HTC RAPH800 InstantEmail Download Using FetchMail, Searching for Email on the Exchange Server

InstantEmail Download Using FetchMail

The FetchMail feature downloads an entire email message immediately without the need for you to perform a full Send/Receive action. This limits the download to just the email message that you want and helps to reduce data service charges.

Requirement Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or

higher.

1.On the TouchFLO 3D Home screen, slide to the Mail tab, select your Outlook account, and then tap Inbox.

2.Open an email message.

3.By default, only the first few words of the message is shown. To download the whole email message, finger-scroll to the end of the message, and then tap Get the rest of this message.

4.Wait for the remainder of the message body to download.

Notes • For information about changing email sync options such as setting the download size for email, see “Customizing Email Settings” on page 167.

•When you receive an email message that contains a link to a document such as a PDF or Microsoft Office document located on SharePoint or an internal file server, you can tap the link to view the document on your device. You can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or internal file servers.

Searching for Email on the Exchange Server

You can access email that is not available on your device by searching your Microsoft Exchange Server mailbox. The search results are downloaded and displayed in a Search Results folder.

Requirement Your company must be using Microsoft Exchange Server 2007 or higher.

1.Tap Start > Messaging > Outlook E-mail.

2.Tap Menu > Tools > Search Server.

3.In the Look for text box, enter the search keyword.

4.Choose the date range of messages to search from.

5.In the Look in list, specify whether to search in the Inbox, Sent Items, or All Folders.

6.Tap Search.

Tip To clear the search results and return to the message list, tap Menu > Clear Results.

Flagging Your Messages

Flags serve as a reminder for you to follow up on important issues or requests contained in email messages. Flagging messages, which has been a useful feature on desktop Outlook Email, can also be done in Outlook Mobile on your device. You can flag received email messages on your device.

Requirement Flags are enabled only if emails are synchronized with Microsoft Exchange Server 2007 or higher. Flags are disabled or hidden if email is synchronized with earlier versions of Microsoft Exchange Server.

TV, Music, and Video

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