Clear jams in the output bin | HP Pro X X551dw Inkjet CV037AB1H

Clear jams in the output bin

1.Look for jammed paper in the output bin area.

2.Remove any visible media.

NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing.

3.Open and then close the left door to clear the message.

ENWW	Clear jams 129

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HP Pro X X551dw Inkjet CV037AB1H, Pro X X451dn CN459AB1H manual Clear jams in the output bin

Contents

Officejet PRO X451 Page HP Officejet Pro X451 and X551 MFP Series Trademark Credits Copyright and License Conventions used in this guide Conventions used in this guide Table of contents Use the product with Windows Load Tray 2 or optional Tray Configure trays 107 101 117 155 153 173 161165 181 179 Product basics Supported operating systems Product overviewHP Officejet Pro X451 MFP Series models Officejet Pro X451dn models Paper handling Connectivity Environmental featuresHP Officejet Pro X551 MFP Series models Officejet Pro X551dw models Paper handling Front view X451 Series Accessibility featuresProduct views Front view X551 Series Back view Interface ports Serial number and model number location Control panel layout X451 Series Buttons on the Home screen X451 Series Control panel help system Control panel layout X551 Series Enww Buttons on the Home screen X551 Series Jan 00 00 0000a Enww Control panel help system Enww Plug and Print Officejet Pro X551 models only Control panel menusStatus menu Apps Setup Menu PIN Network menu Menu item Sub-menu item Description Enable Web Services Yes HP Web Services menu Officejet Pro X451 models only Language Device Setup menu Default Paper Plain Paper Tray Lock Menu item Sub-menu item Description Menu item Description Tools menu Usage Print Reports menu Enww Connect the product Connect the product using a USB cableCD installation Supported network protocols Install the product on a wired networkConnect the product to a network Obtain the IP address Install the software HP OfficeJet Pro Configure IP network settingsView or change network settings Set or change the product password Touch the Manual IP Address button HP ePrint Link speed and duplex settingsSetting Description Connect the product to a wireless network using WPS Manually connect the product to a wireless network Enww Enww Select the correct printer driver for Windows Recommended software installationUse the product with Windows Supported operating systems and printer drivers for Windows Use the product with Windows HP Universal Print Driver UPD Change print job settings for WindowsPriority for print settings UPD installation modes Change the product configuration settings Change the default settings for all print jobs Windows Vista Remove the printer driver from WindowsSupported utilities for Windows Windows XP Enww HP Utility for Mac Use the product with MacSupported operating systems and printer drivers for Mac Software for Mac computers HP Utility features Priority for print settings for MacChange printer-driver settings for Mac Click the Options & Supplies button HP Embedded Web Server Solve problems with MacRemove the printer driver from Mac operating systems Supported utilities for Mac Understand paper use Paper and print media Media type Supported paper sizes 1Supported paper and print media sizes Size Dimensions Tray Automatic duplex Printing 3Supported cards Supported paper types and tray capacity Paper type Weight Capacity1 Paper orientation Paper type Weight Capacity 7Tray 2 main tray and Tray 3 accessory tray Load Tray 1 multi-purpose tray on left side of the product Load paper trays Load Tray 2 or optional Tray Paper use Configure the product Configure trays Configure trays Color Cartridge number Part number Ink cartridgesInk cartridge information Manage ink cartridges Change settings for ink cartridgesPrint when an ink cartridge is at estimated end of life Supplies views Recycle supplies Ink cartridge storage Print with General Office modeStore and recycle supplies HP anticounterfeit website Replace the ink cartridges Replacement instructions Replacement instructions Refilled or remanufactured ink cartridges Solve issues with suppliesCheck the ink cartridges Section Interpret the Print Quality Report Magenta Yellow Interpret control panel messages for supplies Incompatible color Genuine HP supply installedInstall color cartridge Used color installed, to accept press OK Recommended action Enww Open the printer driver with Windows PrintPrint tasks Windows Get help for any printing option with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows Create printing shortcuts Select an existing shortcut as a base Select the page size with Windows Improve print quality with Windows Select the paper tray with Windows Print on both sides duplex with WindowsSelect a custom page size with Windows Select the paper type with Windows Enww Print multiple pages per sheet with Windows Select page orientation with Windows Set Advanced color options with Windows Create and use printing presets with MacPrint tasks Mac Print multiple pages on one sheet of paper with Mac Create a printing presetUse printing presets Print a cover page with Mac Use automatic duplex printing Print on both sides of the page duplex printing with MacSet the color options with Mac Print colored text as black grayscale with Windows Cancel a print jobCancel a print job with Windows Additional print tasks Windows Additional print tasks Windows Print the first or last page on different paper with Windows Enww Enww Scale a document to fit page size with Windows Add a watermark to a document with Windows Create a booklet with Windows Additional print tasks Mac OS Cancel a print job with Mac Use watermarks with Mac Use HP ePrintChange the paper size and type with Mac Resize documents or print on a custom paper size with Mac Use the HP ePrint Mobile Driver Supported operating systems AirPrint Connect and print from a WiFi capable mobile device Connect the printer with HP Wireless Direct Connect the printer with HP Wireless Direct For Officejet Pro X551 Series printers Plug and Print USB Drive printing Touch Start Black or Start Color to start the print job Enww Change the color theme for a print job Adjust colorColor Dry Time Saturation Black Ink Spread Change the color options Use the HP EasyColor option Match colors to your computer screen Print fade- and water-resistant prints Enww Menu Item Sub Menu Item Description Manage and maintainPrint information pages About cookies Use the HP Embedded Web Server Home tab FeaturesOpen the HP Embedded Web Server Tools Tab Web Services tabNetwork tab Security statements Use HP Web Jetadmin softwareProduct security features Settings Tab Control Panel Lock Disable unused protocols and services Firewall Administrator SettingsColor Access Control Protected Protocols Https Scan-to and Fax-to Folder Authentication Economy settings Schedule On/Off Set StandbySet Sleep After Standby Clean the control panel Clean the productProduct updates Customer support Solve problemsProblem-solving checklist Try sending a print job from a computer Check that the product power is onCheck the control panel for error messages Test print functionality Factors that affect product performance Restore the factory-set defaults Prevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paper Jam locations Clear jams Clear jams in Tray 1Multi-purpose tray Enww Reinstall the duplexer Close the left door Solve problems Clear jams in Tray Clear jams in optional Tray Clear jams in the left door Enww Clear jams in the output bin Clear jams in the duplexer Enww Improve print quality Change the paper type and size setting for Mac Use the correct paper type setting in the printer driverAdjust color Change the paper type and size setting for Windows Change the color options Dry Time Saturation Black Ink Spread Enww Use paper that meets HP specifications Interpret the Print Quality Report Inspect the ink cartridge for damage Use the printer driver that best meets your printing needs Clean ink smearsClean the printhead HP UPD PS driver HP PCL 6 driver Product does not print Product does not print or it prints slowly File does not print from the USB storage device Product prints slowly Poor physical connection Solve product connectivity problemsSolve USB direct-connect problems Solve network problems Computer is unable to communicate with the product Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Wireless connectivity checklist Solve wireless network problems Ii. Click All Programs Cannot connect more computers to the wireless product ProblemSolution Solve product software problems with WindowsNetwork does not appear in the wireless networks list Wireless network is not functioning Solve product software problems with Mac Print job was not sent to the product that you wanted Software troubleshootingPrinter driver is not listed in the Print & Fax list Hardware troubleshooting Part number Cartridge number Description Supplies and accessoriesOrder parts, accessories, and supplies Part numbers Enww Hewlett-Packard limited warranty statement Service and support End User License Agreement Transfer OpenSSL Customer support Enww Product specifications Operation LwAd-mono B LwAd-color B Physical specificationsEnvironmental specifications Product Height Depth Width Weight Environmental specifications Enww Ozone production Environmental product stewardship programProtecting the environment HP Officejet print supplies Power consumptionPaper use Plastics Single returns Return and recycling instructionsUnited States and Puerto Rico Multiple returns more than one cartridge HP Officejet Pro X451 and X551 MFP Series Non-U.S. returns Battery disposal Printer recyclingPaper Material restrictions Disposal of waste equipment by users Material Safety Data Sheet Msds For more information Restriction on Hazardous Substances statement Vietnam Restriction on Hazardous Substances statement Ukraine FCC Statement Regulatory informationRegulatory Notices Regulatory model identification number Power cord statement Japan EMC statement Korea Vcci statement Japan Power cord instructions European Union Regulatory Notice GS statement Germany Brazil Anatel statement Additional statements for wireless productsFCC compliance statement-United States Australia statement Japan statement Korean statement Taiwan statement Canadian statements Mexico statement To disable the usage information functionAnonymous usage information storage How do I? Appendix F How do I? USB Index Labels Enww TCP/IP Third-party licenses LICENSE.openssl--openssl Page Page Appendix a Page Page Page Page Hewlett-Packard Development Company, L.P