifications Traveling with the computer Appendix a Traveling with the computer Computer is unable to start up TroubleshootingTroubleshooting resources Resolving issues An external device is not working Software is functioning abnormallyComputer is on but not responding Computer is unusually warm Movie is not visible on an external display Wireless network connection is not workingDisc does not play Page Electrostatic discharge Appendix C Electrostatic discharge Index Symbols/Numerics Maintenance SIM