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HP Pro x2 612 G1 (Windows 8.1) Using HP Software Setup, 2.Open HP Software Setup, Using Windows Refresh or Windows Reset

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Using Windows Refresh or Windows Reset

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see Windows Help and Support.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1.From the Start screen, type HP Software Setup.

2.Open HP Software Setup.

3.Follow the on-screen directions to reinstall drivers or select software.

78 Chapter 11 Backup and recovery

Contents

Page Page Safety warning notice Page Table of contents Page Page Page Page Page 1Welcome Finding information Page Page 2Getting to know your computer Tablet edge components Page Page Display Power keyboard TouchPad Lights Keys Right side Left side Rear Releasing the tablet from the power keyboard Changing your tablet's settings Adjusting your tablet's autorotate lock Adjusting your tablet's screen brightness 3Connecting to a network Connecting to a wireless network Using the wireless button Using operating system controls Using an Internet service provider Setting up a WLAN Configuring a wireless router Protecting your WLAN Connecting to a WLAN Inserting and removing a SIM Connecting to a wired network Page Page Using pointing devices Turning the TouchPad off and on Tapping Scrolling 2-fingerpinch zoom 2-fingerclick Rotating (select models only) Flicking (select models only) Edge swipes (select models only) Left-edgeswipe Top-edgeswipe IMPORTANT: Using touch screen gestures One-fingerslide Tapping Pinching/stretching Rotating (select models only) Right-edgeswipe Left-edgeswipe Top-edgeswipe and bottom-edgeswipe Using the digitizer pen (select models only) Using the on-screenkeyboard Using the keyboard Using Windows shortcut keys Identifying the hot keys (3) Page Using the embedded numeric keypad Using an optional external numeric keypad 5Multimedia Audio Webcams Video DisplayPort Connecting wired displays using MultiStream Transport Page 6Power management Shutting down the computer Setting power options Initiating and exiting Sleep Enabling and exiting user-initiatedHibernation Using the power meter and power settings Setting password protection on wakeup Factory-sealedbattery Finding additional battery information Using Battery Check Displaying the remaining battery charge Maximizing battery discharge time Managing low battery levels Conserving battery power Testing an AC adapter 7External cards and devices Using memory card readers Using smart cards Using a USB device Using optional external devices Using optional external drives Page 8Drives Handling drives Improving hard drive performance Defragment and optimize your drives Using Disk Cleanup Start Free up disk space by deleting unnecessary files 9Security Protecting the computer Using passwords Setting passwords in Windows Setting passwords in Computer Setup Managing a BIOS administrator password Setting a new BIOS administrator password Security > Setup BIOS Administrator Password Save Entering a BIOS administrator password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock password Removing DriveLock protection Entering an Automatic DriveLock password Removing Automatic DriveLock protection Using antivirus software Using firewall software Installing critical security updates Using HP Client Security Using the fingerprint reader (select models only) Page 10 Maintenance Cleaning your computer Cleaning the display (All-in-Onesor Notebooks) Cleaning the sides or cover Cleaning the TouchPad, keyboard, or mouse Updating programs and drivers Using SoftPaq Download Manager 11 Backup and recovery Backing up your information Performing a system recovery Using f11 recovery tools Using Windows operating system media (purchased separately) Using Windows Refresh or Windows Reset Using HP Software Setup 2.Open HP Software Setup Using Computer Setup Main > Ignore Changes and Exit Restoring factory settings in Computer Setup 3.Select Main > Restore Defaults Determining the BIOS version Downloading a BIOS update Using MultiBoot Setting a new boot order in Computer Setup Dynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express prompt Entering MultiBoot Express preferences Using HP PC Hardware Diagnostics (UEFI) Downloading HP PC Hardware Diagnostics (UEFI) to a USB device Option 1: HP PC Diagnostics homepage—Providesaccess to the latest UEFI version UEFI Download Run Find Now Page 13 Support Contacting support Labels 14Specifications Input power Operating environment Page ATraveling with the computer Page BTroubleshooting Troubleshooting resources Resolving issues Battery Preferences Software is functioning abnormally The computer is on but not responding The computer is unusually warm The wireless network connection is not working Network Connection A disc does not play Play A movie is not visible on an external display The process of burning a disc does not begin, or it stops before completion CElectrostatic discharge Page Index M maintenance