•”“Connection to the Database Server Failed” Error” on page 613

•”DCOM Unable to Communicate with Computer” on page 613

•”Duplicate Listings for Brocade Switches in Same Fabric” on page 613

•”Element Logs Authentication Errors During Discovery” on page 614

•”EMC Device Masking Database Does Not Appear in Topology (AIX Only)” on page 614

•”Management Server Does Not Discover Another Management Server's Database” on page 614

•”Microsoft Exchange Drive Shown as a Local Drive” on page 614

•”Unable to Discover Microsoft Exchange Servers” on page 614

•”Nonexistent Oracle Instance Is Displayed” on page 614

•”Requirements for Discovering Oracle” on page 614

•”Do Not Run Overlapping Discovery Schedules” on page 615

•”"This storage system uses unsupported firmware. ManagementClassName: ???" Message” on page 615

•”Incorrect Topology Sometimes Displayed for CNT Switches” on page 619

•”Unable to Find Elements on the Network” on page 619

•”Unable to See Path Information” on page 620

•”Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration” on page 620

•”A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly” on page 620

•”Unable to Monitor McDATA Switches” on page 620

•”Unable to Detect a Host Bus Adapter” on page 620

•”Navigation Tab Displays Removed Drives as Disk Drives” on page 621

•”Unable to Obtain Information from a CLARiiON Storage System” on page 621

•”Discovery Fails Too Slowly for a Nonexistent IP Address” on page 621

•”“CIM_ERR_FAILED” Message” on page 622

•”Communicating with HiCommand Device Manager Over SSL” on page 624

•”Unable to Discover a UNIX Host Because of DNS or Routing Issues” on page 625

•”Troubleshooting Hardware” on page 627

Names are Changed After Running Discovery Data Collection/Get Details for Cisco SMI-S Switches

Cisco switches on the fabric are displayed without their names—each Cisco SMI-S switch name on the fabric is replaced with a generic name such as: Switch_1401 after running Discovery Data Collection/Get Details.

To view the correct names for the Cisco SMI-S switches after running Discovery Data Collection/Get Details, manually enter the correct name for the Cisco SMI-S switches.

Configuring E-mail Notification for Discovery Data Collection/Get Details

610 Troubleshooting