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Read System Post Errors
± Surveillance Delay
LED Indicator Menu
Maintenance
Modem Configuration Menu
Hardware Problem Determination
System Reset
Running Online Diagnostics
Service Processor Setup Menu
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Contents
IBM
Page
IBM
First Edition August
Contents
Using the Service Processor
Introducing Tasks and Service Aids
Using System Management Services
Using the Standalone and Online Diagnostics
Vi pSeries 630 Model 6C4 and Model 6E4 Users Guide
Hardware Problem Determination
Verifying the Hardware Operation
Appendix F. Modem Configurations
Appendix D. Firmware Updates
Appendix E. Service Processor Setup and Test
Safety Notices
Rack Safety Instructions
Electrical Safety
Laser Safety Information
Laser Compliance
Xii pSeries 630 Model 6C4 and Model 6E4 Users Guide
Data Integrity and Verification
Xiv pSeries 630 Model 6C4 and Model 6E4 Users Guide
Online Publications Related Publications
About This Book
ISO
Ergonomic Information
Trademarks
Processors
System Features Bus Architecture
Introducing the System
Media Drives
Power supply
Memory
Keyboard
Operator Panel
System Reset
Service Processor Reset
Input/Output Ports
Security Features
Front View Model 6C4
Model 6E4
Rear View Model 6C4
SPCN1
Model 6E4
Operator Panel
Stopping the System Unit
Using the System
Starting the System Unit
Reading the Operator Panel Display
Number Component Name Component Description
Component LEDs
Blink
Function Color Power and Packaging LEDs
Unit
Electronics Component LEDs
PCI Adapter Table
Inactivity Active Identify Action
Component
Function Color
Repair Action
Resetting the LEDs
Reporting the Problem
Select Task Selection Select Log Repair Action
Using the Keyboards
Function Keys
Caring for the Mouse
Using the Three-Button Mouse
Handling the Mouse Correctly
Cleaning the Mouse
Using the 3.5-Inch Diskette Drive
Write-Protecting 3.5-Inch Diskettes
Using the CD-ROM Drive
Loading and Unloading the 3.5-Inch Diskette
If light is Condition is
Front View of CD-ROM Drive
Understanding the Status Lights
Handling Compact Discs
Other Handling Considerations
Playing an Audio CD
Loading a Compact Disc
Opening the Tray Manually
Using the Service Processor and Service Director Features
Service Processor
Service Director
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Using the Service Processor
Service Processor Menus
Saving and Restoring Service Processor Settings
Accessing the Service Processor Menus Locally
Accessing the Service Processor Menus Remotely
Menu Inactivity
Read VPD Image from Last System Boot
Power-on System
Power-off System
General User Menu
Read System Post Errors
Read Progress Indicators from Last System Boot
Read Service Processor Error Logs
Exit from Menus
Privileged User Menus
Main Menu
Call-In/Call-Out Setup Menu
Service Processor Setup Menu
System Power Control Menu
System Information Menu
Service Processor Setup Menu
Service Processor Setup Menu
Passwords
Privileged General Resulting Menu
Enable/Disable Console Mirroring
Change Privileged-Access Password
Change General-Access Password
Start Talk Mode
Reset Service Processor
OS Surveillance Setup Menu
± Surveillance Delay
± Surveillance
Scan Log Dump Policy
Serial Port Snoop Setup Menu
Serial Port Snoop Setup Menu
= As Needed
= Always
= Complete
= As Requested
= Optimum
= Minimum
System Power Control Menu
System Power Control Menu
Enable/Disable Unattended Start Mode
Ring Indicate Power-On Menu
Ring Indicate POWER-ON Menu
Reboot/Restart Policy Setup Menu
Following menu controls the Reboot/Restart Policy
Enable/Disable Fast System Boot
Use OS-Defined restart policy is set to No
± Service Mode Boot from Saved List
Boot Mode Menu
± Boot to SMS Menu
± Service Mode Boot from Default List
System Information Menu
System Information Menu
Read Nvram
Column
Runtime Recoverable Error Repeat Gard
Processor CONFIGURATION/DECONFIGURATION Menu
Processor address list used by the service processor
Memory CONFIGURATION/DECONFIGURATION Menu
± Lamp Test for All Operator Panels
Power Control Network Utilities Menu
Power Control Network Utilities Menu
± Display I/O Type
LED Indicator Menu
Language Selection Menu
Language Selection Menu
Call-In/Call-Out Setup Menu
CALL-IN/CALL-OUT Setup Menu
Modem Configuration Menu
Serial Port Speed Setup Menu
Serial Port Selection Menu
Telephone Number Setup Menu
Call-Out Policy Setup Menu
CALL-OUT Policy Setup Menu
Customer Account Setup Menu
Call-out Test Menu
System Power-On Methods
Failure During Boot Process
Service Processor Reboot/Restart Recovery
Boot IPL Speed
Service Processor Reboot/Restart Policy Controls
OS Automatic
System Firmware Updates
General Information on System Firmware Updates
System Firmware Update Using a Locally Available Image
Determining the Level of Firmware on the System
Updating System Firmware from the AIX Command Line
Updating System Firmware From the Service Processor Menus
Updating System Firmware from the AIX Service Aids
Updating System Firmware from a NIM Server
Recovery Mode
Configuring and Deconfiguring Processors or Memory
Code Action
System Firmware Surveillance
Run-Time CPU Deconfiguration CPU Gard
Service Processor System Monitoring Surveillance
Operating System Surveillance
Call-Out Call-Home
System Configuration
Console Mirroring
Service Processor Error Logs
SRC
LCD Progress Indicator Log
E1FB
Service Processor Operational Phases
Pre-Standby Phase
Standby Phase
Bring-Up Phase
Runtime Phase
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Using System Management Services
Select Language
Select Language
View Error Log
Change Password Options
Set Privileged-Access Password
ESC
Setup Remote IPL Initial Program Load
10/100 Ethernet Adapter IntegratedU0.1-P1/E1
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Using System Management Services
Change Scsi Settings
Scsi
Option
Select Boot Options
Select Console
If option 1 is selected, the following menu is displayed
CD/DVD
Select Device Current Number Position
Select Boot Devices
Device
Name DEVICE-TYPE
Display Current Settings
Restore Default Settings
Multiboot Startup
Exiting System Management Services
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Identifying the Terminal Type to the Diagnostics Programs
Using the Standalone and Online Diagnostics
Standalone and Online Diagnostics Operating Considerations
Selecting a Console Display
Undefined Terminal Types
Resetting the Terminal
Running Online Diagnostics from CD-ROM
NIM Server Configuration
System Response Client Status
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Locking and Unlocking the Electronic Service Agent
Select Select Boot Options Select Install or Boot a Devices
Locking and Unlocking the Service Agent
Running Online Diagnostics
Running the Diagnostics from a TTY Terminal
Online Diagnostics Mode of Operation
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Running the Online Diagnostics in Concurrent Mode
Running the Online Diagnostics in Maintenance Mode
Running Online Diagnostics in Service Mode
Performing Additional System Verification
Running the Verification Procedure
Stopping the Diagnostics
Standalone Diagnostic Operation
Running the Standalone Diagnostics
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Introducing Tasks and Service Aids
Tasks
Add Resource to Resource List
AIX Shell Prompt
Flag Description
Backup and Restore Media
Analyze Adapter Internal Log
Certify Media
Flag Description
Flag Description
Select Erase Disk
All disks
Change Hardware Vital Product Data
Specifies the certify task and its parameters
Specifies physical Disk channel/ID for example -l
Configure Dials and LPF Keys
Configure ISA Adapter
Configure Reboot Policy
Configure Remote Maintenance Policy
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Configure Ring Indicate Power-On Policy
Configure Surveillance Policy
Delete Resource from Resource List
Create Customized Configuration Diskette
Disk Maintenance
Disk to Disk Copy
Display/Alter Sector
Display Firmware Device Node Information
Display Configuration and Resource List
Display Hardware Error Report
Display Hardware Vital Product Data
Display Microcode Level
Display Machine Check Error Log
Display or Change Bootlist
Display or Change Diagnostic Run-Time Options
Displays the long version of the Diagnostic Event Log
Display Previous Diagnostic Results
Display Service Hints
Displays the short version of the Diagnostic Event Log
Display Software Product Data
Display System Environmental Sensors
Index
Examples
Token
Download Microcode
Display Test Patterns
Display USB Devices
Download Microcode to PCI Scsi RAID Adapter
Download Microcode to a PCI FC-AL Adapter
Download Microcode to Disk Attached to PCI Scsi Adapter
Fibre Channel RAID Service Aids
Download Microcode to Other Devices
Hardfile Attached to Scsi Adapter non-RAID
Flash SK-NET Fddi Firmware
Format Media
Optical Media
Where the channel is 2 and the ID is
Hardfile Attached to PCI Scsi RAID Adapter
Generic Microcode Download
Diskette Format
Gather System Information
Hot-Plug Task
PCI Hot Plug Manager
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Scsi Hot Swap Manager
Log Repair Action
RAID Hot Plug Devices
Local Area Network Analyzer
Process Supplemental Media
Periodic Diagnostics
PCI RAID Physical Disk Identify
Run Exercisers
Run Diagnostics
Run Error Log Analysis
Exerciser Commands CMD
Abbreviations
Diskette Exerciser
Memory Exerciser
Tape Exerciser
CD-ROM Exerciser
Save or Restore Hardware Management Policies
Scsi Bus Analyzer
Scsd Tape Drive Service Aid
SSA Service Aid
Spare Sector Availability
System Fault Indicator
Update System or Service Processor Flash
System Identify Indicator
Update Disk-Based Diagnostics
Flag Description
RAIDiant Array Service Aid
Command Examples
Serial Communications Network Server Service Aid
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Considerations Before Running This Procedure
Verifying the Hardware Operation
Loading the Diagnostics
Verifying the Hardware Operation
Running System Verification When Connected to an HMC
Running the Verification Procedure
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Step
Hardware Problem Determination
Are the online diagnostics installed on this system?
Is the Attention LED on?
Is the operating system accepting commands?
Do you want to run the online diagnostics in service mode?
Symptom Action
Console Display Action
Is the Function Selection menu displayed?
Keyboard Type Action
System Response Action
Select Diagnostics
Diagnostics
Did the Diagnostic Selection Menu display?
Diagnostic Response Action
Go to ªStep 17º
Problem Determination When Unable to Load Diagnostics
Did the diagnostics load?
System appears to be stopped. a beep was
Symptom Action
View Error Log
Step
Environmental Design
Appendix A. Environmental Notices
Product Recycling and Disposal
Acoustical Noise Emissions
Product
Declared A-Weighted Sound
Declared Acoustical Noise Emissions
7028-6E4
Appendix B. Notices
PSeries 630 Model 6C4 and Model 6E4 Users Guide
173
Conversational mode
Additional Communication Attributes
Additional Keyboard Attributes
Iprts
Additional Printer Attributes
Appendix D. Firmware Updates
177
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Appendix E. Service Processor Setup and Test
Service Processor Setup Checklist
Testing Call-Out
Testing the Setup
Testing Call-In
Select System Power Control Select Power-On System
Serial Port Configuration
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Generic Modem Configuration Files
Appendix F. Modem Configurations
Sample Modem Configuration Files
Specific Modem Configuration Files
Configuration File Selection
Modem Setup Z Setup Z0 Setup F Setup F0 Setup F1
Customizing the Modem Configuration Files
Xon/Xoff Modems
IBM 7852-400 DIP Switch Settings
Switch Position Function
Terminal Emulators
Recovery Procedures
Ring Detection
Transfer of a Modem Session
Recovery Strategy
Prevention Strategy
Modem Configuration Sample Files Sample File modemm0.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Sample File modemm1.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
# Componentname Espsetup Entry Service Processor Setup Z
Sample File modemz.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
# Componentname Espsetup Entry Service Processor Setup Z0
Sample File modemz0.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
# Componentname Espsetup Entry Service Processor Setup F
Sample File modemf.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
# Componentname Espsetup Entry Service Processor Setup F0
Sample File modemf0.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
# Componentname Espsetup Entry Service Processor Setup F1
Sample File modemf1.cfg
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Appendix F. Modem Configurations
PSeries 630 Model 6C4 and Model 6E4 Users Guide
Numerics
Index
Retain
Access
Xvi
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