ActiveSync Errors, Viewing error information

74Pocket PC Phone User Manual

4.4 ActiveSync Errors

Whenever ActiveSync cannot successfully synchronize your information, it displays an error on your Pocket PC Phone.

Viewing error information

Press the Action button when the error text is displayed. ActiveSync will then display more information about the error that occurred.

Some types of errors can interfere with automatic synchronization. If you suspect that a scheduled automatic synchronization has not occurred, you should attempt to manually synchronize your information. Successfully completing manual synchronization will reset automatic synchronization. For more information, see the Synchronizing Information section of ActiveSync Help on your PC.

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i-mate PM10A manual ActiveSync Errors, Viewing error information

Contents

Pocket PC Phone Please Read Before Proceeding Important Safety Precautions Electrical Safety Contents Device Settings Phone Settings Synchronizing Information Calendar 106 Contacts 108 Tasks 111 112 Mail and Text Messages 116 MSN Messenger 121 MMS Messages 121 10.1 About Camera and Album 152 10.2 153 10.3 165 Specifications 194 Index 195 Chapter Knowing Your Device Top View, Left-Side View, and Front View Right-Side View, Back View, and Bottom View Infrared Port Earphone Plug Inserting the SIM Card Side of the SIM card, and then slide it out Talk-time3 5 hrs BatteryData retention Data retention time 72 hrs Recharging your device AC Adapter AccessoriesWhen the battery is low USB CablePage Knowing Your Pocket PC Screen tapping and calibration Tap the Start menu Settings the System tab ScreenStarting Up Re-calibrate the screen Portrait Mode Landscape Mode Screen Orientation Today screen Indicators Meaning Notifications Pop-Up menus Command bar Navigation bar Programs Icon Description Entering Information Caller ID Using the Input Panel Using the Soft Keyboard Using the Letter Recognizer To punctuate in Transcriber Using the Block RecognizerSwitching to Transcriber To learn writing in Transcriber Using ProfilesEditing and selecting text Letter Shape Selector supports two profiles Master or Guest Phone Pad Using Phone PadUsing T9 to Input Text To insert a word in the current application screen Using the Multi-Tap mode to Input TextTo enter a capital Tap the Shift key To add symbols To enter a number Phone Pad Options Select Start Menu Settings Personal Tab InputEntering Numbers Writing on the Screen Selecting writing Converting writing into text To create a drawing Drawing on the ScreenTips for good recognition Recording a Message To select a drawing To create a recording Tap the Start menu Programs Find Finding InformationChange recording formats Than 64 KB in Type Page Using Your Pocket PC Phone Phone dialer screen Tap to select your contact from the Contacts list Navigation pad and dialing Entering your PIN Checking your connection Turning on the Flight Mode Adjusting the phone volume Backspacing and deleting Making a CallMaking a call from the Dialer Making a call from Contacts Making a call from Call History Checking your Voice Mail Tips for using Speed DialMaking a call from Speed Dial Smart Dialing Making a call from SIM Manager How the matching numbers works Making a call or sending a text message Smart Dialing Options Ending a call Receiving a callAnswering an incoming call Putting a call on hold Setting up conference callsIn-Call Options Swapping between calls Turning on the speakerphone Writing a noteViewing a note Muting a call Transferring contacts from SIM to Contacts Contacts InformationSIM Manager Viewing calls details Call HistorySaving your own numbers Deleting individual calls Photo ContactsViewing call duration Deleting all calls Tap the Start menu Programs Photo Contacts To preview and adjust settingsCreating a new photo contact Tap Edit then Assign Photo from Camera Toolbar IconsTo assign a photo from the camera To view your contacts by photo To disable the display of photos during incoming callsTo unassign a photo Tap Edit Assign Group To manage your groupsShow Contact Names Only Set Default Photos To select Set Default Photos, tap Tools Set Default Photos To unassign a ring tone Assign a Ring tonePreview Making an international call Additional Dialing InformationMaking an emergency call SIM Tool Kit Locking the keypad Tap the Start menu Settings Personal PasswordSecuring Your Pocket PC Phone Locking your Pocket PC Phone Locking the SIM card Synchronizing Information Using ActiveSync Installing ActiveSync Connecting to a PC via a cable or cradle Connecting to a PC by Infrared Synchronizing Information Synchronizing Outlook E-mail Synchronizing Calendar Synchronizing Contacts Synchronizing Tasks Synchronizing Notes Infrared Infrared and Bluetooth ConnectionBluetooth ActiveSync Errors Viewing error information Personalizing Your Pocket PC Phone Device Settings Personal tab System tab Input Default settings Contacts Calendar Camera RecordButtons Tap the Start menu Settings the Personal tab Password PasswordTap the Start menu Settings the Personal tab Menus Menus Today Changing the background Tap the Start menu Settings the Personal tab TodaySounds and Notifications Customizing the displayed information About Backlight Clock & AlarmsTap the Start menu Settings the System tab Clock & Alarms Memory Tap the Start menu Settings the System tab Permanent Save PowerTap the Start menu Settings the System tab Power Permanent Save Ring type 2Phone SettingsTo restore to FlashROM Ring tone Network Add ring toneKeypad tone Services More Getting Connected Connecting to the Internet About Connections Tap the Start menu Settings the Connections tab Connections Connecting to a private networkISP server phone number User name Password Tap the Start menu Setting the Connections tab Connections CSD Line Type Gprs SettingsTap the Start menu Settings Connections CSD Line Type To change a CSD Line type Pocket Internet Explorer Browsing the Internet To change network card settings Network Cards SettingsTo setup your network card Navigating within Terminal Services Client Terminal Services ClientConnecting to a Terminal Server Disconnecting and ending a session BluetoothDisconnecting without ending a session Terminal Services window, tap Start Shutdown Tap Disconnect Check Turn on Bluetooth option Bluetooth modesTo turn on Bluetooth On Uncheck Turn on Bluetooth option To make your device discoverable Check Make this device discoverable to other devices option To accept a Bond Tap Start menu Settings Connections tabTo create a Bond Tap Finish To delete a Bond Beaming Information with BluetoothTo rename a Bond Tap Delete Select a modem list, tap Bluetooth Next Receiving a Bluetooth BeamUsing a Bluetooth Phone as a Modem Wireless Modem Tap Start menu Programs then tap Wireless Modem Settings on your PC Connecting via USB Port Tap the Start menu Programs Wireless Modem Connect via Bluetooth Page Using Outlook Calendar Create or change an appointment Send a meeting request Beam an appointment ContactsSet a reminder for an appointment Use the summary screen Tap the Start menu Programs Contacts New View contactsCreate or change a contact Find a contact Beam a contact Change options Using the summary screenTasks Create or change a task Set a reminder for a task Beam a task Beam a note Create a noteSend a note by E-mail FilePage Messaging Features Mail and Text Messages Tap Accounts Accounts Setting up an accountChanging options for an account Downloading messages from a server When finished, tap Accounts DisconnectDeleting an account Receiving attachments Composing and sending a message Through synchronizationThrough a remote IMAP4 E-mail server From Messaging, tap Accounts Accounts... IMAP4 Managing Messages and Folders Sign in to MSN Messenger MSN MessengerManage Folders Signing In and Signing Out Creating an MMS Message MMS MessagesLaunching the MMS composer screen To view message options Message BoxesTo view message folders Creating a message To add a picture or video clip To add text To add audio clips Menu commands Preferences tab MMS SettingsViewing a message Page Applications Document conversion Pocket WordSynchronizing Pocket Word documents Pocket Excel Synchronizing Pocket Excel workbooks Windows Media Player Workbook conversion Play a file on a network PicturesAbout the playlist Enter a URL in the Location to Open field Viewing pictures Transferring picturesFinding and listing pictures Tap the Start menu Programs Pictures Edit pictures Sorting picturesDeleting an image Customizing pictures To select the time delay between slidesSet pictures as background To select launch automatically Tap the Start menu Programs Truefax New TruefaxSending a fax Tap the Start menu Programs Truefax Receiving a faxFinishing Using the Fax Viewer Customized templates Tap the Start menu Programs Truefax Tool Layout PropertiesLayout Fax Options Installing MIDlets directly from the InternetMIDlet Manager Tap the Start menu Programs Truefax Tool Fax Installing MIDlets from a PC Tap the Start menu Programs MIDlet Manager Menu Install Tap the Start menu Programs MIDlet Manager Running MIDletsStopping MIDlets Tap the Start menu Programs MIDlet Manager Tap Show Running Changing the display name of your MIDlets Customizing your display settingsManaging your MIDlets/MIDlet suites Stopping all MIDlets System Info Un-installing MIDlets/MIDlet suitesTo assign a group to a MIDlets/MIDlet suite Network Type MIDlet Security Security Description Option Error Messages Message MeaningPage Using Camera and Album Still-image formats About Camera and AlbumFile formats supported Simple profile .mp4 CameraVideo formats Motion-JPEG AVI .avi MMS Video formats 3GPP-H.263 baseline .3gp Usage of Buttons in Camera Mode Capture/Action Button Settings screen Photo Capture ModeView of Album mode Capture Sizes are Video Capture Mode Capture Sizes for H.263 video format are MMS Video Capture ModeCapture Sizes for MPEG-4 video format are Picture Theme Capture Mode Review Screen Send via MMS Photo Send via E-MailZooming In/Out Picture Theme Capture Format Camera Settings ScreenCapture Mode Capture Size Adjust Tools Menu Prefix String Files, tap Reset counterPrefix Type Counter Index Documents\ folder Recording withAudio Album Tap the Start menu Programs Album To make an annotation on your file To make a text annotation Assign to Contact Sending a file via E-mail or MMSTo set audio files as Ringtones To make an audio annotation Options Default zoomConnect Animation Powered onAdjust Gamma setting controls image brightness/darkness. Speed Detailed View Mode Toolbar Command Bar To set as Today wallpaper Icons on the ToolbarImages too big for the screen To Reset the Today Screen back to the Default Wallpaper Tap the Start menu Settings Today icon in the Personal tab Slide Show mode View modeDisplay, Audio, Delay Time between To Fast Forward to Full Screen View Mode Appendix a To add programs using ActiveSync Adding or Removing Programs To remove a program Tap the Start menu Settings System Remove ProgramsTo add a program directly from the Internet Finding space in storage memory Managing MemoryTo view memory allocation and availability Move data to a SD storage card Delete unnecessary files Move E-mail attachmentsSave new items on a storage card Delete all files and clear the history in Internet Explorer SD and MMC Cards Backing up or restoring your system using xBackupBacking Up Files To insert a memory card Backing up or restoring your system via ActiveSync Resetting Your Pocket PC PhoneTo perform a soft reset To perform a full reset Appendix B EN 60950 IEC Regulatory Agency IDsEuropean Union Notice Etsi EN 301 EN50360, EN50361 for SAR Etsi EN 300GSM11.10 ANSI/IEEE C.95.1-1992 Important Health and Safety Information General Precautions Safety Precautions for Power Supply Unit SAR Information Troubleshooting Operating Problems Problem Running out of memory warning message pops up on the screen Tapping and Writing Problems ActiveSync Problems Connection Problems Unable to use Infrared IR port to transfer information Make sure that you do not have any other active connections GSM/GPRS Tri-band Module System InformationDisplay Camera Module Index Page Page Page