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HP Pro X X551dw Inkjet CV037AB1H, Pro X X451dn CN459AB1H manual Customer support

Models: Pro X X551dw Inkjet CV037AB1H Pro X X451dn CN459AB1H

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LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Customer support

Get telephone support, free during your warranty period, for your country/region

Have the product name, serial number, date of purchase, and problem description ready.

Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/.

Get 24-hour Internet product support and troubleshooting	http://www.hp.com/go/support
and download drivers and software, and electronic
information

Get support for products used with a Macintosh computer	www.hp.com/go/macosx

Download software utilities, drivers, and electronic	http://www.hp.com/go/support
information

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Register your product	www.register.hp.com

ENWW	Customer support 159

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HP Pro X X551dw Inkjet CV037AB1H, Pro X X451dn CN459AB1H manual Customer support

Contents

Officejet PRO X451 Page HP Officejet Pro X451 and X551 MFP Series Trademark Credits Copyright and LicenseConventions used in this guide Conventions used in this guide Table of contents Use the product with Windows Load Tray 2 or optional Tray Configure trays 107 101117 155 153173 161165 181 179Product basics HP Officejet Pro X451 MFP Series models Product overviewOfficejet Pro X451dn models Paper handling Supported operating systemsHP Officejet Pro X551 MFP Series models Environmental featuresOfficejet Pro X551dw models Paper handling ConnectivityFront view X451 Series Accessibility featuresProduct views Front view X551 Series Back view Interface ports Serial number and model number location Control panel layout X451 Series Buttons on the Home screen X451 Series Control panel help system Control panel layout X551 SeriesEnww Buttons on the Home screen X551 Series Jan 00 00 0000aEnww Control panel help system Enww Status menu Control panel menusApps Plug and Print Officejet Pro X551 models onlySetup Menu PIN Network menuMenu item Sub-menu item Description Enable Web Services Yes HP Web Services menu Officejet Pro X451 models onlyLanguage Device Setup menuDefault Paper Plain Paper Tray Lock Menu item Sub-menu item Description Menu item Description Tools menuUsage Print Reports menuEnww Connect the product Connect the product using a USB cableCD installation Supported network protocols Install the product on a wired networkConnect the product to a network Obtain the IP address Install the softwareView or change network settings Configure IP network settingsSet or change the product password HP OfficeJet ProTouch the Manual IP Address button HP ePrint Link speed and duplex settingsSetting Description Connect the product to a wireless network using WPS Manually connect the product to a wireless network Enww Enww Use the product with Windows Recommended software installationSupported operating systems and printer drivers for Windows Select the correct printer driver for WindowsUse the product with Windows Priority for print settings Change print job settings for WindowsUPD installation modes HP Universal Print Driver UPDChange the product configuration settings Change the default settings for all print jobsSupported utilities for Windows Remove the printer driver from WindowsWindows XP Windows VistaEnww Supported operating systems and printer drivers for Mac Use the product with MacSoftware for Mac computers HP Utility for MacHP Utility features Priority for print settings for MacChange printer-driver settings for Mac Click the Options & Supplies button Remove the printer driver from Mac operating systems Solve problems with MacSupported utilities for Mac HP Embedded Web ServerUnderstand paper use Paper and print mediaMedia type Supported paper sizes1Supported paper and print media sizes Size Dimensions Tray Automatic duplex Printing3Supported cards Supported paper types and tray capacity Paper type Weight Capacity1 Paper orientationPaper type Weight Capacity 7Tray 2 main tray and Tray 3 accessory trayLoad Tray 1 multi-purpose tray on left side of the product Load paper traysLoad Tray 2 or optional Tray Paper use Configure the product Configure traysConfigure trays Color Cartridge number Part number Ink cartridgesInk cartridge information Print when an ink cartridge is at estimated end of life Change settings for ink cartridgesSupplies views Manage ink cartridgesStore and recycle supplies Print with General Office modeHP anticounterfeit website Recycle supplies Ink cartridge storageReplace the ink cartridges Replacement instructionsReplacement instructions Refilled or remanufactured ink cartridges Solve issues with suppliesCheck the ink cartridges Section Interpret the Print Quality ReportMagenta Yellow Interpret control panel messages for supplies Install color cartridge Genuine HP supply installedUsed color installed, to accept press OK Incompatible colorRecommended action Enww Open the printer driver with Windows PrintPrint tasks Windows Get help for any printing option with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows Create printing shortcuts Select an existing shortcut as a base Select the page size with Windows Improve print quality with WindowsSelect a custom page size with Windows Print on both sides duplex with WindowsSelect the paper type with Windows Select the paper tray with WindowsEnww Print multiple pages per sheet with Windows Select page orientation with Windows Set Advanced color options with Windows Create and use printing presets with MacPrint tasks Mac Use printing presets Create a printing presetPrint a cover page with Mac Print multiple pages on one sheet of paper with MacUse automatic duplex printing Print on both sides of the page duplex printing with MacSet the color options with Mac Cancel a print job with Windows Cancel a print jobAdditional print tasks Windows Print colored text as black grayscale with WindowsAdditional print tasks Windows Print the first or last page on different paper with Windows Enww Enww Scale a document to fit page size with Windows Add a watermark to a document with Windows Create a booklet with Windows Additional print tasks Mac OS Cancel a print job with MacChange the paper size and type with Mac Use HP ePrintResize documents or print on a custom paper size with Mac Use watermarks with MacUse the HP ePrint Mobile Driver Supported operating systems AirPrintConnect and print from a WiFi capable mobile device Connect the printer with HP Wireless DirectConnect the printer with HP Wireless Direct For Officejet Pro X551 Series printers Plug and Print USB Drive printingTouch Start Black or Start Color to start the print job Enww Change the color theme for a print job Adjust colorColor Dry Time Saturation Black Ink Spread Change the color optionsUse the HP EasyColor option Match colors to your computer screen Print fade- and water-resistant prints Enww Menu Item Sub Menu Item Description Manage and maintainPrint information pages About cookies Use the HP Embedded Web ServerHome tab FeaturesOpen the HP Embedded Web Server Tools Tab Web Services tabNetwork tab Product security features Use HP Web Jetadmin softwareSettings Tab Security statementsControl Panel Lock Disable unused protocols and servicesColor Access Control Protected Protocols Https Administrator SettingsScan-to and Fax-to Folder Authentication FirewallEconomy settings Schedule On/Off Set StandbySet Sleep After Standby Clean the control panel Clean the productProduct updates Customer support Solve problemsProblem-solving checklist Check the control panel for error messages Check that the product power is onTest print functionality Try sending a print job from a computerFactors that affect product performance Restore the factory-set defaultsProduct does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jamsJam locations Clear jamsClear jams in Tray 1Multi-purpose tray Enww Reinstall the duplexer Close the left door Solve problems Clear jams in Tray Clear jams in optional Tray Clear jams in the left door Enww Clear jams in the output bin Clear jams in the duplexer Enww Improve print quality Adjust color Use the correct paper type setting in the printer driverChange the paper type and size setting for Windows Change the paper type and size setting for MacChange the color options Dry Time Saturation Black Ink Spread Enww Use paper that meets HP specifications Interpret the Print Quality Report Inspect the ink cartridge for damage Use the printer driver that best meets your printing needs Clean ink smearsClean the printhead HP UPD PS driver HP PCL 6 driverProduct does not print Product does not print or it prints slowlyFile does not print from the USB storage device Product prints slowlySolve USB direct-connect problems Solve product connectivity problemsSolve network problems Poor physical connectionComputer is unable to communicate with the product Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Wireless connectivity checklist Solve wireless network problemsIi. Click All Programs Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Solve product software problems with WindowsWireless network is not functioning ProblemSolutionSolve product software problems with Mac Print job was not sent to the product that you wanted Software troubleshootingPrinter driver is not listed in the Print & Fax list Hardware troubleshooting Order parts, accessories, and supplies Supplies and accessoriesPart numbers Part number Cartridge number DescriptionEnww Hewlett-Packard limited warranty statement Service and supportEnd User License Agreement Transfer OpenSSL Customer support Enww Product specifications Environmental specifications Physical specificationsProduct Height Depth Width Weight Operation LwAd-mono B LwAd-color BEnvironmental specifications Enww Ozone production Environmental product stewardship programProtecting the environment Paper use Power consumptionPlastics HP Officejet print suppliesUnited States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returnsPaper Non-U.S. returns Battery disposal Printer recyclingMaterial restrictions HP Officejet Pro X451 and X551 MFP SeriesDisposal of waste equipment by users Material Safety Data Sheet Msds For more information Restriction on Hazardous Substances statement Vietnam Restriction on Hazardous Substances statement UkraineRegulatory Notices Regulatory informationRegulatory model identification number FCC StatementPower cord statement Japan EMC statement Korea Vcci statement Japan Power cord instructionsEuropean Union Regulatory Notice GS statement GermanyFCC compliance statement-United States Additional statements for wireless productsAustralia statement Brazil Anatel statementJapan statement Korean statement Taiwan statement Canadian statementsMexico statement To disable the usage information functionAnonymous usage information storage How do I? Appendix F How do I? USB IndexLabels Enww TCP/IP Third-party licenses LICENSE.openssl--openssl Page Page Appendix a Page Page Page Page Hewlett-Packard Development Company, L.P