Ii. Click All Programs | HP Pro X X551dw Inkjet CV037AB1H instruction

The control panel displays the message: The wireless feature on this product has been turned off

1.Touch the Setup button, and then touch the Wireless Setup menu.

2.Touch the Turn Wireless On/Off button, and then touch the On button.

The product does not print after the wireless configuration completes

1.Make sure the product is turned on and in the ready state.

2.Make sure you are connecting to the correct wireless network.

3.Make sure that the wireless network is working correctly.

a.On the control panel, touch the Setup button, and then touch the Network menu item.

b.Select the Print Wireless Network Test item to test the wireless network. The product prints a report with the results.

4.Make sure that the correct port or product is selected.

a.For printers installed without the fully-featured installer:

1.From the list of printers on your computer, right-click the name of this product, click Properties, and then open the Ports tab.

2.Make sure the box is checked next to Virtual printer port for USB.

b.If you installed the product using the CD installer, or downloaded the fully-featured installer from the HP's web site, you can view or change the product IP address using the following steps:

i.Click Start.

ii.Click All Programs.

iii.Click HP.

iv.Click your product.

v.Click Update IP Address to open a utility that reports the known (“previous”) IP address for the product and allows you to change the IP address, if necessary.

5.Make sure that your computer is working correctly. If necessary, restart your computer.

The product does not print, and the computer has a third-party firewall installed

1.Update the firewall with the most recent update available from the manufacturer.

2.If programs request firewall access when you install the product or try to print, make sure you allow the programs to run.

3.Temporarily turn off the firewall, and then install the wireless product on the computer. Enable the firewall when you have completed the wireless installation.

ENWW	Solve wireless network problems 147

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HP Pro X X551dw Inkjet CV037AB1H, Pro X X451dn CN459AB1H manual Ii. Click All Programs

Contents

Officejet PRO X451 Page HP Officejet Pro X451 and X551 MFP Series Trademark Credits Copyright and License Conventions used in this guide Conventions used in this guide Table of contents Use the product with Windows Load Tray 2 or optional Tray Configure trays 107 101 117 155 153 173 161165 181 179 Product basics HP Officejet Pro X451 MFP Series models Product overviewOfficejet Pro X451dn models Paper handling Supported operating systems HP Officejet Pro X551 MFP Series models Environmental featuresOfficejet Pro X551dw models Paper handling Connectivity Front view X451 Series Accessibility featuresProduct views Front view X551 Series Back view Interface ports Serial number and model number location Control panel layout X451 Series Buttons on the Home screen X451 Series Control panel help system Control panel layout X551 Series Enww Buttons on the Home screen X551 Series Jan 00 00 0000a Enww Control panel help system Enww Status menu Control panel menusApps Plug and Print Officejet Pro X551 models only Setup Menu PIN Network menu Menu item Sub-menu item Description Enable Web Services Yes HP Web Services menu Officejet Pro X451 models only Language Device Setup menu Default Paper Plain Paper Tray Lock Menu item Sub-menu item Description Menu item Description Tools menu Usage Print Reports menu Enww Connect the product Connect the product using a USB cableCD installation Supported network protocols Install the product on a wired networkConnect the product to a network Obtain the IP address Install the software View or change network settings Configure IP network settingsSet or change the product password HP OfficeJet Pro Touch the Manual IP Address button HP ePrint Link speed and duplex settingsSetting Description Connect the product to a wireless network using WPS Manually connect the product to a wireless network Enww Enww Use the product with Windows Recommended software installationSupported operating systems and printer drivers for Windows Select the correct printer driver for Windows Use the product with Windows Priority for print settings Change print job settings for WindowsUPD installation modes HP Universal Print Driver UPD Change the product configuration settings Change the default settings for all print jobs Supported utilities for Windows Remove the printer driver from WindowsWindows XP Windows Vista Enww Supported operating systems and printer drivers for Mac Use the product with MacSoftware for Mac computers HP Utility for Mac HP Utility features Priority for print settings for MacChange printer-driver settings for Mac Click the Options & Supplies button Remove the printer driver from Mac operating systems Solve problems with MacSupported utilities for Mac HP Embedded Web Server Understand paper use Paper and print media Media type Supported paper sizes 1Supported paper and print media sizes Size Dimensions Tray Automatic duplex Printing 3Supported cards Supported paper types and tray capacity Paper type Weight Capacity1 Paper orientation Paper type Weight Capacity 7Tray 2 main tray and Tray 3 accessory tray Load Tray 1 multi-purpose tray on left side of the product Load paper trays Load Tray 2 or optional Tray Paper use Configure the product Configure trays Configure trays Color Cartridge number Part number Ink cartridgesInk cartridge information Print when an ink cartridge is at estimated end of life Change settings for ink cartridgesSupplies views Manage ink cartridges Store and recycle supplies Print with General Office modeHP anticounterfeit website Recycle supplies Ink cartridge storage Replace the ink cartridges Replacement instructions Replacement instructions Refilled or remanufactured ink cartridges Solve issues with suppliesCheck the ink cartridges Section Interpret the Print Quality Report Magenta Yellow Interpret control panel messages for supplies Install color cartridge Genuine HP supply installedUsed color installed, to accept press OK Incompatible color Recommended action Enww Open the printer driver with Windows PrintPrint tasks Windows Get help for any printing option with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows Create printing shortcuts Select an existing shortcut as a base Select the page size with Windows Improve print quality with Windows Select a custom page size with Windows Print on both sides duplex with WindowsSelect the paper type with Windows Select the paper tray with Windows Enww Print multiple pages per sheet with Windows Select page orientation with Windows Set Advanced color options with Windows Create and use printing presets with MacPrint tasks Mac Use printing presets Create a printing presetPrint a cover page with Mac Print multiple pages on one sheet of paper with Mac Use automatic duplex printing Print on both sides of the page duplex printing with MacSet the color options with Mac Cancel a print job with Windows Cancel a print jobAdditional print tasks Windows Print colored text as black grayscale with Windows Additional print tasks Windows Print the first or last page on different paper with Windows Enww Enww Scale a document to fit page size with Windows Add a watermark to a document with Windows Create a booklet with Windows Additional print tasks Mac OS Cancel a print job with Mac Change the paper size and type with Mac Use HP ePrintResize documents or print on a custom paper size with Mac Use watermarks with Mac Use the HP ePrint Mobile Driver Supported operating systems AirPrint Connect and print from a WiFi capable mobile device Connect the printer with HP Wireless Direct Connect the printer with HP Wireless Direct For Officejet Pro X551 Series printers Plug and Print USB Drive printing Touch Start Black or Start Color to start the print job Enww Change the color theme for a print job Adjust colorColor Dry Time Saturation Black Ink Spread Change the color options Use the HP EasyColor option Match colors to your computer screen Print fade- and water-resistant prints Enww Menu Item Sub Menu Item Description Manage and maintainPrint information pages About cookies Use the HP Embedded Web Server Home tab FeaturesOpen the HP Embedded Web Server Tools Tab Web Services tabNetwork tab Product security features Use HP Web Jetadmin softwareSettings Tab Security statements Control Panel Lock Disable unused protocols and services Color Access Control Protected Protocols Https Administrator SettingsScan-to and Fax-to Folder Authentication Firewall Economy settings Schedule On/Off Set StandbySet Sleep After Standby Clean the control panel Clean the productProduct updates Customer support Solve problemsProblem-solving checklist Check the control panel for error messages Check that the product power is onTest print functionality Try sending a print job from a computer Factors that affect product performance Restore the factory-set defaults Product does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jams Jam locations Clear jams Clear jams in Tray 1Multi-purpose tray Enww Reinstall the duplexer Close the left door Solve problems Clear jams in Tray Clear jams in optional Tray Clear jams in the left door Enww Clear jams in the output bin Clear jams in the duplexer Enww Improve print quality Adjust color Use the correct paper type setting in the printer driverChange the paper type and size setting for Windows Change the paper type and size setting for Mac Change the color options Dry Time Saturation Black Ink Spread Enww Use paper that meets HP specifications Interpret the Print Quality Report Inspect the ink cartridge for damage Use the printer driver that best meets your printing needs Clean ink smearsClean the printhead HP UPD PS driver HP PCL 6 driver Product does not print Product does not print or it prints slowly File does not print from the USB storage device Product prints slowly Solve USB direct-connect problems Solve product connectivity problemsSolve network problems Poor physical connection Computer is unable to communicate with the product Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Wireless connectivity checklist Solve wireless network problems Ii. Click All Programs Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Solve product software problems with WindowsWireless network is not functioning ProblemSolution Solve product software problems with Mac Print job was not sent to the product that you wanted Software troubleshootingPrinter driver is not listed in the Print & Fax list Hardware troubleshooting Order parts, accessories, and supplies Supplies and accessoriesPart numbers Part number Cartridge number Description Enww Hewlett-Packard limited warranty statement Service and support End User License Agreement Transfer OpenSSL Customer support Enww Product specifications Environmental specifications Physical specificationsProduct Height Depth Width Weight Operation LwAd-mono B LwAd-color B Environmental specifications Enww Ozone production Environmental product stewardship programProtecting the environment Paper use Power consumptionPlastics HP Officejet print supplies United States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returns Paper Non-U.S. returns Battery disposal Printer recyclingMaterial restrictions HP Officejet Pro X451 and X551 MFP Series Disposal of waste equipment by users Material Safety Data Sheet Msds For more information Restriction on Hazardous Substances statement Vietnam Restriction on Hazardous Substances statement Ukraine Regulatory Notices Regulatory informationRegulatory model identification number FCC Statement Power cord statement Japan EMC statement Korea Vcci statement Japan Power cord instructions European Union Regulatory Notice GS statement Germany FCC compliance statement-United States Additional statements for wireless productsAustralia statement Brazil Anatel statement Japan statement Korean statement Taiwan statement Canadian statements Mexico statement To disable the usage information functionAnonymous usage information storage How do I? Appendix F How do I? USB Index Labels Enww TCP/IP Third-party licenses LICENSE.openssl--openssl Page Page Appendix a Page Page Page Page Hewlett-Packard Development Company, L.P