HTC RAPH800 manual Resetting Your Device, Soft Reset, Hard Reset, To perform a soft reset

Resetting Your Device

Soft Reset

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.

To perform a soft reset:

1.Pull out the stylus.

2.Use the stylus to press the Reset button located at the bottom of the device. Your device restarts and displays the Home screen.

Reset button

Hard Reset

You can also perform a hard reset (also known as a full reset). A hard reset should only be performed if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other preinstalled programs will remain.

Warning

Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

Important

If Encrypt files when placed on a storage card is enabled, back up all files from the microSD card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the microSD card. Use ActiveSync or Windows Mobile Device Center to transfer files between your microSD card and computer. After the procedure, copy those files back to the microSD card.

To perform a hard reset:

1.With the device turned off, press and hold the Volume Down and Enter keys first, and then press and hold the Power key until you see the following message on the screen:

This operation will delete all your personal data, and reset all settings

to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel.

2.Release the VolumeDown, Enter, and Power keys, and then press the Volume Up key to perform the hard reset, or press any other button to cancel the reset.

126 Section 2J. Managing Your Device