IBM 6.00E+04, 6C4

Model 6E4

1Operator Panel

2Front Serial Connector

3IDE CD-ROM Drive

4Media Bay

5Hot-Plug Disk Drives

Chapter 1. Introducing the System 5

Contents

Main Page Page Page Contents iii iv Page vi Page viii Safety Notices danger ix System Unit Safety Information caution Electrical Safety x Laser Safety Information Laser Compliance Page Data Integrity and Verification xiii Page About This Book ISO 9000 xv Online Publications Related Publications Ergonomic Information Trademarks xvi Chapter 1. Introducing the System System Features Bus Architecture Processors Memory Media Drives 2 Power supply Keyboard Input/Output Ports Do Not must Page Page Rear View Model 6C4 6 Model 6E4 8 Chapter 2. Using the System Starting the System Unit Stopping the System Unit Reading the Operator Panel Display 10 Component LEDs 12 Page 14 Resetting the LEDs Reporting the Problem Repair Action pSeries 630 Model 6C4 and Model 6E4 Installation Guide Using the Keyboards Function keys 16 Numeric keypad Control keys Using the Three-Button Mouse Handling the Mouse Correctly Caring for the Mouse Cleaning the Mouse 18 Using the 3.5-Inch Diskette Drive Write-Protecting 3.5-Inch Diskettes Loading and Unloading the 3.5-Inch Diskette Using the CD-ROM Drive 20 Front View of CD-ROM Drive Understanding the Status Lights 1 2 5 64 3 Handling Compact Discs Other Handling Considerations 22 Loading a Compact Disc Opening the Tray Manually Playing an Audio CD Using the Service Processor and Service Director Features Service Processor 24 heartbeat Service Director Page Chapter 3. Using the Service Processor Service Processor Menus Accessing the Service Processor Menus Locally Accessing the Service Processor Menus Remotely 28 Saving and Restoring Service Processor Settings Menu Inactivity General User Menu 30 Privileged User Menus Main Menu 32 Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: Chapter 3. Using the Service Processor 33 Passwords 34 active port mirror port 36 Page 38 Page System Power Control Menu 40 Page Reboot 42 Restart Page Service Mode Boot from Saved List 44 System Information Menu 46 Page 48 Page 50 Language Selection Menu Call-In/Call-Out Setup Menu 52 Modem Configuration Menu Serial Port Selection Menu Serial Port Speed Setup Menu 54 Telephone Number Setup Menu catcher call-in Call-Out Policy Setup Menu 56 Customer Account Setup Menu Call-out Test Menu Service Processor Parameters in Service Mode (Full System Partition) System Power-On Methods 58 Service Processor Reboot/Restart Recovery Reboot Restart Boot (IPL) Speed Failure During Boot Process 60 System Firmware Updates General Information on System Firmware Updates Determining the Level of Firmware on the System System Firmware Update Using a Locally Available Image 62 Updating System Firmware From the Service Processor Menus Updating System Firmware from the AIX Service Aids Updating System Firmware from the AIX Command Line Updating System Firmware from a NIM Server Recovery Mode 64 Configuring and Deconfiguring Processors or Memory Run-Time CPU Deconfiguration (CPU Gard) Service Processor System Monitoring - Surveillance heartbeats System Firmware Surveillance Operating System Surveillance 66 Call-Out (Call-Home) Console Mirroring primary port 68 System Configuration Service Processor Error Logs LCD Progress Indicator Log 70 Service Processor Operational Phases Pre-Standby Phase Standby Phase 72 Bring-Up Phase Runtime Phase Page Chapter 4. Using System Management Services Select Language 76 Change Password Options Set Privileged-Access Password View Error Log Setup Remote IPL (Initial Program Load) 78 Page 80 Chapter 4. Using System Management Services 81 Change SCSI Settings 82 Select Console Select Boot Options If option 1 is selected, the following menu is displayed: 84 If hard drive is selected, the following menu displays: Page Select Boot Devices 86 Page Display Current Settings 88 Restore Default Settings Page Page Chapter 5. Using the Standalone and Online Diagnostics service mode concurrent mode maintenance mode Standalone and Online Diagnostics Operating Considerations Undefined Terminal Types Resetting the Terminal 92 client Running Online Diagnostics from CD-ROM NIM Server Configuration AIX Installation Guide and Reference ClientName diagnostic boot Client Configuration and Booting Standalone Diagnostics from the NIM Server OK 94 FAILED Locking and Unlocking the Electronic Service Agent Locking and Unlocking the Service Agent Running Online Diagnostics 96 Running the Diagnostics from a TTY Terminal Online Diagnostics Mode of Operation Maintenance mode Concurrent mode Service mode Running the Online Diagnostics in Service Mode (Service Mode IPL) POST indicators 98 Running the Online Diagnostics in Concurrent Mode Running the Online Diagnostics in Maintenance Mode superuser 100 TERM root Running System Verification When Connected to a Hardware Management Console (HMC) Step 1. Running Online Diagnostics in Service Mode IBM Hardware Management Console for pSeries Operations Guide Step 2. Running the Verification Procedure Step 3. Performing Additional System Verification 102 Step 4. Stopping the Diagnostics Standalone Diagnostic Operation Running the Standalone Diagnostics Page Chapter 6. Introducing Tasks and ServiceAids tasks Tasks 106 Add Resource to Resource List AIX Shell Prompt Analyze Adapter Internal Log HH 108 yy MM Certify Media will 110 Page chID Change Hardware Vital Product Data 112 Configure Dials and LPF Keys Configure ISA Adapter Configure Reboot Policy reboot 114 restart Configure Remote Maintenance Policy 116 Configure Ring Indicate Power-On Policy Configure Surveillance Policy Create Customized Configuration Diskette Delete Resource from Resource List 118 Disk Maintenance Disk to Disk Copy System Management Guide: Operating System and Devices AIX Documentation Display/Alter Sector 120 Display Configuration and Resource List Display Firmware Device Node Information Display Hardware Error Report Display Hardware Vital Product Data Display Machine Check Error Log Display Microcode Level 122 AIX Commands Reference Display or Change Bootlist Display or Change Diagnostic Run-Time Options Display Previous Diagnostic Results mmddyy 124 Display Resource Attributes resource Display Software Product Data Display System Environmental Sensors index token token index status measured value location code Examples 126 Display Test Patterns Display USB Devices chID Display USB Devices Download Microcode Download Microcode to a PCI FC-AL Adapter Download Microcode to DVD-RAM Attached to a PCI SCSI Adapter 128 Download Microcode to Disk Attached to PCI SCSI Adapter hdiskX Download Microcode to Other Devices Fibre Channel RAID Service Aids Flash SK-NET FDDI Firmware Format Media 130 Hardfile Attached to SCSI Adapter (non-RAID) Hardfile Attached to PCI SCSI RAID Adapter chId Optical Media Diskette Format Gather System Information 132 Generic Microcode Download Hot-Plug Task PCI Hot Plug Manager PCI Adapter Placement Reference 134 AIX System Management Guide: Operating System and Devices SCSI Hot Swap Manager RAID Hot Plug Devices Local Area Network Analyzer 136 Log Repair Action Periodic Diagnostics PCI RAID Physical Disk Identify pci RAID adapter Process Supplemental Media Run Diagnostics Run Error Log Analysis 138 Run Exercisers Exerciser Commands (CMD) Abbreviations Memory Exerciser Tape Exerciser 140 Diskette Exerciser CD-ROM Exerciser Save or Restore Hardware Management Policies SCSI Bus Analyzer 142 SCSD Tape Drive Service Aid Spare Sector Availability SSA Service Aid 144 System Fault Indicator System Identify Indicator Update Disk-Based Diagnostics 146 Update System or Service Processor Flash file_name 7135 RAIDiant Array Service Aid 148 Command Examples 7318 Serial Communications Network Server Service Aid Page Chapter 7. Verifying the Hardware Operation Running System Verification When Not Connected to an Hardware Management Console (HMC) Step 1. Considerations Before Running This Procedure Step 2. Loading the Diagnostics 152 Step 3. Running the Verification Procedure Step 4. Performing Additional System Verification Step 5. Stopping the Diagnostics Running System Verification When Connected to an HMC Step 1. Running Online Diagnostics in Service Mode 154 IBM Hardware Management Console for pSeries Operations Guide Step 2. Running the Verification Procedure Step 3. Performing Additional System Verification Step 4. Stopping the Diagnostics Page Chapter 8. Hardware Problem Determination Problem Determination Using the Standalone or Online Diagnostics Step 1. Considerations before Running This Procedure Step 2 Step 3 Step 4 Step 5 158 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 160 Step 12 Step 13 Step 14 162 Step 15 Step 16 Step 17 Step 18 Problem Determination When Unable to Load Diagnostics Step 1. Considerations before Running This Procedure 164 Step 2 Step 3 Step 4 Step 5 166 Page Step 6 Step 7 168 Appendix A. Environmental Notices Product Recycling and Disposal Environmental Design Acoustical Noise Emissions Declared Acoustical Noise Emissions LWAd 170 Appendix B. Notices Page Appendix C. General Attributes Required When Using a TTY Terminal Additional Communication Attributes The following communication attributes are for the 3151, 3161, and 3164 terminals. 174 conversational mode. Additional Keyboard Attributes Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164 terminals. 176 Appendix D. Firmware Updates Determining the Level of Firmware on the System System Firmware Update Using a Locally Available Image 178 Appendix E. Service Processor Setup and Test Service Processor Setup Checklist Testing the Setup Testing Call-In 180 Testing Call-Out Serial Port Configuration Page Appendix F. Modem Configurations Sample Modem Configuration Files Generic Modem Configuration Files Specific Modem Configuration Files Configuration File Selection 184 Examples for Using the Generic Sample Modem Configuration Files Customizing the Modem Configuration Files must 186 IBM 7852-400 DIP Switch Settings Xon/Xoff Modems Ring Detection Terminal Emulators 188 Recovery Procedures Transfer of a Modem Session Recovery Strategy Prevention Strategy 190 Modem Configuration Sample Files Sample File modem_m0.cfg Appendix F.Modem Configurations 191 192 Sample File modem_m1.cfg Appendix F.Modem Configurations 193 194 Sample File modem_z.cfg Appendix F.Modem Configurations 195 196 Sample File modem_z0.cfg Appendix F.Modem Configurations 197 198 Sample File modem_f.cfg Appendix F.Modem Configurations 199 200 Sample File modem_f0.cfg Appendix F.Modem Configurations 201 202 Sample File modem_f1.cfg Appendix F.Modem Configurations 203 204 Appendix F.Modem Configurations 205 Page Index Numerics A B C D M N 208 O P Page T V 210 W Readers Comments Wed Like to Hear from You Readers Comments Wed Like to Hear from You IBMR _________________________________________________________________________________ SA38-0606-00 BUSINESS REPLY MAIL