Verifying the Hardware Operation | IBM 6.00E+04, 6C4 guide

PCI Hot Plug Manager	.	133
SCSI Hot Swap Manager	.	135
RAID Hot Plug Devices	.	136
Local Area Network Analyzer	.	136
Log Repair Action	.	136
Periodic Diagnostics	.	137
PCI RAID Physical Disk Identify	.	137
Process Supplemental Media	.	137
Run Diagnostics	.	138
Run Error Log Analysis	.	138
Run Exercisers	.	138
Exerciser Commands (CMD)	.	139
Abbreviations	.	139
Memory Exerciser	.	140
Tape Exerciser	.	140
Diskette Exerciser	.	140
CD-ROM Exerciser	.	140
Save or Restore Hardware Management Policies	.	141
SCSI Bus Analyzer	.	142
SCSD Tape Drive Service Aid	.	143
Spare Sector Availability	.	144
SSA Service Aid	.	144
System Fault Indicator	.	145
System Identify Indicator	.	146
Update Disk-Based Diagnostics	.	146
Update System or Service Processor Flash	.	146
7135 RAIDiant Array Service Aid	.	148
Command Examples	.	149
7318 Serial Communications Network Server Service Aid	.	149
Chapter 7. Verifying the Hardware Operation	.	151
Running System Verification When Not Connected to an Hardware Management
Console (HMC)	.	151
Step 1. Considerations Before Running This Procedure	.	151
Step 2. Loading the Diagnostics	.	152
Step 3. Running the Verification Procedure	.	153
Step 4. Performing Additional System Verification	.	153
Step 5. Stopping the Diagnostics	.	153
Running System Verification When Connected to an HMC	.	154
Step 1. Running Online Diagnostics in Service Mode	.	154
Step 2. Running the Verification Procedure	.	155
Step 3. Performing Additional System Verification	.	155
Step 4. Stopping the Diagnostics	.	155
Chapter 8. Hardware Problem Determination	.	157

Problem Determination Using the Standalone or Online Diagnostics . . . . . . 157 Step 2 . . . . . . . . . . . . . . . . . . . . . . . . . 157 Problem Determination When Unable to Load Diagnostics . . . . . . . . . 164

Appendix A. Environmental Notices. . . . . . . . . . . . . . . . 169

Contents vii

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IBM 6.00E+04, 6C4 manual Verifying the Hardware Operation, Hardware Problem Determination

Contents

IBM Page IBM First Edition August Contents Using the Service Processor Using System Management Services Using the Standalone and Online DiagnosticsIntroducing Tasks and Service Aids Vi pSeries 630 Model 6C4 and Model 6E4 Users Guide Verifying the Hardware Operation Hardware Problem Determination Appendix D. Firmware Updates Appendix E. Service Processor Setup and TestAppendix F. Modem Configurations Rack Safety Instructions Safety Notices Electrical Safety Laser Compliance Laser Safety Information Xii pSeries 630 Model 6C4 and Model 6E4 Users Guide Data Integrity and Verification Xiv pSeries 630 Model 6C4 and Model 6E4 Users Guide About This Book ISOOnline Publications Related Publications Trademarks Ergonomic Information System Features Bus Architecture Introducing the SystemProcessors Memory Power supplyMedia Drives Keyboard Service Processor Reset System ResetOperator Panel Input/Output Ports Front View Model 6C4 Security Features Model 6E4 SPCN1 Rear View Model 6C4 Model 6E4 Operator Panel Starting the System Unit Using the SystemStopping the System Unit Reading the Operator Panel Display Number Component Name Component Description Component LEDs Unit Function Color Power and Packaging LEDsBlink Electronics Component LEDs Inactivity Active Identify Action PCI Adapter Table Function Color Component Reporting the Problem Resetting the LEDsRepair Action Select Task Selection Select Log Repair Action Function Keys Using the Keyboards Using the Three-Button Mouse Handling the Mouse CorrectlyCaring for the Mouse Cleaning the Mouse Write-Protecting 3.5-Inch Diskettes Using the 3.5-Inch Diskette Drive Loading and Unloading the 3.5-Inch Diskette Using the CD-ROM Drive Front View of CD-ROM Drive Understanding the Status LightsIf light is Condition is Other Handling Considerations Handling Compact Discs Loading a Compact Disc Opening the Tray ManuallyPlaying an Audio CD Service Processor Using the Service Processor and Service Director Features Service Director PSeries 630 Model 6C4 and Model 6E4 Users Guide Service Processor Menus Using the Service Processor Accessing the Service Processor Menus Remotely Accessing the Service Processor Menus LocallySaving and Restoring Service Processor Settings Menu Inactivity Power-off System Power-on SystemRead VPD Image from Last System Boot General User Menu Read Service Processor Error Logs Read Progress Indicators from Last System BootRead System Post Errors Exit from Menus Main Menu Privileged User Menus System Power Control Menu Service Processor Setup MenuCall-In/Call-Out Setup Menu System Information Menu Service Processor Setup Menu Service Processor Setup Menu Privileged General Resulting Menu Passwords Change General-Access Password Change Privileged-Access PasswordEnable/Disable Console Mirroring Start Talk Mode ± Surveillance Delay OS Surveillance Setup MenuReset Service Processor ± Surveillance Serial Port Snoop Setup Menu Serial Port Snoop Setup MenuScan Log Dump Policy = Always = As Needed = Optimum = As Requested= Complete = Minimum System Power Control Menu Enable/Disable Unattended Start ModeSystem Power Control Menu Ring Indicate POWER-ON Menu Ring Indicate Power-On Menu Following menu controls the Reboot/Restart Policy Reboot/Restart Policy Setup Menu Use OS-Defined restart policy is set to No Enable/Disable Fast System Boot ± Boot to SMS Menu Boot Mode Menu± Service Mode Boot from Saved List ± Service Mode Boot from Default List System Information Menu Read NvramSystem Information Menu Runtime Recoverable Error Repeat Gard Processor CONFIGURATION/DECONFIGURATION MenuColumn Processor address list used by the service processor Memory CONFIGURATION/DECONFIGURATION Menu Power Control Network Utilities Menu Power Control Network Utilities Menu± Lamp Test for All Operator Panels ± Display I/O Type LED Indicator Menu Language Selection Menu Language Selection Menu CALL-IN/CALL-OUT Setup Menu Call-In/Call-Out Setup Menu Modem Configuration Menu Serial Port Selection Menu Serial Port Speed Setup Menu Telephone Number Setup Menu CALL-OUT Policy Setup Menu Call-Out Policy Setup Menu Call-out Test Menu Customer Account Setup Menu System Power-On Methods Boot IPL Speed Service Processor Reboot/Restart RecoveryFailure During Boot Process Service Processor Reboot/Restart Policy Controls OS Automatic General Information on System Firmware Updates System Firmware Updates Determining the Level of Firmware on the System System Firmware Update Using a Locally Available Image Updating System Firmware From the Service Processor Menus Updating System Firmware from the AIX Service AidsUpdating System Firmware from the AIX Command Line Configuring and Deconfiguring Processors or Memory Recovery ModeUpdating System Firmware from a NIM Server Code Action Run-Time CPU Deconfiguration CPU Gard Service Processor System Monitoring SurveillanceSystem Firmware Surveillance Operating System Surveillance Call-Out Call-Home Console Mirroring System Configuration SRC Service Processor Error Logs E1FB LCD Progress Indicator Log Pre-Standby Phase Service Processor Operational Phases Standby Phase Runtime Phase Bring-Up Phase PSeries 630 Model 6C4 and Model 6E4 Users Guide Using System Management Services Select Language Select Language Set Privileged-Access Password Change Password OptionsView Error Log ESC Setup Remote IPL Initial Program Load 10/100 Ethernet Adapter IntegratedU0.1-P1/E1 PSeries 630 Model 6C4 and Model 6E4 Users Guide Using System Management Services Scsi Change Scsi Settings Select Boot Options Select ConsoleOption CD/DVD If option 1 is selected, the following menu is displayed Select Device Current Number Position Select Boot Devices Name DEVICE-TYPE Device Restore Default Settings Display Current Settings Exiting System Management Services Multiboot Startup PSeries 630 Model 6C4 and Model 6E4 Users Guide Standalone and Online Diagnostics Operating Considerations Using the Standalone and Online DiagnosticsIdentifying the Terminal Type to the Diagnostics Programs Selecting a Console Display Resetting the Terminal Running Online Diagnostics from CD-ROMUndefined Terminal Types System Response Client Status NIM Server Configuration PSeries 630 Model 6C4 and Model 6E4 Users Guide Select Select Boot Options Select Install or Boot a Devices Locking and Unlocking the Electronic Service Agent Running Online Diagnostics Locking and Unlocking the Service Agent Online Diagnostics Mode of Operation Running the Diagnostics from a TTY Terminal PSeries 630 Model 6C4 and Model 6E4 Users Guide Running the Online Diagnostics in Concurrent Mode Running the Online Diagnostics in Maintenance Mode Running Online Diagnostics in Service Mode Running the Verification Procedure Stopping the DiagnosticsPerforming Additional System Verification Running the Standalone Diagnostics Standalone Diagnostic Operation PSeries 630 Model 6C4 and Model 6E4 Users Guide Introducing Tasks and Service Aids Tasks AIX Shell Prompt Add Resource to Resource List Backup and Restore Media Analyze Adapter Internal LogFlag Description Flag Description Certify Media Flag Description Select Erase Disk Specifies the certify task and its parameters Change Hardware Vital Product DataAll disks Specifies physical Disk channel/ID for example -l Configure ISA Adapter Configure Dials and LPF Keys Configure Reboot Policy Configure Remote Maintenance Policy PSeries 630 Model 6C4 and Model 6E4 Users Guide Configure Surveillance Policy Configure Ring Indicate Power-On Policy Create Customized Configuration Diskette Disk MaintenanceDelete Resource from Resource List Disk to Disk Copy Display/Alter Sector Display Hardware Error Report Display Configuration and Resource ListDisplay Firmware Device Node Information Display Hardware Vital Product Data Display Machine Check Error Log Display or Change BootlistDisplay Microcode Level Display or Change Diagnostic Run-Time Options Display Service Hints Display Previous Diagnostic ResultsDisplays the long version of the Diagnostic Event Log Displays the short version of the Diagnostic Event Log Display System Environmental Sensors Display Software Product Data Examples TokenIndex Display USB Devices Display Test PatternsDownload Microcode Download Microcode to PCI Scsi RAID Adapter Download Microcode to Disk Attached to PCI Scsi Adapter Download Microcode to a PCI FC-AL Adapter Download Microcode to Other Devices Fibre Channel RAID Service Aids Flash SK-NET Fddi Firmware Format MediaHardfile Attached to Scsi Adapter non-RAID Where the channel is 2 and the ID is Hardfile Attached to PCI Scsi RAID AdapterOptical Media Gather System Information Diskette FormatGeneric Microcode Download Hot-Plug Task PCI Hot Plug Manager PSeries 630 Model 6C4 and Model 6E4 Users Guide Scsi Hot Swap Manager RAID Hot Plug Devices Local Area Network AnalyzerLog Repair Action Periodic Diagnostics PCI RAID Physical Disk IdentifyProcess Supplemental Media Run Diagnostics Run Error Log AnalysisRun Exercisers Abbreviations Exerciser Commands CMD Tape Exerciser Memory ExerciserDiskette Exerciser CD-ROM Exerciser Save or Restore Hardware Management Policies Scsi Bus Analyzer Scsd Tape Drive Service Aid Spare Sector Availability SSA Service Aid System Fault Indicator System Identify Indicator Update Disk-Based DiagnosticsUpdate System or Service Processor Flash Flag Description RAIDiant Array Service Aid Serial Communications Network Server Service Aid Command Examples PSeries 630 Model 6C4 and Model 6E4 Users Guide Verifying the Hardware Operation Considerations Before Running This Procedure Loading the Diagnostics Verifying the Hardware Operation Running System Verification When Connected to an HMC Running the Verification Procedure PSeries 630 Model 6C4 and Model 6E4 Users Guide Are the online diagnostics installed on this system? Hardware Problem DeterminationStep Is the Attention LED on? Do you want to run the online diagnostics in service mode? Is the operating system accepting commands? Console Display Action Symptom Action Keyboard Type Action Is the Function Selection menu displayed? Select Diagnostics DiagnosticsSystem Response Action Diagnostic Response Action Did the Diagnostic Selection Menu display? Go to ªStep 17º Did the diagnostics load? Problem Determination When Unable to Load Diagnostics System appears to be stopped. a beep was Symptom Action View Error Log Step Product Recycling and Disposal Appendix A. Environmental NoticesEnvironmental Design Acoustical Noise Emissions Declared Acoustical Noise Emissions Declared A-Weighted SoundProduct 7028-6E4 Appendix B. Notices PSeries 630 Model 6C4 and Model 6E4 Users Guide 173 Additional Communication Attributes Conversational mode Iprts Additional Keyboard Attributes Additional Printer Attributes 177 Appendix D. Firmware Updates PSeries 630 Model 6C4 and Model 6E4 Users Guide Service Processor Setup Checklist Appendix E. Service Processor Setup and Test Testing Call-In Testing the SetupTesting Call-Out Select System Power Control Select Power-On System Serial Port Configuration PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample Modem Configuration Files Appendix F. Modem ConfigurationsGeneric Modem Configuration Files Specific Modem Configuration Files Configuration File Selection Modem Setup Z Setup Z0 Setup F Setup F0 Setup F1 Customizing the Modem Configuration Files IBM 7852-400 DIP Switch Settings Switch Position FunctionXon/Xoff Modems Recovery Procedures Ring DetectionTerminal Emulators Transfer of a Modem Session Prevention Strategy Recovery Strategy Modem Configuration Sample Files Sample File modemm0.cfg PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample File modemm1.cfg PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample File modemz.cfg # Componentname Espsetup Entry Service Processor Setup Z PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample File modemz0.cfg # Componentname Espsetup Entry Service Processor Setup Z0 PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample File modemf.cfg # Componentname Espsetup Entry Service Processor Setup F PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample File modemf0.cfg # Componentname Espsetup Entry Service Processor Setup F0 PSeries 630 Model 6C4 and Model 6E4 Users Guide Sample File modemf1.cfg # Componentname Espsetup Entry Service Processor Setup F1 PSeries 630 Model 6C4 and Model 6E4 Users Guide Appendix F. Modem Configurations PSeries 630 Model 6C4 and Model 6E4 Users Guide Index Numerics Retain Access Xvi Readers Comments Ð Wed Like to Hear from You How satisfied are you that the information in this book isPlease tell us how we can improve this book Please do not staple Readers Comments Ð Wed Like to Hear from YouPage Ibmr IBM