IBM 6.00E+04, 6C4 manual Telephone Number Setup Menu

Telephone Number Setup Menu

Note: These menus are available, however, the function of calling out to report a system failure is normally handled by the Service Focal Point application running on the HMC.

Use this menu to set or change the telephone numbers for reporting a system failure.

Telephone Number Setup Menu

1.Service Center Telephone Number: Currently Unassigned

2.Customer Administration Center Telephone Number: Currently Unassigned

3.Digital Pager Telephone Number:

Currently Unassigned

4.Customer Voice Telephone Number: Currently Unassigned

5.Customer System Telephone Number: Currently Unassigned

98.Return to Previous Menu

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v Service Center Telephone Number is the number of the service center computer. The service center usually includes a computer that takes calls from servers with call-out capability. This computer is referred to as the catcher. The catcher expects messages in a specific format to which the service processor conforms.

For more information about the format and catcher computers, refer to the readme file in the AIX /usr/samples/syscatch directory. Contact your service provider for the correct service center telephone number to enter. Until you have that number, leave this field unassigned.

vCustomer Administration Center Telephone Number is the number of the System Administration Center computer (catcher) that receives problem calls from servers. Contact your system administrator for the correct telephone number to enter here. Until you have that number, leave this field unassigned.

vDigital Pager Telephone Number is the number for a numeric pager carried by someone who responds to problem calls from your system. Contact your administration center representative for the correct telephone number to enter. For test purposes, use a test number, which you can change later (see the note on page 67).

Note: If the system is running in Partition mode, call-out is disabled. However, if the system is booted in Full System Partition mode, at least one of the preceding three telephone numbers must be assigned in order for the call-out test to complete successfully.

Chapter 3. Using the Service Processor 55