Use the following command to check that the servdir.lck file was deleted (the file should not be present):
ls /usr/lpp/servdir/servdir.lck
If the file is listed, the Electronic Service Agent is still locked out.
Locking and Unlocking the Service Agent
If the system is set up with a service agent, you must lock out the service agent before running diagnostics.
Note: The system does not report problems while the service agent is locked out. When you complete your service action, be sure to unlock the service agent to allow it to report problems.
Use the following procedure to lock out the service agent:
1.Click the Administration folder.
2.Select the Lockout Machines option.
3.In the Detail screen, select the system you want to lock out, then click Lock.
4.To verify that the system is locked out, click the Network folder.
5.Click the Padlock icon to display the lockout status. The system you locked out displays a red X, indicating it is locked out.
Use the following procedure to unlock the service agent:
1.Click the Administration folder.
2.Select the Lockout Machines option.
3.In the Detail screen, select the system you want to unlock, and click Unlock.
4.To verify that the system is unlocked, click the Network folder.
5.Click the Padlock icon to display the lockout status. The system you unlocked does not display a red X.
Running Online Diagnostics
Consider the following when you run the online diagnostics from a server or a disk:
vThe diagnostics cannot be loaded and run from a disk until the AIX operating system has been installed and configured. After the installation of the AIX operating system, all three modes of operation are available.
vThe diagnostics cannot be loaded on a system (client) from a server if that system is not set up to IPL from a server over a network, or the server has not been setup to allow a service mode IPL of the diagnostics. When the system is set up to IPL from a server, the diagnostics are executed in the same manner as they are from disk.
