Clear jams in the left door | HP Pro X X551dw Inkjet CV037AB1H

3.If the jam cannot be cleared at the tray, try clearing the jam from the Tray 3 left door.

4.Close Tray 3.

NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only.

Clear jams in the left door

1.Open the left door.

ENWW	Clear jams 127

Image 141

HP Pro X X551dw Inkjet CV037AB1H, Pro X X451dn CN459AB1H manual Clear jams in the left door

Contents

Officejet PRO X451 Page HP Officejet Pro X451 and X551 MFP Series Trademark Credits Copyright and License Conventions used in this guide Conventions used in this guide Table of contents Use the product with Windows Load Tray 2 or optional Tray Configure trays 107 101 117 155 153 161 165173 181 179 Product basics HP Officejet Pro X451 MFP Series models Product overviewOfficejet Pro X451dn models Paper handling Supported operating systems HP Officejet Pro X551 MFP Series models Environmental featuresOfficejet Pro X551dw models Paper handling Connectivity Accessibility features Product viewsFront view X451 Series Front view X551 Series Back view Interface ports Serial number and model number location Control panel layout X451 Series Buttons on the Home screen X451 Series Control panel help system Control panel layout X551 Series Enww Buttons on the Home screen X551 Series Jan 00 00 0000a Enww Control panel help system Enww Status menu Control panel menusApps Plug and Print Officejet Pro X551 models only Setup Menu PIN Network menu Menu item Sub-menu item Description Enable Web Services Yes HP Web Services menu Officejet Pro X451 models only Language Device Setup menu Default Paper Plain Paper Tray Lock Menu item Sub-menu item Description Menu item Description Tools menu Usage Print Reports menu Enww Connect the product using a USB cable CD installationConnect the product Install the product on a wired network Connect the product to a networkSupported network protocols Obtain the IP address Install the software View or change network settings Configure IP network settingsSet or change the product password HP OfficeJet Pro Touch the Manual IP Address button Link speed and duplex settings Setting DescriptionHP ePrint Connect the product to a wireless network using WPS Manually connect the product to a wireless network Enww Enww Use the product with Windows Recommended software installationSupported operating systems and printer drivers for Windows Select the correct printer driver for Windows Use the product with Windows Priority for print settings Change print job settings for WindowsUPD installation modes HP Universal Print Driver UPD Change the product configuration settings Change the default settings for all print jobs Supported utilities for Windows Remove the printer driver from WindowsWindows XP Windows Vista Enww Supported operating systems and printer drivers for Mac Use the product with MacSoftware for Mac computers HP Utility for Mac Priority for print settings for Mac Change printer-driver settings for MacHP Utility features Click the Options & Supplies button Remove the printer driver from Mac operating systems Solve problems with MacSupported utilities for Mac HP Embedded Web Server Understand paper use Paper and print media Media type Supported paper sizes 1Supported paper and print media sizes Size Dimensions Tray Automatic duplex Printing 3Supported cards Supported paper types and tray capacity Paper type Weight Capacity1 Paper orientation Paper type Weight Capacity 7Tray 2 main tray and Tray 3 accessory tray Load Tray 1 multi-purpose tray on left side of the product Load paper trays Load Tray 2 or optional Tray Paper use Configure the product Configure trays Configure trays Ink cartridges Ink cartridge informationColor Cartridge number Part number Print when an ink cartridge is at estimated end of life Change settings for ink cartridgesSupplies views Manage ink cartridges Store and recycle supplies Print with General Office modeHP anticounterfeit website Recycle supplies Ink cartridge storage Replace the ink cartridges Replacement instructions Replacement instructions Solve issues with supplies Check the ink cartridgesRefilled or remanufactured ink cartridges Section Interpret the Print Quality Report Magenta Yellow Interpret control panel messages for supplies Install color cartridge Genuine HP supply installedUsed color installed, to accept press OK Incompatible color Recommended action Enww Print Print tasks WindowsOpen the printer driver with Windows Get help for any printing option with Windows Save custom print settings for reuse with Windows Change the number of print copies with WindowsUse a printing shortcut with Windows Create printing shortcuts Select an existing shortcut as a base Select the page size with Windows Improve print quality with Windows Select a custom page size with Windows Print on both sides duplex with WindowsSelect the paper type with Windows Select the paper tray with Windows Enww Print multiple pages per sheet with Windows Select page orientation with Windows Create and use printing presets with Mac Print tasks MacSet Advanced color options with Windows Use printing presets Create a printing presetPrint a cover page with Mac Print multiple pages on one sheet of paper with Mac Print on both sides of the page duplex printing with Mac Set the color options with MacUse automatic duplex printing Cancel a print job with Windows Cancel a print jobAdditional print tasks Windows Print colored text as black grayscale with Windows Additional print tasks Windows Print the first or last page on different paper with Windows Enww Enww Scale a document to fit page size with Windows Add a watermark to a document with Windows Create a booklet with Windows Additional print tasks Mac OS Cancel a print job with Mac Change the paper size and type with Mac Use HP ePrintResize documents or print on a custom paper size with Mac Use watermarks with Mac Use the HP ePrint Mobile Driver Supported operating systems AirPrint Connect and print from a WiFi capable mobile device Connect the printer with HP Wireless Direct Connect the printer with HP Wireless Direct For Officejet Pro X551 Series printers Plug and Print USB Drive printing Touch Start Black or Start Color to start the print job Enww Adjust color ColorChange the color theme for a print job Dry Time Saturation Black Ink Spread Change the color options Use the HP EasyColor option Match colors to your computer screen Print fade- and water-resistant prints Enww Manage and maintain Print information pagesMenu Item Sub Menu Item Description About cookies Use the HP Embedded Web Server Features Open the HP Embedded Web ServerHome tab Web Services tab Network tabTools Tab Product security features Use HP Web Jetadmin softwareSettings Tab Security statements Control Panel Lock Disable unused protocols and services Color Access Control Protected Protocols Https Administrator SettingsScan-to and Fax-to Folder Authentication Firewall Economy settings Set Standby Set Sleep After StandbySchedule On/Off Clean the product Product updatesClean the control panel Solve problems Problem-solving checklistCustomer support Check the control panel for error messages Check that the product power is onTest print functionality Try sending a print job from a computer Factors that affect product performance Restore the factory-set defaults Product does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jams Jam locations Clear jams Clear jams in Tray 1Multi-purpose tray Enww Reinstall the duplexer Close the left door Solve problems Clear jams in Tray Clear jams in optional Tray Clear jams in the left door Enww Clear jams in the output bin Clear jams in the duplexer Enww Improve print quality Adjust color Use the correct paper type setting in the printer driverChange the paper type and size setting for Windows Change the paper type and size setting for Mac Change the color options Dry Time Saturation Black Ink Spread Enww Use paper that meets HP specifications Interpret the Print Quality Report Inspect the ink cartridge for damage Clean ink smears Clean the printheadUse the printer driver that best meets your printing needs HP UPD PS driver HP PCL 6 driver Product does not print Product does not print or it prints slowly File does not print from the USB storage device Product prints slowly Solve USB direct-connect problems Solve product connectivity problemsSolve network problems Poor physical connection Computer is using the incorrect IP address for the product Computer or workstation might be set up incorrectlyComputer is unable to communicate with the product Wireless connectivity checklist Solve wireless network problems Ii. Click All Programs Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Solve product software problems with WindowsWireless network is not functioning ProblemSolution Solve product software problems with Mac Software troubleshooting Printer driver is not listed in the Print & Fax listPrint job was not sent to the product that you wanted Hardware troubleshooting Order parts, accessories, and supplies Supplies and accessoriesPart numbers Part number Cartridge number Description Enww Hewlett-Packard limited warranty statement Service and support End User License Agreement Transfer OpenSSL Customer support Enww Product specifications Environmental specifications Physical specificationsProduct Height Depth Width Weight Operation LwAd-mono B LwAd-color B Environmental specifications Enww Environmental product stewardship program Protecting the environmentOzone production Paper use Power consumptionPlastics HP Officejet print supplies United States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returns Paper Non-U.S. returns Battery disposal Printer recyclingMaterial restrictions HP Officejet Pro X451 and X551 MFP Series Disposal of waste equipment by users Material Safety Data Sheet Msds For more information Restriction on Hazardous Substances statement Vietnam Restriction on Hazardous Substances statement Ukraine Regulatory Notices Regulatory informationRegulatory model identification number FCC Statement Power cord statement Japan EMC statement Korea Vcci statement Japan Power cord instructions European Union Regulatory Notice GS statement Germany FCC compliance statement-United States Additional statements for wireless productsAustralia statement Brazil Anatel statement Japan statement Korean statement Taiwan statement Canadian statements To disable the usage information function Anonymous usage information storageMexico statement How do I? Appendix F How do I? USB Index Labels Enww TCP/IP Third-party licenses LICENSE.openssl--openssl Page Page Appendix a Page Page Page Page Hewlett-Packard Development Company, L.P