Clean the printhead .........................................................................................................
140
Use the printer driver that best meets your printing needs ..............................................
The product does not print or it prints slowly ....................................................................................
142
The product does not print ...............................................................................................
The product prints slowly .................................................................................................
143
Solve Plug and Print USB Drive printing problems (X551 Series) ...................................................
The USB Print menu does not open when you insert the USB accessory ......................
The file does not print from the USB storage device .......................................................
The file that you want to print is not listed in the USB Print menu ...................................
144
Solve product connectivity problems ................................................................................................
Solve USB direct-connect problems ................................................................................
Solve network problems ..................................................................................................
Solve wireless network problems .....................................................................................................
146
Wireless connectivity checklist ........................................................................................
The control panel displays the message: The wireless feature on this product has
been turned off .................................................................................................................
147
The product does not print after the wireless configuration completes ............................
The product does not print, and the computer has a third-party firewall installed ...........
The wireless connection does not work after moving the wireless router or product ......
148
Cannot connect more computers to the wireless product ................................................
The wireless product loses communication when connected to a VPN ..........................
149
The network does not appear in the wireless networks list .............................................
The wireless network is not functioning ...........................................................................
Solve product software problems with Windows ..............................................................................
Solve product software problems with Mac ......................................................................................
150
The printer driver is not listed in the Print & Fax list ........................................................
151
The product name does not appear in the product list in the Print & Fax list ..................
The printer driver does not automatically set up the selected product in the Print &
Fax list .............................................................................................................................
A print job was not sent to the product that you wanted ..................................................
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected. ...............................................................................................
You are using a generic printer driver when using a USB connection .............................
152
Appendix A Supplies and accessories ........................................................................................................
153
Order parts, accessories, and supplies ............................................................................................
Part numbers ....................................................................................................................................
Appendix B Service and support .................................................................................................................
155
Hewlett-Packard limited warranty statement ....................................................................................
End User License Agreement ..........................................................................................................
156
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ENWW