License (maximum of 4000 characters) - The license of the element.

Warranty Information (maximum of 4096 characters) - Information about the warranty. In this field, you probably want to enter information such as how long the warranty lasts and what it covers.

Comments (maximum of 4000 characters) - Any financial information you might want to add about the element

Adding Custom Information

You can provide up to six custom properties.

1.In the Name field, assign a name for the field. The name cannot be more than 50 characters. For example, Backup Contact.

2.In the Value field, provide the information for the field. Do not provide more than 255 characters. For example, Joe Smith.

3.Repeat the previous step for each custom property you want to add.

4.When you are done, click Save Changes.

Managing Departments

This section describes the following:

Adding Departments” on page 562

Editing a Department” on page 562

Removing a Department from Chargeback Manager” on page 563

Adding Departments

Before you can assign a department to an element, you must add it to the list of departments, as described in the following steps.

To add a department:

1.Access Chargeback Manager, as described in Accessing Chargeback Manager” on page 555.

2.Click the Departments tab above the table.

3.Click the New button.

4.In the Add Department window, provide the following information:

Department Name (Required)

Department Number (Required)

E-mail

Phone

5.Click OK.

The new department is added.

Editing a Department

To edit a department:

562 Chargeback Manager