IBM 6C4, 6.00E+04 manual Call-Out Policy Setup Menu, CALL-OUT Policy Setup Menu

vCustomer Voice Telephone Number is the telephone number of a phone near the system or answered by someone responsible for the system. This is the telephone number left on the pager for callback. For test purposes, use a test number, which you can change later.

vCustomer System Telephone Number is the telephone number to which your system's modem is connected. The service or administrative center representatives need this number to make direct contact with your system for problem investigation. This is also referred to as the call-inphone number.

Call-Out Policy Setup Menu

Call out settings can be set using the following menu:

CALL-OUT POLICY SETUP MENU

1.Call-Out policy (First/All): Currently First

2.Remote timeout, (in seconds): Currently 120

3.Remote latency, (in seconds): Currently 2

4.Number of retries:

Currently 2

98.Return to Previous Menu

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v Call-Out policy can be set to first or all. If call-out policy is set to first, the service processor stops at the first successful call-out to one of the following numbers in the order listed:

1.Service Center

2.Customer Administrative Center

3.Pager

If call-out policy is set to all, the service processor attempts a call-out to all of the following numbers in the order listed:

1.Service Center

2.Customer Administrative Center

3.Pager

v Remote timeout and remote latency are functions of your service provider's catcher computer. Either use the defaults or contact your service provider for recommended settings.

vNumber of retries is the number of times you want the system to retry calls that failed to complete.

56pSeries 630 Model 6C4 and Model 6E4 User's Guide